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Everything you need to manage your O2 account – anywhere, anytime.

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Device help

• Lost or stolen device
• IMEI explained
• Help with Apple Watch
• Unlocking an O2 mobile to use on a different network
• Spacetalk Adventurer Kids Smartwatch

Sim help

• Activating your sim
• How to keep your mobile number
• How to disconnect your non-O2 number
• Help with esim

More help

• Collection and delivery
• Returns and repairs
• Returning your device
• Device repairs
• Missed call or abandoned call alerts

Other topics

• Account and billing
• Network coverage and international
• Safety and security
• Pay Monthly
• Pay As You Go

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My O2

Track your usage, check your bills, upgrade and more.

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O2 Community

Get help and chat to other customers in the O2 Community.

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