Tablet insurance
Choose fuss-free cover for your tablet
Our tablet insurance gets you back up and running. Fast.
Catching up on your favourite shows. Keeping in touch with friends and family. Getting jobs done or even running a business. If you rely on your iPad or tablet, it can be a real stress if something goes wrong. But having the right tablet insurance can help you get things sorted.
With O2 Insure, that’s what we provide. So, you can relax. We’ll have you back up and running in no time.
Both our Full Cover and Damage Cover options include:
Worldwide cover
Up to £300 for any O2 accessories
Unlimited claims.
You can make a claim using our O2 Insure online claims portal, or by contacting us.
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O2 Insure - Damage Cover
Spilling your drink on your tablet. Or smashing your screen on the floor. Our Damage Cover policy is for life’s little accidents.
If you want to cover your tablet against accidental damage, and you don’t have suitable cover under another policy, this is the policy for you.
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O2 Insure - Full Cover
Dropping your tablet. Leaving it on the train. Finding it missing from your bag.
If you want to cover your tablet against theft, loss and accidental damage, and you don’t have suitable cover under another policy, our Full Cover policy is for you.
How do I purchase O2 tablet insurance?
First, check out our different tablet insurance plan options and prices above – and find the level of cover that's right for you. Once you've decided, you can add O2 Insure as soon as you've chosen your tariff and before you complete your order.
Otherwise, you can ask in one of our stores or give us a call.
It's also possible to add insurance within 28 days after your purchase, but you’ll need to visit one of our stores to confirm the condition of your device.
How do I make a tablet insurance claim?
Need to claim for a damaged, lost or stolen tablet? No worries – it's stressful enough to be without your device, so we want to make it as easy as possible to get things sorted. To do this, we've created an O2 Insure online claims portal. You can use this to make (and track) your claim – no phone calls, no paperwork.
If you'd prefer, you can call us to make your claim by phone. You may be asked to fill out a claim form if you do, however.
What else do I need to know?
We cover mobile phones and connected devices sold by O2. O2 Insure is only available to customers who are UK resident and over 18.
For full details of what you are covered for and any exclusions that may apply please read the terms and conditions of your O2 Insure policy. Replacement devices may be from refurbished stock that has been tested and is fully functional.
You can cancel within 14 days of receiving your policy documents and and you won't be charged as long as you haven't claimed. After this period you may cancel by giving 30 days’ notice. O2 Insure is underwritten by Telefónica Insurance UK Branch.
FAQs
Tablets are incredibly useful, but can be expensive. They're practical, but fragile. Just the idea of losing or damaging one is enough to make you wince – let alone the thought of it being stolen. That's why it can be worth taking out a tablet insurance plan. With the level of cover that's right for you, get peace of mind knowing that you can get a replacement fast if the worst happens.
Low cost, full coverage: that's what O2 Insure can offer you. But what makes our tablet and iPad insurance a great fit for you and your lifestyle?
• A choice of cover: We don't do one-size-fits-all tablet insurance – choose the best policy option for you.
• Next-day replacement: Our fast-fix exchange service means you can get a new tablet in just 24 hours*.
• Worldwide coverage: You'll be protected from loss, theft and damage no matter where in the world you are.
• Online Claims Portal: Need to make a claim? Simply log on and do it all online – no need to give us a call.
*Next-day exchange or replacement applies to valid claims made before 7pm on a weekday. Excludes Sundays and public holidays. Not available in Northern Ireland or selected postcodes in Scotland, the Highlands, Guernsey, Isle of Man, or the Scilly Isles.
It doesn't matter which tablet insurance plan you pick. All O2 Insure policyholders benefit from the following as standard:
• Worldwide coverage
• Up to £300 for any O2 accessories
• Unlimited claims
A manufacturer's warranty is a great bit of protection you get with any new tablet purchase. If your device develops a fault or a defect that isn't your fault, you could be able to claim a replacement direct from the manufacturer.
But your warranty won't cover accidental damage, loss or theft. That's why you might want to consider options to insure your iPad or tablet.
With O2 Insure, you can cover as many tablets as you need – as long as they were sold by O2.
For O2 Insure - Damage Cover and O2 Insure - Full Cover, the replacement cost of your device determines the monthly premium and the excess charge payable if you make a successful claim. We’ll tell you which is the right price when you buy your tablet or speak to an adviser.
An excess charge applies when you make a successful claim. The amount of the excess depends on your monthly premium.
O2 Insure - Damage cover
| Monthly premium | Excess charge |
|---|---|
| £3 | £40 |
| £6 | £60 |
| £9 | £90 |
O2 Insure - Full cover
| Monthly premium | Excess charge |
|---|---|
| £6 | £40 |
| £9 | £60 |
| £12 | £90 |
You can add tablet insurance once you’ve chosen your tariff before you complete your order. Or ask in-store, or contact us.
It's also possible to add insurance within 28 days after your purchase, but you’ll need to visit one of our stores to confirm the condition of your device.
O2 Insure current policy wording
Insurance Product Information Documents (IPID)
Information about our insurance services
O2 insure is underwritten by Telefónica Insurance UK Branch, 120 New Cavendish Street, London, W1W 6XX, registered in UK No.FC029774, whose main business is general insurance. Telefónica Insurance UK Branch is authorised and regulated by Dirección General de Seguros y Fondos de Pensiones in Spain and regulated by the Financial Conduct Authority for the conduct of UK business and limited regulation by the Prudential Regulation Authority.
Unless the policy is free, you can cancel it within 14 days of receiving your policy documents, and you won’t be charged as long as you haven’t claimed. After this period, you can cancel the policy by giving 30 days’ notice. You may have to pay a premium for the time you were covered by the insurance. Please refer to the full terms, conditions and exclusions of your O2 Insure policy.
Looking to insure something else?
Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). O2 Insure must be taken within 28 days of purchasing a device. Terms apply, visit o2.co.uk/terms.