Prices | O2
Pricing
Keep up to date with any price changes
- Why are the prices changing?
This is a contractual term we must apply consistently in line with Ofcom's guidance. We also face increased costs associated with running our network and supporting our customers. These include rising energy costs plus the investment required to support the growing demand on our network. Customer demand for data has almost doubled in the last three years, so we're investing to increase network capacity.
Price change calculator - if your plan started from 25th March 2021
You'll find the RPI adjustments on your April 2023 bill. Or you can work it out any time with this handy calculator. You’ll also be able to find your current plan on any statement issued between April 2022 and March 2023.
1. Select which tariff you are on
Choose from the two options below.
Enter the current monthly price
As an O2 Refresh customer, only the price of your Airtime Plan is affected by RPI, not your monthly Device Plan repayment. You'll find the old price of your Airtime Plan on any bill or statement with a date before 1 April 2023. Either log on to My O2 or check your paper bill, if you get one. Just make sure the price you include doesn't include any Bolt Ons.
You'll find the current price of your mobile tariff on any bill or statement with a date before 1 April 2023. Either log on to My O2 or check your paper bill, if you get one. Just make sure the price you include doesn't include any Bolt Ons.
3. After 1 April 2023 your monthly tariff will be
Price change calculator - if your plan started before 25th March 2021
You'll find the RPI adjustments on your April 2023 bill. Or you can work it out any time with this handy calculator. You’ll also be able to find your current plan on any statement issued between April 2022 and March 2023.
1. Select which tariff you are on
Choose from the two options below.
Enter the current monthly price
As an O2 Refresh customer, only the price of your Airtime Plan is affected by RPI, not your monthly Device Plan repayment. You'll find the old price of your Airtime Plan on any bill or statement with a date before 1 April 2023. Either log on to My O2 or check your paper bill, if you get one. Just make sure the price you include doesn't include any Bolt Ons.
You'll find the current price of your mobile tariff on any bill or statement with a date before 1 April 2023. Either log on to My O2 or check your paper bill, if you get one. Just make sure the price you include doesn't include any Bolt Ons.
3. After 1 April 2023 your monthly tariff will be
Representative examples of how tariffs could change from April 2023
- Consumer Airtime / Sim Only / Standard tariffs
Here's an example of what a new bill might look like:
If your plan started prior to 25th March 2021
Current rental/airtime price New rate from April 2023 £10.00 £11.34 £18.00 £20.41 £30.00 £34.02 If your plan started on or after 25th March 2021
Current rental/airtime price New rate from April 2023 £10.00 £11.73 £18.00 £21.11 £30.00 £35.19
What you need to know about RPI
- RPI and your O2 contract
If you signed up before 25 March 2021
Our terms and conditions state (and our advertising would have made clear) that your monthly subscription charge would be adjusted by the RPI rate published each February and that the adjustment would appear on your April bill. This year’s RPI was published on 15 February 2023 and was 13.4%.
If you signed up on or after 25 March 2021
All Pay Monthly and sim only tariffs purchased after 25 March 2021 will be increased by the RPI rate of inflation announced in February, plus 3.9%. If RPI is negative, we’ll only apply the 3.9%. You’ll see this increase on your April 2023 bill onwards.
If you've got an O2 Refresh tariff
If you're on an O2 Refresh tariff your Airtime Plan is subject to RPI plus 3.9%, but your Device Plan is not. That's because your device is on a credit agreement, and not part of your monthly airtime subscription charge.
***For example, if you're on a £22 O2 Refresh Airtime Plan, the increase of 13.4% plus 3.9% (17.3%) would have resulted in a new monthly Airtime Plan cost of £25.80.***
Everybody else on Pay Monthly
***If you're on a sim only tariff, or one of our non-O2 Refresh Pay Monthly tariffs, RPI is applied to your monthly subscription charge (your tariff amount). For example, if you're on a £27 per month tariff, the increase of 13.4% plus 3.9% (17.3%) would have resulted in a new monthly subscription charge of £31.67.***- Checking your bill
RPI adjustments appear in your April bill. To make sure that everything is as it should be, sign in to My O2 to review your account information.