Personal | Business
Sign in or Register
O2 Logo White
  • Shop

    Phones

    • Phones
    • Upgrades
    • Apple iPhone
    • iPhone 16
    • Android phones
    • Refurbished phones

    Tablets, laptops and dongles

    • Tablets
    • Apple iPad
    • Android tablets
    • Laptops
    • Dongles and mobile WiFi

    SIMs and Tariffs

    • Pay Monthly SIMs
    • Pay As You Go SIMs
    • Tariffs
    • International
    • Top-up
    • Essential Plan

    Accessories and more

    • Tech and accessories
    • Apple Watch
    • Smartwatches
    • AirPods
    • Great deals
    • Summer Sale
  • Why O2

    O2 for you

    • Flexible tariffs
    • Upgrade with O2 Switch Up
    • Fair Deal for O2 customers
    • Peace of mind with O2 Insure
    • Tech news and inspiration

    Saving you money

    • Data rollover
    • Sell with O2 Recycle
    • Auto-save plans
    • Multisave discounts
    • Virgin Media and O2 benefits

    Perks and rewards

    • Priority Tickets and offers
    • Pick your O2 Extras
    • Collect Airtime Rewards
    • Perks at O2 venues
    • Pay As You Go Rewards

    Stay connected

    • Travel with EU roaming
    • Check your coverage
    • Our cutting-edge network
    • 5G is here
    • Free O2 WiFi hotspots

    • Live bigger with Volt

      Discover extra benefits
    • O2 bubbles

      See all the reasons to choose O2

      Why join O2?
  • Help

    Help and support

    • Account
    • Products and services
    • Device guides
    • International and network
    • Safety and security

    Most popular

    • Activating your SIM
    • eSIM
    • How to track your order
    • Payment support
    • Understanding your bill

    Useful links

    • Store locator
    • Network status
    • Faulty device
    • Virgin Media O2
    • Fraud help

    Contact us

    • O2 Community
    • My O2 App
    • Contact us

    Phones

    • Phones
    • Upgrades
    • Apple iPhone
    • iPhone 16
    • Android phones
    • Refurbished phones

    Tablets, laptops and dongles

    • Tablets
    • Apple iPad
    • Android tablets
    • Laptops
    • Dongles and mobile WiFi

    SIMs and Tariffs

    • Pay Monthly SIMs
    • Pay As You Go SIMs
    • Tariffs
    • International
    • Top-up
    • Essential Plan

    Accessories and more

    • Tech and accessories
    • Apple Watch
    • Smartwatches
    • AirPods
    • Great deals
    • Summer Sale

    O2 for you

    • Flexible tariffs
    • Upgrade with O2 Switch Up
    • Fair Deal for O2 customers
    • Peace of mind with O2 Insure
    • Tech news and inspiration

    Saving you money

    • Data rollover
    • Sell with O2 Recycle
    • Auto-save plans
    • Multisave discounts
    • Virgin Media and O2 benefits

    Perks and rewards

    • Priority Tickets and offers
    • Pick your O2 Extras
    • Collect Airtime Rewards
    • Perks at O2 venues
    • Pay As You Go Rewards

    Stay connected

    • Travel with EU roaming
    • Check your coverage
    • Our cutting-edge network
    • 5G is here
    • Free O2 WiFi hotspots

    • Live bigger with Volt

      Discover extra benefits
    • O2 bubbles

      See all the reasons to choose O2

      Why join O2?

    Help and support

    • Account
    • Products and services
    • Device guides
    • International and network
    • Safety and security

    Most popular

    • Activating your SIM
    • eSIM
    • How to track your order
    • Payment support
    • Understanding your bill

    Useful links

    • Store locator
    • Network status
    • Faulty device
    • Virgin Media O2
    • Fraud help

    Contact us

    • O2 Community
    • My O2 App
    • Contact us
  • My O2
  • Search
  • Basket

Access for all

So everyone can benefit from our products and services

Our Accessibility Policy and how we can support you

Read our Accessibility and Vulnerable Customers policy for more info on the support we offer.

Accessibility policy statement

Understand your bill

Find out how to get help with your Pay Monthly or Pay as you Go bills.

Get help with your bill

Choose an accessible mobile phone

Get info on finding the right phone for the elderly or disabled.

Find an accessible phone

The Drop

Useful articles to help and make the most of being with O2.

Find out more about the drop

Bereavement

We have a team dedicated to supporting you in the case of bereavement or a customer being diagnosed as critically ill.

Get in touch about a bereavement

Helping you stay connected

Support with the cost of living

Help with the cost of living

O2 Community

An O2 Community page dedicated to Accessibility.

Find out more about the O2 community

Business customer?

Check out our content for business. Get the support you need, when you need it.

How can we help your business

Contact us

Got a quick question? We'll show you the quickest way to get help.

Get in touch
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip7
  • Samsung Galaxy Z Fold7
  • Google Pixel 9 Pro XL
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2025 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • Home

    • Access for all