Tablet insurance
Let our tablet insurance help keep you protected
Tablet insurance that gets you back up and running. Fast.
Catching up on your favourite shows. Keeping in touch with loved ones. Doing jobs or even running a business. There's a lot you might use a tablet or iPad for. So, if it's broken or stolen, you'll want it sorted fast. That's where O2 Insure tablet insurance can help.
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Flexible cover options
From accidental damage cover to something more comprehensive, we offer a choice of cover to suit your needs and budget.
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All over the world
Lost your iPad on holiday? Had a tablet stolen on a business trip? No worries – we cover our policyholders wherever they are. But we can only deliver to a UK registered address.
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Phone-free claims
Need to make a claim? There’s no need to call up – if you’d prefer, you can log in and use our online claims portal if you need us via the MyO2 app.
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Damage Cover
Spilling your drink on your tablet. Or smashing your screen on the floor. Our Damage Cover policy is for life’s little accidents.
If you want to cover your tablet against accidental damage, and you don’t have suitable cover under another policy, this is the policy for you.
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Full Cover
Dropping your tablet. Leaving it on the train. Finding it missing from your bag.
Consider our Full Cover policy if you want to help protect yourself against theft, loss and accidental damage – and aren’t covered by another policy (e.g., home insurance).
Our levels of cover – at-a-glance
| Damage Cover | Full Cover | |
|---|---|---|
| Accidental damage (device) | Yes | Yes |
| Accidental damage (accessories)** | Yes | Yes |
| Loss (device) | No | Yes |
| Loss (accessories)** | No | Yes |
| Theft (device) | No | Yes |
| Theft (accessories)** | No | Yes |
| Next-day exchange option* | Yes | Yes |
| Next-day replacement option* | Yes | Yes |
| Worldwide Cover | Yes | Yes |
| Cost | From £3/month | From £6/month |
| Excess**** | From £40 | From £40 |
*Next-day exchange or replacement applies to valid claims made before 7pm on a weekday. Excludes Sundays and public holidays. Not available in Northern Ireland or selected postcodes in Scotland, the Highlands, Guernsey, Isle of Man, or the Scilly Isles.
** accessories must have been a) purchased from O2 and b) damaged/lost/stolen at the same time as your device.
*** The cost of your excess will depend on how much you pay as a monthly premium and if whether it is for damage or loss/theft. For more details, please see ‘What excesses apply to mobile phone and connected device insurance’ below.
How to arrange tablet insurance from O2?
The first step is to explore our different tablet insurance plan options and prices above to make sure it’s right for you. If it is, you can add O2 Insure when you buy your tablet or iPad from us – whether that’s online, in store or over the phone.
Our retail stores can add insurance up to 28 days after your purchase. But this is subject to your tablet being in a satisfactory condition.
What else do I need to know?
You must be a UK resident and over 18 to take out an O2 Insure Policy.
For full details of what you are covered for and any exclusions that may apply please read the terms and conditions of your O2 Insure Policy. Replacement devices may be from refurbished stock that has been tested and is fully functional.
You can cancel within 14 days of receiving your policy documents and you won't be charged as long as you haven't claimed. After this period, you may cancel by giving 30 days’ notice. O2 Insure is underwritten by Telefónica Insurance UK Branch.
O2 Insure tablet insurance FAQs
Tablets are incredibly useful – but can be expensive. They're practical, but fragile. So, it can be worth thinking about getting cover if:
• You don’t want to purchase a replacement tablet if yours is lost, stolen or accidentally damaged.
• You need to get a repaired or replacement tablet quickly if the worst does happen
Good question. The manufacturer's warranty is great protection for your new device if it develops a fault or defect. But this only applies within the manufacturer’s warranty period, which you’ll find on your documentation.
A warranty won't cover accidental damage, loss or theft. That's why you might want to consider options to insure your iPad or tablet
We’ll tell you the monthly cost of your premium at the time of purchase. It, and the excess charge you pay, will be impacted by the replacement cost of your device – if you make a successful claim. Damage Cover starts at £3 a month for tablets, while Full Cover premiums are available from £6 a month.
An excess charge applies when you make a successful claim. The amount of the excess depends on your monthly premium.
O2 Insure - Damage Cover
| Monthly premium | Excess charge |
|---|---|
| £2 | £25 |
| £3 | £30 |
| £4 | £40 |
O2 Insure - Full Cover
| Monthly premium | Excess for damage | Excess for accidental loss or theft |
|---|---|---|
| £4 | £25 | £40 |
| £5 | £30 | £50 |
| £6 | £40 | £60 |
Our help page contains more details about making an insurance claim.
You can add cover when you buy your tablet – whether that’s online, in store or over the phone. Our retail stores can add insurance up to 28 days after your purchase. But this is subject to your tablet being in a satisfactory condition.
O2 Insure current policy wording
Insurance Product Information Documents (IPID)
Information about our insurance services
O2 insure is underwritten by Telefónica Insurance UK Branch, 120 New Cavendish Street, London, W1W 6XX, registered in UK No.FC029774, whose main business is general insurance. Telefónica Insurance UK Branch is authorised and regulated by Dirección General de Seguros y Fondos de Pensiones in Spain and regulated by the Financial Conduct Authority for the conduct of UK business and limited regulation by the Prudential Regulation Authority.
It won’t cost anything to cancel your policy if you do so within 14 days of receiving your policy documents – and as long as you haven’t made a claim. After this time, you need to give 30 days’ notice. It might be that you need to pay a premium for the time you were covered by O2 Insure.
Please refer to the full terms, conditions and exclusions of your O2 Insure policy.
Looking to insure something else?
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Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). O2 Insure must be taken within 28 days of purchasing a device. Terms apply, visit o2.co.uk/terms.