Pay Monthly Tariff terms and conditions
Pay Monthly Tariff Terms (if you are on a Pay Monthly tariff from 31 January 2024).
We’re in the process of moving every O2 account over to a new and improved system. This new system will give you a better experience when you’re talking to our customer service teams and when you’re making purchases. It’ll also make it faster for us to develop and deliver new products to everyone on O2. To find out if you’re on the new system yet, ask us on Live Chat or over the phone.
These are the Pay Monthly Tariff Terms (“Tariff Terms”), which explain how your tariff works, including charges and allowances for voice calls, text messages and/or data, including data-only tariffs (also known as 'Mobile Broadband') and how you can manage your tariff. These terms apply to all consumer Pay Monthly tariffs whether you're using them on a mobile phone, a tablet or other Pay Monthly device, and form part of your Pay Monthly Mobile Agreement (your “Pay Monthly Mobile Agreement”). These terms are split into the following sections: