You can select which bill to view:

• Your latest bill

• Recent bills

• Older bills: Bills more than six months old are available for download as printable PDF files.

• The current billing period: You’ll see a preview of any extra charges that will appear on your next bill.

Lets you know if we’re waiting for payment, if payment has been received or if it’s overdue.

If you pay by Direct Debit, you’ll see the date that your payment will be taken. If you pay by card, you’ll see an option to make a payment.

Learn more about how to pay.

The bill summary area shows the total for the selected billing period and the date that payment’s due.

Learn more about your payment date and billing date.

If you have multiple phone numbers on the same account, the account summary area will show the amounts for each phone number.

Select a phone number to see its line breakdown. This view lists the airtime plan, device plan, calls, messages, data, Bolt Ons and Extras for that line.

Airtime plan - this is the cost of your regular monthly allowance of calls, messages and data, as well as the extra benefits included with Plus Plan or Ultimate Plan. Get help with plans and tariffs.

Device plan - if you’re buying your devices through a device plan, this is the monthly cost. Select to see further details of your device plan, like how much you’ve got left to pay. Learn more about device plans.

A summary of any discounts that apply to you bill, like Multisave or student discount. Select to see more details.

Charges for calls, messages or data outside your monthly airtime plan. This could include extra data usage, international calls, roaming abroad or calls to premium numbers. It could also include donations by text or Charge to Mobile purchases. Select a category to see a detailed list of individual charges.

To find out more about data usage and how it is charged, see our guide to Understanding data.

For more on charges outside your monthly plan, or to look up a specific premium number, see Charges on your bill.

To see our rates for calls and messages to premium or international numbers, check our Extra charges guide.

Lists charges for any Bolt Ons or Extras that you’ve added to your plan. Bolt Ons can include one-off or recurring charges for additional data or O2 Travel. Extras are subscriptions to services like Disney+ or Amazon Prime. Charges for account services like paper bills or late payment fees are also shown here. Select a charge to see more details.

To find out more about how Bolt Ons and Extras are billed, see Bolt Ons help or Extras help.

Service fees are listed in our Extra charges guide.

You can download your bill as a printable PDF file.

Or, choose how you want to receive your bill. Costs for paper billing are listed in our extra charges guide.

If you need a VAT bill, please contact us to request one.

Setting a monthly Spend Cap lets you keep track of your out-of-bundle usage and can help limit your spending. If you’ve already set a Spend Cap, you’ll see it here, along with a summary of how it’s been applied.

Signing in to My O2 is the quickest way to view your latest bill.

Your My O2 homepage is the best way to keep an eye on your usage. You can see what you’ve been charged for, when to pay and how to pay.

You can access My O2 through the O2 website, download the My O2 app for free, or text MYO2APP to 202. Learn more about My O2.

If you're a Pay Monthly customer, you can pay by Direct Debit or by card. Read more about How to pay.

If you’re you don’t think you’ll be able to pay you bill on time, we’;re here to support you. Find out more about Payment support.

We don’t send paper bills unless you’ve specifically requested one.

You can request a paper copy of your bill by contacting us. It costs £2 for a summary bill and £2.50 for an itemised bill.

Or, you can choose to receive a paper bill each month. Go to My O2 and view your bill to see the options. Costs for paper billing are listed in our extra charges guide.

You’ll now get a single bill from O2, where your airtime plan and device plan charges are shown together as one monthly cost.

You’ll be able to see your bill total, your issue date and payment due date. You’ll also still be able to download your bill from the ‘Latest bill’ page.

If you have multiple phone numbers on your account, you can view individual charges for each line.

You can see your total bill broken down by:

• Airtime plan – the cost of your monthly data, minutes and texts.

• Device plan – the cost of your phone or tablet, if you’re buying it on a device plan.

• Monthly extras – any additional spend outside of your tariff or device costs. Take a look at our other numbers and charges page.

These three payments are combined into a single bill total and will come out of your account on the same day.

Your official billing date is usually the date you joined us, and it will be the same every month.

If you joined us on the 29th, 30th or 31st of the month, your official billing date will be the 1st of the following month. Your first bill will be pro rata, which means that we’ll charge you for one full month’s airtime in advance, as well as any airtime you use in those first few days before your billing cycle starts.

If you’ve upgraded your device, your billing date will stay the same. Your next bill will be pro rata and might include a charge from your old tariff or airtime charges.

To change your billing date, take a look at our payment date and billing date page.

You’ll get your first bill within four days of joining O2, and you’ll be charged 14 days after you receive it.

If your first bill looks higher than expected, don't worry. It's because it covers one full month’s airtime in advance, as well as any airtime you use in those first few days before your billing cycle starts.

You’ll get your final bill 14 days after you’re disconnected.

If your Direct Debit’s still active, we’ll take the money from your account as normal. If you've cancelled your Direct Debit then you’ll need to call us to pay your final bill.

You can check your final bill by signing in to My O2 via our website, but not in the My O2 app, as it’ll stop working once you’re disconnected.

Your final bill might be higher than your previous bills as it includes:

• the final cost of your airtime

• any outstanding charges

• any cancellation fees.

Sometimes your final bill can be produced in credit. If this happens, take a look at our final bill refund page for more information.

Some Bolt Ons are “one-off” so will not repeat automatically, or may carry over for one month only.

Recurring or Monthly Bolt Ons and Extras will continue each month until you cancel them.

Learn more about managing Bolt Ons or Extras.

If you need a proof of purchase, sign into My O2 and head to 'Device details' or 'Device plan', where you’ll see an option to download a proof of purchase for each device.

You can also download and print a paper copy of your bill from My O2. Or, contact us and one of our friendly experts will be able to help.

You can change your address by signing into My O2 and heading to “Manage details”.

Learn more about How to change your personal details.

If you don’t recognise a charge, try looking it up on our charges on your bill help page.

If you still have a query, contact us.

Each April, your monthly airtime plan cost will increase by £2.50 for voice plans and 75p for data-only and smartwatch plans.

If you have a device plan, its monthly payments aren't subject to inflation and will remain the same throughout your term.

Learn more about prices.