Tariffs and Bolt Ons ™

1. O2 Pay & Go customers can upgrade their handset once every 14 days.
2. The £5 for £50 ("5450") upgrade reward is open to existing Pay & Go customers who purchase a new mobile from a range of selected handsets and upgrade onto Pay & Go Talkalot or Pay & Go Original. The 5450 upgrade reward is not available in conjunction with any other upgrade offers including handset discount.
3. The 5450 upgrade reward is £5 free calltime for every £50 topped up either over the last 12 months OR since connection or last upgrade if this is more recent. The upgrade reward is subject to a maximum reward of £50 call time.
4. Customers must register their upgrade within 60 days of upgrading to be eligible for a 5450 upgrade reward. Customers can register their upgrade by calling 5450 from their old handset and old SIM card.
5. The 5450 upgrade reward will be automatically loaded 14 days after registration of the upgrade. The credit is non-transferable and non-refundable. Cash alternatives are not available.
6. If the existing mobile is barred during the upgrade processing period for whatever reason, the upgrade claim will become invalid and no 5450 reward will be given.
7. Calls to 5450 are free of charge for all Pay & Go Original, Pay & Go Talkalot, Pay & Go Wild and Mobile Internet Pay & Go customers but chargeable at the national rate for any other customers.
8. Please note if you are a Free Best Friend customer you will be required to take on a new mobile number and new calling plan when you upgrade. You must keep and use the new SIM card issued with your upgrade handset and must forfeit your old SIM. The old SIM card will be disconnected 28 days after registering your upgrade. To transfer any existing balance and to retain your existing mobile number you must contact Customer Services.
9. If a new SIM card has been provided with the upgrade handset (except for customers in clause 8 above) the new SIM card in the new upgrade handset will be disconnected indefinitely making it unusable. The disconnection will occur immediately at the time of the upgrade claim.
10. If you return your new mobile within 14 days you will not be eligible for the 5450 upgrade reward. Personal features ie numbers, icons, logos and ring tones cannot be transferred to your upgrade mobile.
11. O2 Reserves the right to withdraw or amend this offer at any time.
12. The 5450 upgrade reward is not available in conjunction with any other offer.
13. O2 reserves the right where it considers there to have been any breach of these terms and conditions any fraud, or any abuse of this reward scheme to refuse any application, withhold the calltime credit reward or to seek reimbursement of any calltime awarded. O2 have the right to withdraw or amend this promotion at any time.

