The following table is based on a handset recycle value of £80 and a monthly airtime tariff of £20
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Stores nearest to
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Collect: TOMORROW
Collect: NEXT OPENING DAY
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At the end of the checkout process, you can book an O2 Guru to help you set up your phone.
You'll need to confirm your click and collect selection at check-out.
Stores nearest to
| Representative example | |
|---|---|
| Duration of credit agreement | 24 months |
| Upfront cost | £$basketView.representativeView.upfrontCost |
| Monthly device payment | £$basketView.representativeView.phoneMonthlyCost |
| Total Credit amount | £$basketView.representativeView.phoneCreditAmount |
| Total amount payable for device | £$basketView.representativeView.phoneAmountPayable |
| Interest rate (fixed) | 0% |
| Representative APR | 0% |
| Device cash price | £$basketView.representativeView.phoneCashPrice |
Includes 24 month Airtime Plan on our Pay Monthly Mobile Agreement and Phone Plan on a consumer credit agreement. Subject to status, credit check, and payment by Direct Debit. Applicants 18+. Subject to availability. Airtime Plan prices may go up. Standard UK calls and texts, special numbers chargeable. UK data only. Credit provided by Telefónica UK Limited trading as 'O2', 260 Bath Road, Slough, Berks SL1 4DX. Telefónica UK Limited is regulated by the OFT, consumer credit licence number 0518589. Terms and fair use policy apply, visit o2.co.uk.
Once you’ve completed your order, we’ll send you a jiffy bag with instructions of how to package your device and send it to us.
When we receive it, we’ll check the condition of the device and approve your payment. You'll then recieve a bank transfer, cheque or bill credit, depending on the payment method you’ve chosen.
If we need to contact you about the condition of your device, we’ll send you a text or email.
If you've chosen bill credit, the recycle value of your device will be put up against future monthly airtime payments. See below for an example.
The following table is based on a handset recycle value of £80 and a monthly airtime tariff of £20
| Month | Device plan | Airtime plan | Monthly Bill |
| Month 1 | £ 25 | £ 0 | £ 25 |
| Month 2 | £ 25 | £ 0 | £ 25 |
| Month 3 | £ 25 | £ 0 | £ 25 |
| Month 4 | £ 25 | £ 0 | £ 25 |
| Month 5 onwards | £ 25 | £ 20 | £ 45 |
O2 Refresh splits your bill into two parts.
Airtime Plan is the tariff you've chosen. Device Plan is the monthly cost of your device, through an interest-free loan on a Consumer Credit Agreement.
| Most popular tariff for this device based on last month's online orders. |
| O2 Priority | Get exclusive tickets, offers and experiences. |
| Free O2 Wifi | Save your data when you're out and about. |
| Airtime Plan, today to March 2019 | Airtime Plan, April 2019 to March 2020 | Airtime Plan, April 2020 to March 2021 |
| £ Today's price | £ Today's price +RPI% (announced in February 2019 (Price A)) | Price A +RPI% (announced in February 2020) |
Pay cash for your device or spread the cost through a Device Plan on a consumer credit agreement. Subject to status, credit check, payment by Direct Debit. 18+. Subject to availability. Credit provided by Telefónica UK Limited trading as 'O2', 260 Bath Road, Slough, Berks SL1 4DX. Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). Terms apply, visit o2.co.uk/terms
The minutes and texts included in your tariff can be used in the UK and when roaming in our Europe Zone. Inclusive minutes can be used for calls to standard landlines and mobiles, but not special numbers (see below for more details). Picture messages will cost you an extra 50p per message.
| Voice calls1 | 55p/min |
| Video calls | 50p/min |
| Text message2 | 15p per message |
| Picture message (MMS) | 50p per message |
| Voicemail 9013 | 35p/min |
| Browsing4 | Up to max £1/day |
| O2customer services5 | Free from your O2 mobile |
| O2 Directories 1184026 | £1.50/min (minimum charge £1.50) |
| 1200 Trafficline™ | 45p |
| International calls and texts | See o2.co.uk/international |
| Roaming calls, texts and data | See o2.co.uk/abroad |
| Premium Rate numbers | See o2.co.uk/premium |
| Calls to 05, 08 and 07 special numbers including calls and texts to Jersey, Guernsey and Isle of Man landline or mobiles | See http://www.o2.co.uk/help/everything-else/special-numbers |
| Free calls | see http://www.o2.co.uk/help/everything-else/special-numbers |
Applies to calls made in in the UK and when roaming in our Europe Zone to standard landlines and mobiles. Minute minimum charges apply
Tariffs include unlimited texts. Text messages are charged at 15p per message thereafter
Calls to your voicemail are included in your bundled minutes, then 55p per minute thereafter. Except on the unlimited minute tariffs when voicemail is free.
