Refurbished phones

Make your money go further and get peace of mind. All Like New phones have passed our five point check and come with a 12 month warranty.

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Why choose a used phone from O2?

For starters, they’re cheaper than brand new phones. There are plenty to choose from too. Looking for a refurbished iPhone? We’ve got you covered. You can choose from a wide range of tariffs, and add any accessories you need to get started.

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You’ll get a cable and pin with your device

You can add headphones and a mains charger after you've chosen your phone.

A great range of refurbished phones, for less

We put every second-hand phone through our five point check, and sort them into a grading system – Perfect, Almost Perfect and Perfectly Fine. Each one comes with a 12 month warranty, for your peace of mind. You'll get a USB charger and sim pin (for iPhones), you just need to take care of things like a headset or plug. And if you change your mind, you'll have 14 days to return it, just like a new phone.


Perfect phones look like they've hardly spent any time out of the box. They're like brand new phones, just not in their original box. You wouldn’t even know they’ve been refurbished. They won't have blemishes of any shape or size. We security wipe the data and install the latest operating system.

Almost Perfect

Almost Perfect phones are nearly new, so are a little older but still in great shape. They may have a bit of wear and tear as you’d expect from a used phone, but we'll make sure there are no scratches on the screen, no more than five blemishes and no chips bigger than 2mm. We security wipe the data and install the latest operating system.

Perfectly Fine

Perfectly Fine phones have been a bit more loved, but are still working well. They might have superficial scratches on the back, sides and screen but there will be no more than five deep scratches or chips up to 2mm in length.

The Like New five point check

All of our refurbished phones have passed our five point check, where we look at:

  1. The battery to make sure it charges.
  2. The buttons, security features and cameras.
  3. The sound and microphone for clear audio.
  4. The screen. Typing, rotation and pinch to zoom.
  5. The wifi and other connectivity features.

And then we securely wipe all the data, so you get a clean slate.

Does my phone come with a charger and accessories?

O2 is working to try and reduce waste. And as 70% of people already have a USB charger at home, we've decided to not include one with your phone. If you do need a charger you can add one after choosing your tariff. If you’re buying an iPhone, you’ll get a USB charger and sim pin, but you won’t get headphones or a wall plug. O2 does not make money from selling the charger separately.