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Mobile

Terms & conditions

Mobile Archive

Pay As You Go

  • 3G Pay As You Go Go Go terms and conditions

  • 4G Pay As You Go Go Go terms and conditions

  • BlackBerry Text and Web terms and conditions

  • Buy-Out Upgrade Offer for Refresh Customers terms and conditions (before 17 June 2022)

  • Favourite Place terms and conditions

  • Pay As You Go International Big Bundles

  • Pay As You Go International Monthly Bolt On Terms and Conditions (before 17 June 2022)

  • Pay As You Go International Monthly and International One Off Bolt On (before January 2025)

  • Pay As You Go International Sim terms and conditions

  • Pay As You Go International Sim standard rates

  • Pay As You Go UK & International Bundles Tariff details

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons,The Works One Off Bolt On and The Snack One Off Bolt On (before January 2025)

  • Classic Pay As You Go terms and conditions

  • Classic Pay As You Go standard rates

  • International Extras terms and conditions

  • O2 International Favourites Bolt On terms and conditions

  • O2 International Favourites Bolt On terms and conditions

  • O2 Mobile Broadband Pay As You Go Consumer Tariff Terms (November 2024)

  • O2 Mobile Broadband Pay As You Go Consumer Tariff Terms (before 30 Sept 24)

  • O2 Mobile Broadband Pay As You Go Consumer Tariff Terms (before 17 June 2022)

  • O2 Pay As You Go (1st June 2008 -13th June 2013)

  • O2 Pay As You Go (13th June 2013 - 13th June 2014)

  • O2 Pay As You Go 30 Day Welcome Allowance terms and conditions

  • Pay As You Go Big Bundles terms and conditions (7 November 2019)

  • Pay As You Go Big Bundles terms and conditions (14 June 2017)

  • Pay As You Go Big Bundles terms and conditions (14 June 2017 to 23 August 2018)

  • Pay As You Go Big Bundles terms and conditions (2 Jun 2016 to 17 Jul 2016)

  • Pay As You Go Big Bundles terms and conditions (from 2 Jun 2016 to 17 Jul 2016)

  • Pay As You Go Big Bundles terms and conditions (17 Jul 2016 to 17 June 2022)

  • Pay As You Go Big Bundles Tariff details (7 November 2019 - 9 July 2020)

  • Pay As You Go Big Bundles Tariff details (July 2020 to 17 June 2022)

  • Pay As You Go Big Bundles Tariff details (17 June to 30 June 2022)

  • Pay As You Go Big Bundles Tariff details (30 June to 11 October 2023

  • Pay As You Go Rolling Plan Tariff details (before 11 October 2023)

  • Pay As You Go Big Talker terms and conditions (16 October 2014 to 25 May 2016)

  • Pay As You Go Big Bundle standard rates (23 August 2018 - 9 July 2020)

  • Pay As You Go Classic terms and conditions (14 June 2017)

  • Pay As You Go Data Roaming Charges terms and conditions (14 June 2017)

  • Pay As You Go International Sim terms and conditions (16 October 2014 to 25 May 2016)

  • Pay As You Go International Sim terms and conditions (14 June 2016)

  • Pay As You Go International Sim standard rates (23 August 2018 - 9 July 2020)

  • Pay As You Go More O2 Minutes Bolt On terms and conditions

  • Pay As You Go O2 Unlimited standard rates (23 August 2018 - 9 July 2020)

  • Pay As You Go O2 Unlimited terms and conditions

  • Pay As You Go Service terms and conditions (14 June 2017)

  • Pay As You Go Service terms and conditions (15 June 2017 to 1 October 2018)

  • Pay As You Go Service terms and conditions (1 October 2018 to 17 June 2022)

  • Pay As You Go Service terms and conditions (17 June 2022 - 3 April 2023)

  • Pay As You Go Simplicity terms and conditions (Pre 22 March 2011)

  • Pay As You Go Simplicity terms and conditions (Pre 29 May 2014)

  • Pay As You Go Simply terms and conditions (14 June 2017)

  • Pay As You Go Talkalot terms and conditions

  • Pay As You Go - Tariff terms and conditions (3 August 2017 - 22 August 2018)

  • Pay As You Go - Tariff terms and conditions (23 August 2018 to 6 November 2019)

  • Pay As You Go - Tariff terms and conditions (7 November 2019 - 20 July 2021)

  • Pay As You Go - Tariff terms and conditions (21 July 2021 - 16 June 2022)

  • Pay As You Go - Tariff terms and conditions (17 June 2022 - 2 April 2023)

  • Pay As You Go UK & International Bundles - Tariff details

  • Pay As You Go UK & International Bundles - Tariff details (29 November 2018)

