Help & Support

Like New

Like New

A great range of phones, for less. That’s what you get with Like New.

We put every second-hand phone through our five point check and sort them into our grading system - Perfect, Almost Perfect and Perfectly Fine.

They’ve all been security wiped and if you change your mind, you’ll get 14 days to return it just like a new phone.

Perfect

Perfect phones look like they’ve hardly spent any time out of the box.

  • They’re like brand new phones
  • They won’t have blemishes of any shape or size
  • They run the latest operating system
  • All data has been security wiped
  • And you’ll get a 12 month warranty

They’re available online and over the phone.

Like New Phones: Perfect

Almost Perfect

Almost Perfect phones are nearly new, so are a little older but still in great shape.

  • They may have a bit of wear and tear
  • No scratches on the screen
  • No more than five blemishes
  • No chips bigger than 2mm
  • They run the latest operating system
  • All data has been security wiped
  • And you’ll get a 12 month warranty

They’re available online and over the phone.

Like New Phones: Almost Perfect

Perfectly Fine

Perfectly Fine phones have been a bit more loved, but are still working well.

  • There’s no cracks on the screen
  • They might have superficial scratches on the back, sides and screen
  • There will be no more than five deep scratches or chips up to 2mm in length
  • All data has been security wiped
  • And you'll get a 12 month warranty

They’re available over the phone for existing customers. Give us a call on 202 from an O2 mobile, or 0344 8090202 from a landline which is charged at the standard UK rate

Like New Phones : Perfectly Fine

Packaging and user guides

Like New phones are delivered in an O2 branded box. They don't come with the original packaging, a charger, headset, sim pin or user guide. If you need a user guide, you can find it on the manufacturer's website.

Take a look at out Like New phones terms and conditions.

O2 Like New

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