1. Available to O2 Pay & Go customers.
2. Eligible customers may change tariffs every 30 days. Existing customers may switch to Favourite Place but please note customers who are currently on the Original or Talkalot tariffs will be moved to our new Talkalot rates if they opt in to Favourite Place. You will not be able to switch back to Original or Talkalot if you do this.
3. To activate or switch to Favourite Place, send a text message with your nominated postcode to 22204 free. E.g. SL14DX. You will receive a text message within 48 hours to confirm that your registration has been accepted and that Favourite Place is now active.
4. Your confirmation text will include reference to your "anniversary date". Your anniversary date is the date each month by which you must have topped up with at least £10 in order to receive your next monthly Favourite Place call allowance. If you do not top-up by this minimum amount you will not receive your Favourite Place allowance until you next top up. This then resets your anniversary date. You will receive a text confirmation.
5. Favourite Place is an O2 Pay & Go tariff. By opting in to Favourite Place you are requesting that you wish to replace any free allowance you currently receive on your existing tariff. Favourite place gives you one of the following options depending on your top up:
   • 500 minutes of free calls to any O2 mobile or UK standard landline from your registered UK postcode each month provided you have topped up £10 in the last 30 days; or
   • 1000 minutes of free calls to any O2 mobile or UK standard landline from your registered UK postcode each month provided you have topped up at least £15 in the last 30 days; or
   • Unlimited free minutes to any O2 mobile or UK standard landline from your registered UK postcode each month provided you have topped up at least £30 in the last 30 days, subject to excessive use policy, see clause 7 below.
6. If you are an existing customer on Favourite Place and only receive 500 minutes for topping up £10 you will need to opt in to get unlimited Favourite Place. To opt in send a text message with your nominated postcode to 22204 free and we will opt you in e.g SL14DX. Please note you will also be moved to the new Talkalot rates as part of this request. Opt in could take up to 48 hours to process.
7. Excessive Use policy: O2's Pay & Go Favourite Place unlimited calls must be used for private, personal and non-commercial purposes only. You may not use your SIM Card:
   • in, or connected to, any other device; or
   • in a way that adversely impacts the service to other O2 customers.
   O2 may monitor your usage and request you to moderate if, acting reasonably, we determine it to constitute abuse of this policy. If O2 reasonably suspects you are not acting in accordance with this policy O2 reserves the right to impose further charges, transfer you to a tariff which does not include unlimited minutes or disconnect your account at any time, having attempted to contact you first.
8. You can cancel your request to change tariffs within 48 hours of opting in to Favourite Place by texting "NO PLACE" to 22204, at no charge. If you opted in by web or through 2425 IVR, you will not be able to cancel your request, but you can opt into another tariff and be transferred on your next anniversary date providing you meet the minimum top-up requirements.
9. The standard call charges for Favourite Place are based on the new O2 Talkalot rates. If you are opting-in from Pay & Go Original or Pay & Go Talkalot you are agreeing to the new Talkalot call charges. Full tariff details can be viewed at o2.co.uk/mobilestariffs.
10. When you have used all your monthly Favourite Place allowance you will receive a text message to notify you that your free allowance has run out and you are now being charged for all calls.
11. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls to premium rate numbers and mobile internet calls.
12. If you have a Bolt On package including an allowance of minutes each month, your Favourite Place allowance will be used first for eligible calls, followed by your Bolt On allowance.
13. Any unused Favourite Place call allowance will not roll over from one month to the next. You will receive a reminder 48 hours before your anniversary date to notify you if you need to top-up.
14. To register for Favourite Place you must register an eligible UK postcode. You can only register one Favourite Place postcode at any one time. If we do not recognise the postcode we will text you asking you to re-enter it.
15. You can change your postcode every 30 days by simply texting the word CHNGPOSTCODE to 22204.
16. All calls originating from within your registered UK postcode will be preceded with a free call announcement confirming this.
17. Favourite Place is subject to network coverage. Service is not fault free and may be impaired by geographic, atmospheric or other conditions or circumstances beyond our control.
18. Any calls made in excess of your allowance or outside your registered UK postcode coverage will be charged at the new Talkalot rate.
19. Postcode areas are approximate. We cannot guarantee coverage in all postcode areas and coverage may be restricted in certain areas. Coverage may not be available for new postcodes.
20. The Favourite Place tariff is not compatible with the 1471 Call Return service. If you are within your registered postcode area and dial 3 to return a 1471 number, this is excluded from your Favourite Place allowance.
21. The Favourite Place tariff is not compatible with the Voicemail 901 Call Return service. If you are within your registered postcode area and dial 5 to return a Voicemail 901 number, this is excluded from your Favourite Place allowance.
22. If you have an O2 Home Bolt On in conjunction with the Favourite Place tariff, the nominated Home postcode will be changed when you nominate your Favourite Place postcode and vice versa as you can only have one nominated postcode active at any time.
23. Talklot 08 terms and conditions also apply from 18th April 2008.

Only available to customers connecting to a Pay & Go SIM before 18th April 2008.

1. Subject to the terms below, new O2 Online customers who join O2 Pay & Go™ Text Anytime, Talk Anytime, Talk Offpeak will be eligible for a free Welcome Allowance. O2 will send a confirmation text once this Welcome Allowance has been activated. You must have topped up a minimum of £10 and be in credit to take advantage of this offer. Your Welcome Allowance must be used within 30 days from the date you receive your confirmation text from O2. O2 reserves the right to amend or withdraw this promotion at any time.
2. Existing customers who transfer from other O2 calling plans are not eligible for this offer unless they upgrade to a 3G O2 handset or an i-mode® handset.
3. New or existing customers purchasing or upgrading to an i-mode handset are entitled to 5MB of free i-mode browsing & downloading.
4. New customers (other than those purchasing an i-mode handset) or existing customers upgrading to a 3G O2 handset (other than a 3G i-mode handset) are entitled to the following Welcome Allowance: 5MB of free O2 Active access which equates to up to 1000 pages (depending on content); one free O2 ringtone; one free game from O2 Games Arcade and one free picture photocard. Standard WAP browsing and download charges apply.
5. In addition new or existing customers purchasing or upgrading to a 3G O2 handset (other than a 3G i-mode handset) will receive two O2 video downloads or streams in addition to items listed above. Use of 3G is subject to 3G coverage.
6. Games, videos and ringtones downloaded from the Revolution area of O2 Active are not included as part of this offer.
7. Welcome Allowances can be used in the UK only.
8. Services that are not provided by O2 are not included in this offer and you will be charged for accessing these services.
9. Ability to use GPRS WAP, i-mode, download ringtones, games, videos and send photocards is handset dependent. No cash alternative is available.
10. Any unused Welcome Allowances will not be available to use after the 30-day period.
11. You must have a minimum of 60 pence on your handset balance in order to make a GPRS connection in the UK.
12. Terms and conditions apply to use of O2 products and services see www.o2.co.uk for full details.
13. Promoter: O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX.

