How sharer plans work
Sharer plans are Pay Monthly tariffs that allow the data allowance from one device to be shared with another. For example, if you have two O2 Pay Monthly mobiles in your family, and one is on an eligible O2 Refresh tariff, the data can be shared with the second phone. You just need to switch it to a sharer plan tariff once it's out of contract.
Your lead device can share its data allowance with up to nine others devices, either mobiles, tablets or sims. Extra devices can be added to your sharer plan at any time. And you can have more than one lead device too.
All mobiles or tablets using a shared data allowance need to be on one of our Pay Monthly contracts - sharer plans are not available for Pay As You Go or Business devices.
You can track how much of your data allowance each device is using in My O2.
Sharer plan devices can only be bought in an O2 store or by calling 0330 8800 908.
If you already have two or more devices on O2, log into My O2 to see if you can switch to a sharer plan.
Any O2 Refresh airtime tariff with 1GB-19GB data, is eligible for a sharer plan. Some older tariffs with 20GB or more are also eligible, but only if bought before 22 March 2017. Certain tariffs may only be eligible for a limited amount of time or be withdrawn altogether. Check this page regularly to keep up to date with eligible tariffs.
To set up sharer plans, you'll need a mobile or tablet on an eligible O2 Refresh tariff.
To buy a phone or tablets on sharer plans,call us on 0330 8800 908 or visit your nearest O2 store.
Want to switch out a sharer plan and get your own data allowance? Sign in to My O2, choose the device you want to change and then select to change the tariff. You'll then be able to see all the tariffs you can switch to.
Sim only tariffs on sharer plans
If you'd like a sharer plan, you will need a phone or a tablet with an O2 Refresh tariff to be your lead device. However, if you buy a new device on O2 Refresh, you may be able to make this your lead device and switch your existing sim to a sharer plan. Speak to us in store or over the phone to find out more.
Managing your data
Use My O2 to see how much data you've got - you can also see how much data each device has used.
If you're running low on data, you can add a Bolt On, which gives you a temporary increase in data for the month. Or you might want to upgrade your tariff. Go to My O2 to check out your options.
We'll send you a text when you’ve used 80% of your allowance for that month and another if there’s none left. There will also be a notification in My O2, where you’ll be able to top up more data.
Setting up your sharer plans
Before you are able to share a data allowance across your devices, we'll need to activate sharing. If this wasn't done in store when you bought your device or sim, you can activate it in My O2.
Once logged in you'll see a list of your Pay Monthly account(s), with a link to set up your shared data. Click this and the lead device will be shown its data allowance followed by a list of phones and tablets that you can share the allowance with.
Tick the boxes for devices you wish to share with and - if you want - change the names so you can easily spot which device is which. Then click the 'Start sharing data' button and you're done.
You'll see a message confirming that we're processing the request - it normally takes around 10-15 minutes to activate, but sometimes could take up to 24 hours.
Thank you for sending your feedback.
We're just checking to see if there's an available agent.