We safely keep your account data in the My O2 app so you can easily access everything you need to manage your account.
If you want to delete your account data from the My O2 app, you can sign in to My O2 on your mobile device and edit your security and privacy settings.
If you no longer have access to the My O2 app, we can remove your account and data for you. You can request this by email or post.
Email: datarightsteam@o2.com
Post: Telefonica UK Limited, Correspondence Department, PO BOX 694, Winchester, SO23 5AP
Details of the data we collect and process and retainment of data information can be found in our Privacy Policy. You can also find out more on the Your data help page.
The My O2 app is listed on the iOS App Store and Google Play store under the developer name of Telefonica UK Limited.
Last updated: 07/02/2025
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