Best Mobile Phone & Gadget Insurance | Low Cost Full Coverage | O2
We've got you covered
- Does O2 offer mobile phone insurance?
Yes, we do. Our insurance cover is called O2 Insure, and we have plenty of different insurance policy options for everyone. You can take a look at what insurance we offer right here.
- How do I purchase O2 mobile phone insurance?
You can add phone insurance once you’ve chosen your tariff before you complete your order. Or ask in-store, or contact us.
- What you need to know
We cover mobile phones and connected devices sold by O2. O2 insure is only available to customers who are UK resident and over 18.
- How do I submit an insurance claim with O2?
Call O2 customer services on 202 free from your O2 mobile, or 03448090202 (UK Standard Rate). You may be asked to fill out a claim form.
- How do I cancel O2 phone insurance?
Unless the policy is free, you can cancel it within 14 days of receiving your policy documents, and you won’t be charged as long as you haven’t claimed. After this period, you can cancel the policy by giving 30 days’ notice. You may have to pay a premium for the time you were covered by the insurance. Please refer to the full terms, conditions and exclusions of your O2 insurance policy.
- Access your T's and C's
O2 Insure current policy wordings
Insurance Product Information Documents (IPID)
Information about our insurance services
- Our insurers
O2 insure is underwritten by Telefónica Insurance UK Branch, 120 New Cavendish Street, London, W1W 6XX, registered in UK No.FC029774, whose main business is general insurance. Telefónica Insurance UK Branch is authorised and regulated by Dirección General de Seguros y Fondos de Pensiones in Spain and regulated by the Financial Conduct Authority for the conduct of UK business and limited regulation by the Prudential Regulation Authority.