1. Available to all O2 UK Pay & Go customers excluding customers on O2 Online tariffs.
2. Eligible customers may change tariffs every 30 days. To switch to O2 Trio please call 2425 free from your mobile and follow the instructions. You will receive a text message within 48 hours to confirm that your registration has been accepted.
3. Your confirmation text will include reference to your "anniversary date". Your anniversary date is the date each month by which you must have topped up with at least £20 in order to receive your next monthly O2 Trio call allowance.
4. O2 Trio is an O2 Pay & Go tariff.  By opting in to O2 Trio you are requesting that you wish to replace any free allowance you currently receive on your existing tariff with 500 minutes to three chosen O2 mobiles.  You can stop your request to change tariffs within 48 hours of opting in to O2 Trio by texting NO TRIO to 21300, or by calling 2425, at no charge.
5. The standard call charges for O2 Trio are based on O2 Talkalot rates.  If you are opting-in from Pay&Go Original you are agreeing to Talkalot call charges.  Full tariff details can be viewed at o2.co.uk/mobilestariffs
6. O2 Trio gives you 500 anytime minutes to call three nominated O2 UK mobile numbers from the UK every month, provided you have topped-up at least £20 in the previous month.
7. Your 3 selected numbers must be O2 UK mobile numbers.  Video calls are excluded.
8. You can change your 3 chosen O2 Trio numbers once every 30 days by calling 2425 free from your mobile. You can also change your numbers every time you top up your mobile via credit card or voucher. If you top up by E Top-Up you will need to call 2425 to change your numbers 48 hours after your credit has been successfully added to your handset. If you want to keep the same chosen numbers no action is required. 
9. When changing your three chosen O2 Trio numbers you will have to input all three numbers.  For example if you only want to change one, you will have to put the new number followed by the two existing O2 mobile phone numbers which you wish to keep so that the whole list can be updated.  The IVR will confirm which numbers you have chosen.
10. When your O2 Trio allowance runs out you will receive a text message within 4 minutes to notify you that your free allowance has run out and you are now being charged for all calls.
11. If you have a Bolt On package including an allowance of minutes each month, your O2 Trio allowance will be used first for relevant calls, followed by your Bolt On allowance.
12. The O2 Trio call allowance will be replenished every month on your anniversary date provided you have topped-up by at least £20 by this date each month. If you do not top-up by this minimum amount you will not receive your O2 Trio allowance until you next top up. Your anniversary date will then be reset within 24 hours and notified to you via text message
13. O2 reserves the right to remove, vary or amend any element of this offer. If we amend O2 Trio to your disadvantage we will notify you. Notice will be provided by text message. Changes will be effective immediately upon our having notified you.
14. Any unused O2 Trio call allowance will not roll over from one month to the next. You will receive a reminder 48 hours before your anniversary date to notify you if you need to top-up.

15. Customers with the O2 Friends Bolt On are NOT eligible for O2 Trio.  They must opt out of the O2 Friends Bolt On then retry to opt in to O2 Trio

Only available to customers connecting to a Pay & Go SIM before 18th April 2008.

1. Subject to the terms below, new O2 UK customers who join O2 Pay & Go™ Original, Talkalot or Talkalotmore will be eligible for a free Welcome Allowance. O2 will send a confirmation text once this Welcome Allowance has been activated. You must have topped up a minimum of £10 and be in credit to take advantage of this offer. Your Welcome Allowance must be used within 30 days from the date you receive your confirmation text from O2. O2 reserves the right to amend or withdraw this promotion at any time.
2. Existing customers who transfer from other O2 calling plans are not eligible for this offer unless they upgrade to a 3G O2 handset or an i-mode® handset.
3. New or existing customers purchasing or upgrading to an i-mode handset are entitled to 5MB of free i-mode browsing & downloading. 
4. New customers (other than those purchasing an i-mode handset) or existing customers upgrading to a 3G O2 handset (other than a 3G i-mode handset) are entitled to the following Welcome Allowance: 5MB of free O2 Active access which equates to up to 1000 pages (depending on content); one free O2 ringtone; one free game from O2 Games Arcade; one free picture photocard and 5 free picture messages. Standard WAP browsing and download charges apply.
5. In addition new or existing customers purchasing or upgrading to a 3G O2 handset (other than a 3G i-mode handset) will receive two O2 video downloads or streams in addition to items listed above. Use of 3G is subject to 3G coverage.
6. Games, videos and ringtones downloaded from the Revolution area of O2 Active are not included as part of this offer.
7. Welcome Allowances can be used in the UK only.
8. Services that are not provided by O2 are not included in this offer and you will be charged for accessing these services.
9. Ability to use GPRS WAP, i-mode, download ringtones, games, videos and send picture messages and photocards is handset dependent. No cash alternative is available.
10. Any unused Welcome Allowances will not be available to use after the 30-day period.
11. You must have a minimum of 60 pence on your handset balance in order to make a GPRS connection in the UK.
12. Terms and conditions apply to use of O2 products and services see www.o2.co.uk for full details.
13. Promoter: O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX.

