You have been successfully logged out
Why join O2?
If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here. Find out more
You still have items in your basket. Order by midnight for free next working day delivery.
Help and support
Everything you need to manage your O2 account – anywhere, anytime.
Log in to My O2
Everything you need to know about our offers.
Find out more
Everything you need to know about using your mobile phone abroad
Find out when you'll get your new phone, when to expect your bill and what to do if you change your mind.
Everything you need to know about your O2 Refresh upgrade.
Find our more
Find out how to upgrade with O2 Switch Up.
O2 Refresh splits your bill into two parts, a Device Plan and an Airtime Plan.
Find out more about Multisave, our O2 Family and Family Plan.
Find out more about O2 Open, our employee perks scheme.
Find out when you can upgrade your device, and what you need to do.
Waiting for an order? You can track it online through My O2.
Are you or your partner in the Armed Forces? Read about our account suspension scheme.
Everything you need to know about calling abroad from the UK
Take a look at our useful self-help guide.
Go to help
Track your usage, check your bills, upgrade and more.
Go to My O2
Get help and chat to other customers in the O2 Community.
Find the best way to get in touch.