  • Pay As You Go UK & International Bundles - Tariff details (7 November 2019 - 9 July 2020)

  • Pay As You Go UK & International Bundles - Tariff details (9 July 2020)

  • Pay As You Go UK & International Bundle standard rates (9 July 2020)

  • Pay As You Go Web Daily and Data Roaming terms and conditions (Pre 22nd March 2011)

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons and The Works One Off Bolt On terms and conditions (to 25 May 2016)

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons and The Works One Off Bolt On terms and conditions (to 14 Jun 2017)

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons and The Works One Off Bolt On terms and conditions (to August 2018)

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons and The Works One Off Bolt On terms and conditions (to 9 July 2020)

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons, The Ultimate One Off Bolt On and The Snack One Off Bolt On Terms and Conditions (to 17 June 2022)

  • Pay As You Go Web Daily, Web Daily Bolt On, Monthly Data Bolt Ons, The Ultimate One Off Bolt On and The Snack One Off Bolt On Terms and Conditions (to 3 April 2023)

  • Simply Pay As You Go - Tariff details

  • Simply Pay As You Go standard rates (23 August 2018 - 9 July 2020)

  • Simply Pay As You Go standard rates (from 9 July 2020)

  • Simply Pay As You Go standard rates

  • Pay As You Go Talkalot 08 terms and conditions

  • Pay As You Go 50 minutes and 1GB Bolt On terms and conditions

  • Pay As You Go Snack 50 minutes and 1GB Bolt On terms and conditions

  • Pay As You Go Snack 100 Minutes Bolt On terms and conditions

  • Pay As You Go Snack 100 Texts Bolt On terms and conditions

  • Pay As You Go More O2 Minutes Bolt On terms and conditions

  • Blackberry Data Bolt On terms and conditions

  • Text and Call terms and conditions

  • Text and Web terms and conditions

  • Your Country terms and conditions

  • Your O2 Numbers Free For 3

Pay Monthly

  • 4G Access Bolt On terms and conditions (before 17 June 2022)

  • 4G Tariff Transfer terms and conditions (before 17 June 2022)

  • 5G O2 Refresh Custom Plan Tariff Transfer terms and conditions

  • Additional Terms and Conditions for 5G Services to 14 November 2022

  • Apple Watch Airtime Plan Terms (17 June 2022)

  • Buy-Out Upgrade Offer for Refresh Customers (12 June 2019)

  • Buy-Out Upgrade Offer for Refresh Customers (7 February 2020)

  • Early Upgrade Offer for 36 month O2 Refresh customers (before 17 June 2022)

  • International Extras terms and conditions

  • Music Streaming - inclusive on selected tariffs: terms and conditions (before 17 June 2022)

  • O2 International Favourites Bolt On terms and conditions

  • O2 Travel - inclusive on selected tariffs: terms and conditions

  • O2 Travel Pay Monthly terms (to 13 July 2016)

  • O2 Travel Pay Monthly terms and conditions

  • O2 Travel Pay Monthly terms and conditions (14 June 2017)

  • O2 Travel Pay Monthly terms and conditions (17 June 2022)

  • O2 Travel Pay Monthly terms and conditions (9 January 2025)

  • O2 Switch Up terms and conditions (to 24 January 2023)

  • Our latest Pay Monthly Mobile Agreement (from 5 November 2015 onwards)

  • Pay As You Go to Pay Monthly Offer terms and conditions (9 January 2025)

  • Pay Monthly Sim - 3 months half price airtime (9 January 2025)

  • Pay Monthly 8GB Data Bolt On terms and conditions (17 June 2022)

  • Pay Monthly International Bolt On terms and conditions (before 17 June 2022)

  • Pay Monthly O2 Travel terms and conditions (from 14 Jul 16)

  • Pay Monthly Roaming Bolt Ons (before 17 June 2022)

  • Pay Monthly Roaming Bolt Ons (before 9 January 2025)

  • Pay Monthly Sim - 3 months half price airtime terms and conditions (before 17 June 2022)

  • Pay Monthly Tariff terms and conditions (29 March 2011)

  • Pay Monthly Tariff terms and conditions (14 June 2017)

  • Pay Monthly Tariff terms and conditions (15 June - 17 October 2017)

  • Pay Monthly Tariff terms and conditions (27 October 2017 - 1 October 2018)

  • Pay Monthly Tariff terms and conditions (1st August 2019)

  • Pay Monthly Tariff terms and conditions (14 October 2019 to 23 March 2020)

  • Pay Monthly Tariff terms and conditions (24 March 2020 - 8 October 2020)

