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Mobile
From 17 June 2022, we’re updating our terms and conditions because of new Ofcom regulations designed to improve your rights when we make changes to our services. Some of the changes are shown as separate links below – click through to check all the pages relevant to you.
Pay Monthly
- Our latest Pay Monthly Mobile Agreement (before 17 June 2022)
- Our latest Pay Monthly Mobile Agreement (from 17 June 2022 onwards)
- O2 Refresh - Device Plan CCA terms and conditions
- Pay Monthly Tariff terms (if you're on a Pay Monthly Tariff before 17 June 2022)
- Pay Monthly Tariff terms (if you're on a Pay Monthly Tariff from 17 June 2022 onwards)
- Fair Usage Policy terms and conditions
- Apple Watch Airtime Plan Terms (before 17 June 2022)
- Apple Watch Airtime Plan Terms (from 17 June 2022 onwards)
- Samsung Watch Airtime Plan Terms (before 17 June 2022)
- Samsung Watch Airtime Plan Term (from 17 June 2022 onwards)
- Additional terms and conditions for 5G Services
- Buy-Out Upgrade Offer for Refresh Customers terms and conditions (before 17 June 2022)
- Buy-Out Upgrade Offer for Refresh Customers terms and conditions (from 17 June 2022 onwards)
- Pay Monthly Sim - 3 months half price airtime terms and conditions (before 17 June 2022)
- Pay Monthly Sim - 3 months half price airtime terms and conditions (from 17 June 2022 onwards)
- Pre-order terms and conditions
- Sim Only Upgrade to Refresh After 3 Months terms and conditions (before 17 June 2022)
- Sim Only Upgrade to Refresh After 3 Months terms and conditions (from 17 June 2022 onwards)
- Speed to Refresh
- Want to get out of your contract early?
- 4G Tariff Transfer terms and conditions (before 17 June 2022)
- 4G Tariff Transfer terms and conditions (from 17 June 2022 onwards)
- O2 Travel terms and conditions - if you're using O2 Travel before 17 June 2022
- O2 Travel terms and conditions - if you're using O2 Travel on or after 17 June 2022
- Music Streaming - inclusive on selected tariffs: terms and conditions (before 17 June 2022)
- Music Streaming - inclusive on selected tariffs: terms and conditions (from 17 June 2022 onwards)
- Unlimited Tariff terms and conditions (before 17 June 2022)
- Unlimited Tariff terms and conditions (from 17 June 2022 onwards)
- Early Upgrade Offer for 36 month O2 Refresh customers (before 17 June 2022)
- Early Upgrade Offer for 36 month O2 Refresh customers (from 17 June 2022 onwards)
- Volt terms for O2 customers (before 17 June 2022)
- Volt terms for O2 customers (from 17 June 2022 onwards)
Pay Monthly Bolt Ons
- Pay Monthly The Extra Minutes Bolt On terms and conditions (before 17 June 2022)
- Pay Monthly The Extra Minutes Bolt On terms and conditions (from 17 June 2022 onwards)
- Pay Monthly The Extra Texts Bolt On terms and conditions (before 17 June 2022)
- Pay Monthly The Extra Texts Bolt On terms and conditions (from 17 June 2022 onwards)
- Pay Monthly 8GB Data Bolt On terms and conditions (before 17 June 2022)
- Pay Monthly 8GB Data Bolt On terms and conditions (from 17 June 2022 onwards)
- Pay Monthly Roaming Bolt Ons (before 17 June 2022)
- Pay Monthly Roaming Bolt Ons (from 17 June 2022 onwards)
- 4G Access Bolt On terms and conditions (before 17 June 2022)
- 4G Access Bolt On terms and conditions (from 17 June 2022 onwards)
- Pay Monthly International Bolt On terms and conditions (before 17 June 2022)
- Pay Monthly International Bolt On terms and conditions (from 17 June 2022 onwards)