Phone Insurance | Insure Your Mobile For Damage Cover | O2
We've got you covered
- How do I buy O2 Insure?
Check out our insurance policies and prices to find the package that’s right for you. You can add insurance once you’ve chosen your tariff, before you complete your order. Or simply ask in store, or call us.
- How do I cancel O2 Insure?
Your rights: Unless the policy is free, you can cancel it within 14 days of receiving your policy documents and you won’t be charged as long as you haven’t claimed. After this period you can cancel the policy giving 30 days’ notice. You may have to pay a premium for the time you were covered by the insurance. Please refer to the full terms, conditions and exclusions of your O2 insurance policy.
- What you need to know
- Once you buy or upgrade to a new mobile, you've got 28 days to get O2 insurance
- You have to be with O2 and over 18 to get one of our insurance policies
- How to submit a claim
Just call O2 customer services on 202 free from your O2 mobile or 03448090202 (uk standard rate). You may be asked to fill out a claim form.
- Access your T's and C's
O2 Insure current policy wordings
Insurance Product Information Documents (IPID)
Information about our insurance services
- Our insurers
O2 Insure is underwritten by Telefónica Insurance UK Branch, 260 Bath Road, Slough, Berkshire, SL1 4DX, registered in UK No.FC029774, whose main business is general insurance. Telefónica Insurance UK Branch is authorised by Dirección General de Seguros y Fondos de Pensiones in Spain and regulated by the Financial Conduct Authority for the conduct of UK business.