  • Pay Monthly Tariff terms and conditions (9 October 2020 - 25 March 2021)

  • Pay Monthly Tariff terms and conditions (25 March 2021 - 2 August 2021)

  • Pay Monthly Tariff terms and conditions (2 August 2021 - 10 August 2021)

  • Pay Monthly Tariff terms and conditions (10 August 2021 - 17 June 2022)

  • Pay Monthly Tariff terms and conditions (17 June 2022 - 14 November 2022)

  • Pay Monthly Tariff terms and conditions (14 November 2022 - 8 March 2023)

  • Pay Monthly Tariff terms and conditions (8 March 2023 - 3 April 2023)

  • Pay Monthly Tariff terms and conditions (3 April 2023 - 31 January 2024)

  • Pay Monthly Tariff terms and conditions (9 January 2025)

  • Pay Monthly The Extra Minutes Bolt On terms and conditions (before 17 June 2022)

  • Pay Monthly The Extra Texts Bolt On terms and conditions (before 17 June 2022)

  • Previous Consumer and Business Customer Pay Monthly terms and conditions (October 2010)

  • Previous Pay Monthly airtime agreement (April 2011)

  • Previous Pay Monthly mobile agreement (April 2011-April 2013)

  • Previous Pay Monthly mobile agreement (May 2013-August 2013)

  • Previous Pay Monthly mobile agreement (August 2013 - January 2014)

  • Previous Pay Monthly mobile agreement (January 2014 - July 2014)

  • Previous Pay Monthly mobile agreement (July 2014 - November 2014)

  • Previous Pay Monthly mobile agreement ( November 2014 - November 2015)

  • Previous Pay Monthly mobile agreement (November 2015 - March 2017)

  • Previous Pay Monthly mobile agreement (14 June 2017)

  • Previous Pay Monthly mobile agreement (1 October 2018)

  • Previous Pay Monthly mobile agreement (1 August 2019)

  • Previous Pay Monthly mobile agreement (11 August 2020)

  • Previous Pay Monthly mobile agreement (25 March 2021)

  • Previous Pay Monthly mobile agreement (18 October 2021)

  • Previous Pay Monthly mobile agreement (13 December 2021)

  • Previous Pay Monthly Mobile agreement (17 June 2022)

  • Previous Pay Monthly Mobile agreement (3 April 2023)

  • Previous Pay Monthly Mobile agreement (9 January 2025)

  • 4G 90 Day Happiness Guarantee (now closed to new customers)

  • Samsung Watch Airtime Plan Terms (before 17 June 2022)

  • Samsung Watch Airtime Plan Terms (before 9 January 2025)

  • Sim Only Upgrade to Refresh After 3 Months terms and conditions (17 June 2022)

  • Speed to Refresh (until 7 May 2014)

  • Unlimited Tariff terms (until 30 September 2020)

  • Unlimited Tariff terms (until 17 June 2022)

  • Volt terms for O2 customers (to 12 April 2022)

  • Volt terms for O2 customers (to 17 June 2022)

  • Volt terms for O2 customers (to 10 November 2022)

  • Volt terms for O2 customers (to 26 July 2024)

  • Watch Airtime Plan Terms (9 January 2025)

O2 Refresh

  • O2 Refresh - Device Plan CCA terms and conditions (to 13 June 2014)

  • O2 Refresh - Device Plan CCS terms and conditions (to 4 Nov 15)

  • O2 Refresh - Phone Plan and terms and conditions (to 7 May 2014)

  • O2 Refresh Device Plan Credit Agreement (CCA) terms and conditions (to 16 December 2021)

  • Fixed Sum Loan Agreement & O2 Equipment Only Agreement terms and conditions (to 16 December 2021)

O2 More

  • O2 More terms and conditions (to 24 Mar 2015)

O2 Recycle

  • O2 Recycle terms and conditions (to 23 April 2020)

  • O2 Recycle terms and conditions (to 20 October 2020)

  • O2 Recycle terms and conditions (to 6 September 2021)

  • O2 Recycle terms and conditions (to 30 May 2022)

  • O2 Recycle terms and conditions (to 11 August 2022)

  • O2 Recycle terms and conditions (to 24 January 2023)

  • O2 Recycle terms and conditions (to 23 March 2023)

Fair Usage Policy

  • O2 Pay Monthly and Pay As You Go Consumer fair usage policy (to 2nd August 2021)

  • O2 Pay Monthly and Pay As You Go Consumer Fair Usage Policy (to January 2025)

  • Roaming Fair Usage terms and conditions (to January 2025)

O2 Lease

  • O2 Lease for Business

  • O2 Lease for Pay Monthly - pre 29th June 2012

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In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

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