Insurance

Our O2 number has changed to 0344 8090202 free from an O2 mobile, or charged at your local standard rate from a landline. If you choose to dial any 0844 numbers listed in any O2 Mobile or O2 Tablet Insurance terms and conditions below, calls will be charged at 7 pence per minute plus your phone company's access charge.

Insurance Product Information Documents

• O2 Insure Damage Cover Insurance Product Information Document (IPID)

• O2 Insure Full Cover Insurance Product Information Document (IPID)

• O2 Insure - Ultimate Cover Insurance Product Information Document (IPID)

Our insurance services

• Our mobile phone and connected device insurance services

O2 Insure for handsets and smartwatches

• O2 Insure Damage Cover from 18 January 2026

• O2 Insure Full Cover from 18 January 2026

• O2 Insure - Ultimate Cover from 18 January 2026 (handsets only)

O2 Insure for tablets and laptops

• O2 Insure Damage Cover for tablets and laptops from 18 January 2026

• O2 Insure Full Cover for tablets and laptops from 18 January 2026

Older terms and conditions

• Previous insurance terms and conditions for older policies can be found here