O2 | Mobile Terms and Conditions - Big Bundles Terms and Conditions

Standard Pay As You Plus/Ultra Terms and Conditions

Please note, these tariffs are no longer be available to new customers or existing customers wishing to switch to the tariff from January 2025 onwards. If you are not already on these tariffs by this date you will not be able to switch to them. See our Pay As You Go sim deals.

Available to Pay As You Go customers.
Standard PAYG Tariffs:
Standard PAYG Plus gives you:
500MB UK Data, 3000 inclusive UK texts and 50 MMS provided you have topped up £10 in the previous month.
Standard PAYG Ultra gives you:
1GB UK Data, 3000 inclusive UK texts, 1000 inclusive minutes and 50 MMS provided you have topped up £10 in the previous month.
Inclusive texts on Standard PAYG Plans can be used for texts sent in the UK to 07 numbers allocated to UK mobile network operators that provide mobile services with substantial national coverage. This currently includes the major mobile operators O2, Everything Everywhere (formerly known as Orange and T-Mobile), Vodafone and 3, and other virtual mobile operators such as Virgin Mobile and Tesco Mobile. O2 may exclude from your inclusive allowance texts made to any number ranges which O2 reasonably believes are being used for call forwarding services, onward calling services or numbers that pay a revenue share.
Inclusive texts cannot be used for texts sent in the UK to:
1. non-geographic numbers (starting 08, 05) which are charged separately; or
2. non-standard or "service" 07 numbers (all those 07 numbers that are not specifically included in your inclusive texts, including 07 numbers allocated to network operators in Jersey, Guernsey and the Isle of Man).
Inclusive data on Standard PAYG Plans allows you use of our data network. It includes a specified monthly data allowance. If you exceed the monthly allowance or breach these Terms, we reserve the right to:
1. impose network protection controls which may reduce your speed;
2. remove the data from your account;
3. impose further charges; and/or
4. disconnect your sim card at any time, having attempted to contact you first.
All data usage must be for your private, personal and non-commercial purposes. Regardless of the amount of data you use, you must not use your sim:
1. in, or connected to, any device other than the one which it was supplied with or intended by us for use with (for example a mobile phone sim only tariff sim is intended for use in a mobile phone not a modem. This includes putting your sim into a modem, modem usage or internet tethering on your device unless stated); or
2. in such a way that we reasonably believe adversely impacts the service to other O2 customers.
We reserve the right to use appropriate traffic shaping or throttling measures to protect our network from types of data usage which we think might impact on levels of service for customers at specific times of day and/or in specific locations.
You must have a data enabled handset and your SIM must be data enabled in order to use the data allowance.
If you have a Bolt On which includes a UK texts allowance, your PAYG Standard Plan texts allowance will be used first followed by your Bolt On texts allowance.
If you have a Bolt On which includes a UK data allowance, your PAYG Standard Plan allowance will be used first followed by your Bolt On data allowance. This does not apply to the Web Daily Bolt On which will always be used before your PAYG Standard Plan allowance.
Eligible Customers may change tariffs every month.
O2 reserves the right to remove, vary or amend any element of the Standard PAYG Plans Terms. If we amend any of these to your disadvantage, we will notify you. Notice will be provided by text message. Changes will be effective immediately upon our having notified you.
Any calls made are charged by the minute, not by the second, and will be rounded up to the nearest minute. Each call charge is then rounded up to the next whole penny.
Standard tariff rates for Standard PAYG Plans can be found at o2.co.uk/myo2
You can view your remaining tariff allowances by visiting o2.co.uk/myo2 or alternatively you can send BALANCE to 20202 or by calling 4444 which is free from your O2 mobile.
Talkalot 08 Terms and Conditions also apply from 18th Feb 2008.

Standard Pay As You Plus/Ultra Terms and Conditions

Available to Pay As You Go customers.
Standard PAYG Tariffs:
Standard PAYG Plus gives you:
500MB UK Data, 3000 inclusive UK texts and 50 MMS provided you have topped up £10 in the previous month.
Standard PAYG Ultra gives you:
1GB UK Data, 3000 inclusive UK texts, 1000 inclusive minutes and 50 MMS provided you have topped up £10 in the previous month.
Inclusive texts on Standard PAYG Plans can be used for texts sent in the UK to 07 numbers allocated to UK mobile network operators that provide mobile services with substantial national coverage. This currently includes the major mobile operators O2, Everything Everywhere (formerly known as Orange and T-Mobile), Vodafone and 3, and other virtual mobile operators such as Virgin Mobile and Tesco Mobile. O2 may exclude from your inclusive allowance texts made to any number ranges which O2 reasonably believes are being used for call forwarding services, onward calling services or numbers that pay a revenue share.
Inclusive texts cannot be used for texts sent in the UK to:
1. non-geographic numbers (starting 08, 05) which are charged separately; or
2. non-standard or "service" 07 numbers (all those 07 numbers that are not specifically included in your inclusive texts, including 07 numbers allocated to network operators in Jersey, Guernsey and the Isle of Man).
Inclusive data on Standard PAYG Plans allows you use of our data network. It includes a specified monthly data allowance. If you exceed the monthly allowance or breach these Terms, we reserve the right to:
1. impose network protection controls which may reduce your speed;
2. remove the data from your account;
3. impose further charges; and/or
4. disconnect your sim card at any time, having attempted to contact you first.
All data usage must be for your private, personal and non-commercial purposes. Regardless of the amount of data you use, you must not use your sim:
1. in, or connected to, any device other than the one which it was supplied with or intended by us for use with (for example a mobile phone sim only tariff sim is intended for use in a mobile phone not a modem. This includes putting your sim into a modem, modem usage or internet tethering on your device unless stated); or
2. in such a way that we reasonably believe adversely impacts the service to other O2 customers.
We reserve the right to use appropriate traffic shaping or throttling measures to protect our network from types of data usage which we think might impact on levels of service for customers at specific times of day and/or in specific locations.
You must have a data enabled handset and your SIM must be data enabled in order to use the data allowance.
If you have a Bolt On which includes a UK texts allowance, your PAYG Standard Plan texts allowance will be used first followed by your Bolt On texts allowance.
If you have a Bolt On which includes a UK data allowance, your PAYG Standard Plan allowance will be used first followed by your Bolt On data allowance. This does not apply to the Web Daily Bolt On which will always be used before your PAYG Standard Plan allowance.
Eligible Customers may change tariffs every month.
O2 reserves the right to remove, vary or amend any element of the Standard PAYG Plans Terms. If we amend any of these to your disadvantage, we will notify you. Notice will be provided by text message. Changes will be effective immediately upon our having notified you.
Any calls made are charged by the minute, not by the second, and will be rounded up to the nearest minute. Each call charge is then rounded up to the next whole penny.
Standard tariff rates for Standard PAYG Plans can be found at o2.co.uk/myo2
You can view your remaining tariff allowances by visiting o2.co.uk/myo2 or alternatively you can send BALANCE to 20202 or by calling 4444 which is free from your O2 mobile.
Talkalot 08 Terms and Conditions also apply from 18th Feb 2008.