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Safety and security

Help and support

Safety and security

All about keeping you, your device and your personal information safe

Device security

Information and guidance on keeping your device and data safe

Emergency warnings

Localised, government-issued alerts to warn of potential emergencies nearby

Fraud, scams and unwanted calls

Advice on how to deal with calls and texts from scammers and fraudsters

Keeping safe online

Information about keeping people of all ages safe online

Privacy and personal data

Information about keeping your data safe, and how we store the information that we hold about you

Can't find what you're looking for?

My O2

Track your usage, check your bills, upgrade and more

Need help with your device?

Take a look at our useful self-help guide

O2 Community

Head to our forum to ask questions and chat with other O2 customers