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Terms & conditions

O2 Rewards Surprises Terms and Conditions

  1. O2 Rewards Surprises (the "Programme") is for our Pay Monthly customers who've agreed to receive Marketing communications and to whom we send a Surprise..
  2. O2 will not be responsible for any inability of a customer/prize winner to take up a prize/gift. This includes any age restrictions that could prevent a customer from claiming a Surprise. Surprises are only available for delivery in the UK.
  3. O2 will not provide any substitute or alternative prizes or gifts of similar value should the specified prize or gift become unavailable for reasons beyond its control. Cash or credit alternatives will not be offered.
  4. Prizes or gifts are not transferable or exchangeable.
  5. By accepting these terms and conditions you agree to being contacted by us by SMS, email or post in relation to this Programme. To opt out of this Promotion and therefore out of receiving this material, please text 81145. We'll only use your data in line with our Privacy Policy. You can find it at
  6. Winners may be announced, contacted, or asked to participate in publicity, in relation to this Programme.
  7. The promoter is Telefónica UK Limited, 500 Brook Drive, Reading, Berkshire, RG2 6UU, United Kingdom ("O2").
  8. For full terms and conditions click here