Our set-up assistant is here to make sure you’ve got everything you need for O2 4G - and to help you with any bits you're missing.
Skip this step if you've already checked your coverage.
You can check more than one postcode or town so why not check both work and home?
We just need to check that you are an O2 customer and that your phone will work on 4G.
And we'll tell you whether it will work on the 4G network.
A phone that works on 4G
4G phones are more advanced than 2G or 3G phones. This allows them to link up with the 4G network.
A 4G sim
Our newest sim cards give you the fastest connection to 4G. We'll check yours and if you haven't already got one, you can get a replacement for free.
A 4G ready tariff
Our 4G ready tariffs give you access to our 4G network when you've got coverage.
The latest software on your phone
Not having the latest software could mean that 4G won't work on your phone. But don't worry, updating your software is free and easy to do.
If you phone doesn’t prompt you or automatically begin and update when a new version of software is available it can be done manually and this Guru video shows you how.
If you've already got a 4G ready phone but don't have the latest software, a 4G sim or a 4G ready tariff, we'll help you get sorted.
Download our Priority Moments app and take advantage of fantastic offers available exclusively to O2 Customers.
Recycle your old mobile phone or other gadgets online with O2 and make some money. We'll send you a cheque or pay cash into a bank account.
O2 Gurus are here to help for free: online, in our shops and on the phone.