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Terms & conditions

Watch Airtime Plan Terms

Please read the following terms carefully and keep a copy for your information. The Watch Airtime Plan is a Supplementary Service as defined in our standard terms and conditions for O2 Pay Monthly Mobile services (the “Pay Monthly Mobile Agreement”) available here. The Pay Monthly Mobile Agreement shall also apply to the Watch Airtime Plan service. These terms and conditions will form part of your O2 customer contract once an eligible request for Watch Airtime Plan has been accepted by us.


  1. The Watch Airtime Plan is available to customers who:
    1. have an iPhone 6 or newer that has an O2 Pay Monthly airtime connection (the “Paired iPhone”) which can be a Pay Monthly SIM only plan or an O2 Refresh/custom plan (the “Paired iPhone Airtime Plan”). Note your Paired iPhone Airtime Plan must support Wi-Fi and 4G calling. This exists on any tariff bought from 2014 onwards. If you have a tariff purchased before 2014, you will need to upgrade to one of our current tariffs before purchasing an Apple Watch.
    2. have the latest version of iOS on the Paired iPhone;
    3. have a Series 3 or Series 4 Apple Watch;
    4. and take a Watch Airtime Plan directly from O2 (for O2 Refresh/custom plan PAYM plans) or through the Apple Watch app (for 30 day PAYM SIMO plans).
  2. If you’re an O2 Customer who is in arrears or, in our reasonable belief, in breach of these terms or the terms of your Pay Monthly Mobile Agreement or Device Plan, you are not eligible for the Watch Airtime Plan.
  3. The Watch Airtime Plan does not come with any minutes or text allowance. Instead the Watch Airtime Plan allows your Apple Watch to share the minutes and texts of the Paired iPhone. Even if the Apple Watch is out of range of the Paired iPhone, any calls and texts will be charged against the Paired iPhone Airtime Plan.
  4. The Watch Airtime Plan comes with unlimited data, but this data will only be used if your Apple Watch is not connected to your Paired iPhone by Bluetooth (Bluetooth proximity is around 30 feet) or connected to Wifi (either through your Paired iPhone or directly). When connected to your Paired iPhone and not connected to Wifi, your Apple Watch will use your Paired iPhone’s data allowance.
  5. If your Paired iPhone is switched off, you will not receive text messages on your Apple Watch, but you will receive iMessages and calls.

Restrictions and exclusions

  1. Your Paired iPhone Airtime Plan and Watch Airtime Plan must be on the same billing account. You need a Watch Airtime Plan for each Watch that you want to pair with an iPhone. You can only pair one Apple Watch per iPhone.
  2. If your Apple Watch is not paired with an iPhone, you will not be able to use data or receive/make calls and texts on your Apple Watch.
  3. If you or O2 cancel the Paired iPhone Airtime Plan then your Watch Airtime Plan will be disconnected and, if applicable, you will also need to repay any Device Plans for your Apple Watch and Paired iPhone in full. You will receive debt collection letters for all relevant unpaid elements.
  4. You will need to pair the relevant iPhone to the Apple Watch using the Apple Watch app which is pre-loaded onto your iPhone. If you have uninstalled the Apple Watch app, you will need to download it to your iPhone. The Apple Watch app is free to download but data charges may apply when you visit the app store to download it. If you get a new or replacement Apple Watch or you get a new or replacement iPhone, your Apple Watch will need to be re-paired to the relevant iPhone via the Apple Watch app.
  5. The Apple Watch requires 3G or higher coverage for data and calling services.
  6. The Apple Watch does not currently have the hardware capability to work abroad or roam when the Watch is not in Bluetooth proximity of the Paired iPhone. This means the Watch data allowance is UK only.
  7. The data allowance on the Watch Airtime Plan cannot be shared with, tethered to or transferred to any other device.
  8. You are not able purchase bolt-ons for your Paired iPhone or for your Apple Watch using the Apple Watch.
  9. The Watch Airtime Plan is not eligible for Family Plan discounts.
  10. You may need to download music to your Apple Watch from your music app to listen, subject to app functionality.
  11. The Watch Airtime Plan must be for your private and personal use in accordance with your Pay Monthly Mobile Agreement and Pay Monthly Tariff Terms. If we reasonably believe that you have breached these terms or those, we reserve the right to impose further charges and / or disconnect your SIM card in accordance with your Pay Monthly Services Agreement.

Other important terms

  1. These terms and conditions together with your Pay Monthly Mobile Agreement, Tariff Terms and/or Device Plan(s) govern your use of the Watch Airtime Plan. If there is any inconsistency between the Pay Monthly Mobile Agreement and these terms, or between our Tariff Terms and these terms, then these terms will prevail.
  2. Subject to paragraph 8 of the Pay Monthly Mobile Agreement, O2 reserves the right to remove, vary or amend any element of these terms or the service including but not limited to the substitution of a suitable alternative. The service is variable in nature and O2 does not guarantee that the Watch Airtime Plan will always be made available and reserves the right to amend or end the Watch Airtime Plan at any time (but we will honour any Minimum Periods that we have agreed with you (as that term is defined in the Pay Monthly Services Agreement)). Please refer to the Pay Monthly Mobile Agreement for more details on our rights to vary and (if applicable) your rights to cancel.
  3. These terms and conditions are governed by English law, and are subject to the jurisdiction of the English courts.

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