Help and support
If you are looking for Pay As You Go or Pay Monthly, you’ll find all the information you need below. Please choose which type of plan you have or are looking to purchase.
Bolt Ons are products which can be added to your regular monthly plan, whenever you need them. For For example, if you’re running low on data, you can top up with a Data Bolt On. There’s also an International Bolt On for calling abroad, and a range of Travel Bolt Ons if you're going away yourself.
If you're already with O2, you can manage your Bolt Ons in My O2. Otherwise you can add them once you've joined us. If you have a Spend Cap, the price of these Bolt Ons will not be included within your Spend Cap.
If you’re on Pay As You Go, check out our Pay As You Go Bolt Ons.
Data Bolt Ons let you stay online when you’ve run out of monthly data.
A one-off payment gets you a set amount of data to use within the UK and Europe Zone. If you add a Bolt On, it will start today and will remain valid for over 30 days. To choose a Data Bolt On, sign into My O2.
Want to learn more about data? Check out our help page Understanding data.
100MB | £5.50 |
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500MB | £8.50 |
1GB | £12.50 |
2GB | £15.50 |
4GB | £18.99 |
8GB | £24.99 |
12GB | £32.50 |
Calling or texting any other country (even within our Europe Zone) from the UK is classed as an international call or text. Normally, these calls and texts are charged at standard international rates.
You can save money on international calling by adding our International Bolt On. For £3.00 a month, the International Bolt On gives you discounted rates on calls and texts to international mobile and landline numbers.
You can add the International Bolt On to your monthly plan in My O2, or by texting INTBOLTON to 23336.
Learn more about calling abroad from the UK.
When you’re roaming in our Europe Zone, you’re free to use your phone just like you would in the UK, subject to a roaming limit.
Some plans include the O2 Travel Inclusive Zone Bolt On, or O2 Travel Inclusive Zone Ultimate Bolt On which cover roaming in certain other countries. Head to My O2 to check what’s included in your tariff.
While you’re travelling, we’ll send you a series of messages to make you aware of your roaming options. Or you can check the options for your destination.
Learn more about using your phone abroad.
Outside our Europe Zone, the O2 Travel Bolt On provides unlimited roaming in Zones 1 and 2 (75 destinations) for a £7 daily charge. You’ll only be charged on days you use the Bolt On. To opt into the O2 Travel Bolt On, just head to My O2 and browse Bolt Ons, or we’ll send you a link when you land.
Albania, Anguilla, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Bermuda, Botswana, Brazil, British Virgin Islands, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Greenland, Grenada, Guatemala, Guinea, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Madagascar, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Pakistan, Panama, Paraguay, Peru, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Thailand, Trinidad and Tobago, Turkey, Turks & Caicos, Ukraine, United Arab Emirates, Uruguay, USA, Venezuela, Yemen, Zambia
Outside our Europe Zone, if you’re not covered by your plan or don’t have an O2 Travel Bolt On, you’ll be charged our standard roaming rates for calls and texts. To use data, you’ll need to add a Data Roaming Bolt On.
A Data Roaming Bolt On gets you a fixed data allowance for a one-off payment, rather than being charged per day. Data Roaming Bolt Ons remain valid for at least 30 days from the date of purchase. A range of Data Roaming Bolt Ons are available for each travel zone, so check which Bolt Ons cover your destination.
To buy a Data Roaming Bolt On, just head to My O2 and browse Bolt Ons, or we’ll send you a link when you land.
Zone | 100MB | 500MB | 1GB |
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Zone 1 | £9 | £18 | £26 |
Zone 2 | £18 | £26 | £45 |
Zone 3 | £26 | £45 | £65 |
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus*, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Barthelemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.
* Not including Northern Cyprus
Argentina, Australia, Botswana, Canada, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Greenland, Guatemala, Guinea, Guyana, Honduras, Madagascar, Mexico, Myanmar, New Zealand, Nicaragua, Panama, Paraguay, Peru, Rwanda, United States of America, Uruguay, Venezuela, Yemen.
Albania, Anguilla, Aruba, Bahamas, Bangladesh, Barbados, Belarus, Bermuda, Brazil, British Virgin Islands, Cape Verde, Cayman Islands, China, Dominica, Dominican Republic, Egypt, Ghana, Grenada, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Malaysia, Moldova, Montenegro, Montserrat, Netherlands Antilles, Nigeria, Pakistan, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Thailand, Trinidad and Tobago, Turkey, Turks & Caicos, Ukraine, United Arab Emirates, Zambia.
Abkhazia, Afghanistan, Algeria, American Samoa, Andorra, Angola, Antigua and Barbuda, Armenia, Ascension Islands, Azerbaijan, Bahrain, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Comoros, Congo, Cook Islands, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Guam, Guinea-Bissau, Haiti, Inmarsat, Iran, Iraq, Jordan, Kazakhstan, Kiribati, Kosovo, Kuwait, Kyrgyz Republic, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Macedonia, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte, Micronesia, Mongolia, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Niger, Niue, Norfolk Island, North Cyprus, North Korea, Northern Mariana Islands, Oman, Palau, Palestine, Papua New Guinea, Philippines, Puerto Rico, Russia, Saint Pierre and Miquelon, Saint Martin, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Korea, South Sudan, St Helena, Sudan, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, US Virgin islands, Uzbekistan, Vanuatu, Vietnam, Wallis & Futuna, Zimbabwe.
Our MMS Bolt On can save you money when you’re sending images or videos by MMS. For £5.11 a month, you get 50 pictures or videos.
To add the MMS Bolt On, just head to My O2 and browse Bolt Ons.
If you're deaf, hard of hearing or speech impaired, you can use the Next Generation Text Service (NGTS) to make calls.
Get the Relay UK Bolt On for discounts on NGTS calls. Just head to My O2 and browse the Bolt Ons.
Learn more about Relay UK and our other accessibility services.
Last updated: 29/04/2025
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