Viewing your bill
My O2 is the quickest and easiest way to view your bill.
If you're a Pay Monthly customer, you'll be automatically registered.
If you're a Pay As You Go customer, you'll need to register using:
- your O2 mobile number
- an email address
- a secure password.
To view your latest bill, use the My O2 app or sign in to My O2. If you'd like to download your bill, you can do this on the My O2 website but not the app.
Once you sign in, you'll see a summary of your bill and payment date on the left hand side. Click on View latest airtime bill to see how your bill is calculated. On this page you can also view, download and print your bills from the last six months. You can also view your bill in the My O2 app, but you won’t be able to download your bill here - make sure you’re on the My O2 website to download your bill.
You can request a paper copy of your bill but it will cost £1 for a summary bill and £1.50 for an itemised bill. If you still want a paper bill, contact us.
If you can't get online, you can see your remaining credit, data, texts and minutes by:
- texting Balance to 21202
- calling 4444 free from your mobile (Pay As You Go)
- dialling *#10# and pressing call (Pay As You Go).
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