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Access for all

So everyone can benefit from our products and services

Services and support

Get your bill in Braille, large print or audio. Chat to us via a BSL interpreter. And get info on our other services.

Get services tailored to you

Understand your bill

Find out how to get help with your Pay Monthly or Pay As You Go bills.

Get help with your bill

Choose an accessible mobile phone

Get info on finding the right phone for the elderly or disabled.

Find an accessible phone

Our Blueprint

Find out more about how we're helping people and our planet.

Helping people and our planet

Our Accessibility policy

Want to know about our Accessibility & Vulnerable Customers policy? Read our policy statement.

Accessibility policy statement

Useful links

Find links to the British Deaf Association and more.

Find links to useful websites

Contact us

Got a quick question? We'll show you the quickest way to get help.

Get in touch