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Access for all

So everyone can benefit from our products and services

Our Accessibility Policy and how we can support you

Read our Accessibility and Vulnerable Customers policy for more info on the support we offer.

Accessibility policy statement

Understand your bill

Find out how to get help with your Pay Monthly or Pay as you Go bills.

Get help with your bill

Choose an accessible mobile phone

Get info on finding the right phone for the elderly or disabled.

Find an accessible phone

The Drop

Useful articles to help and make the most of being with O2.

Find out more about the drop

Bereavement

We have a team dedicated to supporting you in the case of bereavement or a customer being diagnosed as critically ill.

Get in touch about a bereavement

Helping you stay connected

Support with the cost of living

Help with the cost of living

O2 Community

An O2 Community page dedicated to Accessibility.

Find out more about the O2 community

Business customer?

Check out our content for business. Get the support you need, when you need it.

How can we help your business

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