Help and support
O2 Insurance | Help & Support | O2
With insurance from O2 Insure, you're covered against accidental loss, theft and damage to your phone.
How to get O2 Insure
You can sign up at any point within 28 days of buying an O2 mobile, including upgrades, as long as you're over 18.
The cost of your policy will depend on your handset – visit our mobile insurance page for a detailed breakdown of our policies and prices.
- Pay Monthly customers can buy O2 Insure in-store or over the phone
How to submit a claim
Just call O2 customer services to submit a claim. You might be asked to fill out a claim form. Unlike some other policies we send you a replacement phone, so you can be back on track quickly.
If you'd like to cancel your insurance, please contact us.