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Refurbished Phones

Get a refurbished phone like new, for less.

Why choose a refurbished device from O2?


For starters, you’ll be saving money when you buy a refurbished device compared to a brand new one. You’ll also help to reduce e-waste in our environment.

All our refurbished devices undergo a thorough 30-point quality check and come with a 12-month warranty.

You have 14 days to exchange or return your refurbished device if it’s not quite right.


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Our best refurbished offers

iPhone 14

iPhone 14 128GB Like New

Save up to £360. From £30.12* a month, £30 upfront. 1GB data.

iPhone 11

iPhone 11 Like New

Save up to £360. From £16.75* a month, £20 upfront. 1GB data

iPhone SE 3rd Gen

iPhone SE 3rd Gen Like New

Save up to £360. From £16.75* a month, £20 upfront. With 1GB data.

Samsung Galaxy S23 Ultra

Samsung Galaxy S23 Ultra Like New

Work, create and multi-task with ease. From £48.70* a month, £30 upfront.1GB data.

Google Pixel 7 Pro

Google Pixel 7 Pro Like New

Powered by Google Tensor G2. From £32.59* a month, £10 upfront. 1GB data.

Samsung Galaxy S23

Samsung S23 5G Like New

With a triple rear 50MP camera for ace pics. From £39.98* a month, £30 upfront. 1GB data.


What is a refurbished phone?

Our refurbished range are devices that have been traded in with O2 Recycle or returned to us within 14 days.


All devices go through a 30-point quality check, which includes securely wiping all the data. And, on top of that they come with a 12-month warranty to make sure your device keeps running as it should.

What’s included with a refurbished phone?

All our refurbished phones come with a USB charging cable and a sim pin. We've decided not to include a USB charging plug, since 70% of people already have one at home. But don’t worry, if you need a USB charging plug or headphones, you’ll have the option to buy them after choosing your tariff.

What quality should I expect with a refurbished phone?

Our refurbished devices are checked for both the internal mechanism as well as the external shell. Some devices may have a bit of wear and tear, but every handset will have no more than five deep scratches or chips up to 2mm in length. We put every device through a 30-point quality check to ensure you’re getting a fully functional phone straight out of the box.

What is our 30-point quality check?

We extensively test our refurbished devices against a checklist to ensure that they’re fully functional. Our health check consists of:

  1. Camera Diagnostics
  2. Microphone and Loudspeaker
  3. Microphone Playback
  4. Digitaliser Test
  5. Multi-Touch Test
  6. Cellular Call Test
  7. Accelerometer Check
  8. System Test
  9. Software Test
  10. Network Lock
  11. Aux Test
  12. Charging Cable Test
  13. Blacklist Check (to ensure the device is not blocked in any way)
  14. FMI Check (for Apple devices)
  15. Full Visual Cosmetic Check (back, front and side)
  16. Cleanliness of Power and Headphone Ports (where available)
  17. Live Call Test
  18. Power On Test
  19. Charge Test
  20. Functionality
  21. Responsiveness
  22. Screen Burn
  23. Missing Pixels
  24. Front and Rear Camera Test
  25. Speaker Test
  26. Earpiece Test
  27. Battery Health Check
  28. Water Damage Check
  29. Button Cosmetic Check
  30. Functional Check

What if I’m unhappy with my refurbished phone?

We’re confident you’ll be happy with your refurbished phone. However, to give you peace of mind, you’ll have 14 days to exchange or return your device.


If you need any help, just call us on 202, free from your O2 phone, or on 0344 809 0202 from any other phone. Standard charges apply.

*Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%. You’ll see this increase on your April 2024 bill onwards. See