UK and Europe Zone data usage only. Data used while outside of our Europe Zone is not included. Applies if a data bundle Bolt On is not chosen.
Calls from a non-O2 mobile phone are charged at your providers' rates.
Calls to 118402 only. For calls to other 118 numbers see http://www.o2.co.uk/help/everything-else/special-numbers
Flex your data monthly
Only on O2 Refresh tariffs purchased directly from O2. Change your airtime tariff after 30 days and then once every billing month during your minimum contract period, choosing from a selected family of tariffs. Some tariff extras are only available on the starting tariff, are not transferable, and may be lost if you change to an ineligible tariff. Devices are subject to availability. Finance is subject to status, credit check and direct debit. 18+. 0% APR. Terms apply, see o2.co.uk/terms.
| Most popular tariff for this device based on last month's online orders. |
| Free O2 Wifi | Save your data when you're out and about. |
| Flex your data monthly | Control your data up and down. On O2 refresh. Find out more. |
| Airtime Plan, today to March 2019 | Airtime Plan, April 2019 to March 2020 | Airtime Plan, April 2020 to March 2021 |
| £ Today's price | £ Today's price +RPI% (announced in February 2019 (Price A)) | Price A +RPI% (announced in February 2020) |
Pay cash for your device or spread the cost through a Device Plan on a consumer credit agreement. Subject to status, credit check, payment by Direct Debit. 18+. Subject to availability. Credit provided by Telefónica UK Limited trading as 'O2', 260 Bath Road, Slough, Berks SL1 4DX. Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). Terms apply, visit o2.co.uk/terms
Inclusive texts
We've included 100 texts which you can use if your tablet, Pocket Hotspot or dongle is capable of sending and receiving text messages. Not all devices can, so it's worth checking first.
Your inclusive text allowance can be used for standard UK text messaging. Once you've used up your inclusive allowance additional texts will be charged at our standard rate. Picture messages will be charged at 40p per message.
Data
UK data usage only.
Terms and conditions
For more details about what's included in your tariff please read your Tariff Terms.
The minutes and texts included in your tariff can be used to call any UK network or landline. Inclusive minutes can be used for calls to standard UK landlines (starting 01, 02 and 03) and all UK network mobiles, but not special numbers (see below for more details). Your inclusive texts can be used for UK text messaging. Picture messages will cost you an extra 50p per message.
| UK voice calls1 | 55p/min |
| Video calls | 50p/min |
| UK text message2 | 15p per message |
| Picture message (MMS) | 50p per message |
| Voicemail 9013 | 35p/min |
| UK browsing4 | Up to max £1/day |
| O2customer services5 | Free from your O2 mobile |
| O2 Directories 1184026 | £1.50/min (minimum charge £1.50) |
| 1200 Trafficline™ | 45p |
| International calls and texts | See o2.co.uk/international |
| Roaming calls, texts and data | Not available |
| Premium Rate numbers | See o2.co.uk/premium |
| 05, 08 and 07 special numbers including calls and texts to Jersey, Guernsey and Isle of Man landline or mobiles | See http://www.o2.co.uk/help/everything-else/special-numbers |
| Free calls | see http://www.o2.co.uk/help/everything-else/special-numbers |
Applies to calls made in the UK to standard UK landlines and all UK network mobiles. Minute minimum charges apply
Tariffs include unlimited texts. Text messages are charged at 15p per message thereafter
Calls to UK voicemail are included in your bundled minutes, then 35p per minute thereafter. Except on the unlimited minute tariffs when UK voicemail is free.
UK data usage only.
Calls from a non-O2 mobile phone are charged at your providers' rates.
Calls to 118402 only. For calls to other 118 numbers see http://www.o2.co.uk/help/everything-else/special-numbers