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Help and support

Visit My O2

Everything you need to manage your O2 account -anywhere, anytime.

Offers explained

Everything you need to know about our offers.

Using your phone abroad

Everything you need to know about using your phone abroad.

After you upgrade

Find out when you'll get your new phone, when to expect your bill and what to do if you change your mind.

After you upgrade to O2 Refresh

Everything you need to know about your O2 Refresh upgrade.

Upgrading with O2 Switch Up

Find out how to upgrade with O2 Switch Up.

O2 Refresh explained

O2 Refresh splits your bill into two parts, a Device plan and an Airtime Plan.

Multisave

Find out more about Multisave, our O2 Family and Family Plan.

O2 Open

Find out more about O2 Open, our employee perks scheme.

Upgrading your device

Find out when you can upgrade your device, and what you need to do.

How to track your order

Waiting for an order? You can track it online through My O2.

MOD Personnel

Are you or your partner in the Armed Forces? Read about our account suspension scheme.

Calling abroad from the UK

Everything you need to know about calling abroad from the UK.



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My O2

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