1. Available to O2 Pay & Go customers.
2. O2 Unlimited gives you either: Unlimited O2 to O2 Text allowance each month provided you have topped-up between £10 and £14 in the previous month OR; Unlimited O2 to O2 Text allowance and Unlimited O2 to O2 call allowance each month provided you have topped-up over £15 in the previous month. The allowance is for use in the UK only and excludes picture messages, which will be charged at the New Pay & Go Talkalot rates.
3. Excessive Use policy applies: O2 Unlimited provides unlimited texts or unlimited texts and calls (subject to top up requirements) to be used from your mobile phone for private, personal, non-commercial, purposes. You may not use your SIM Card - in, or connected to, any other device; or in a way that adversely impacts the service to other O2 customers. If for any reason O2 reasonably suspects that you are not acting in accordance with this policy, O2 reserves the right to impose further charges, or transfer you to a tariff which does not include unlimited texts or calls, or disconnect your account.
4. If you have a Bolt On which includes a text allowance, your O2 Unlimited free allowance will be used first followed by your Bolt On allowance.
5. Existing customers may switch to the O2 Unlimited free monthly allowance. Please note customers who are currently on the Original or Talkalot tariffs will be moved to the new O2 Unlimited new Talkalot rates if they opt in to O2 Unlimited free allowance. Customers will not be able to switch back to Original or Talkalot if they do this. To switch to O2 Unlimited, send a free text message with the keyword "LINK" to 21300. You will receive a text message within 24 hours to confirm that your current free monthly allowance will be replaced with O2 Unlimted. Text back "STOP LINK" if you want to STOP this tariff switch, otherwise your request will be processed within 48 hours.
6. Customers successfully transferring to O2 Unlimited from a another monthly free allowance will not be activated until their next anniversary date, providing they have met the minimum top-up requirements.
7. By switching to O2 Unlimited customers are agreeing to replace their current free monthly allowance with O2 Unlimited free monthly allowance. Customers can only have one free monthly allowance active at any time.
8. O2 reserves the right to remove, vary or amend any element of the O2 Unlimited terms, If we amend any of these to your disadvantage we will notify you. Notice will be provided by text message. Changes will be effective immediately upon our having notified you.
9. Talklot 08 terms and conditions also apply from 18th Feb 2008.

Online Pay & Go terms & conditions

1. Online Pay & Go Talkalot is based over a 24-hour cycle from midnight to midnight. At 00:00 every day your charge for UK calls to standard UK landlines (starting 01, 02 or 03) and calls to other O2 mobiles (excluding video calls) will revert to 25p for the first three minutes again. Calls initiated before 00:00 which continue beyond this time are charged at the previous day's rate. Pay & Go Talkalot weekend rates apply Friday midnight to Sunday midnight.

2. Unless otherwise stated, call rates include VAT and are quoted by the minute, charged by the second and rounded up to the nearest penny.

3. Calls made in the UK to 0500, 0505, 055, 056, 080 and 082 numbers are charged at 15p/min at all times. 07744, 07755, 0844, 0845 & 0870 numbers are charged at 25p/min at all times. 0871 numbers are charged at 35p/min at all times.

4. The minimum connection charge for calls to UK mobiles and standard UK landlines (starting 01, 02 or 03) is 10p during the first three minutes of calls each day then 5p thereafter. For all other calls the minimum call charge is 10p, excluding premium rate and calls to 07744 and 07755 numbers where a one minute minimum call charge applies. The minimum charge on both GPRS WAP and i-mode sessions is 1p.

5. Depending on your chosen SIM pack, following your first top up, you will automatically be activated to receive either the Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place free monthly allowances (subject to meeting minimum top up requirements and terms stated below). Eligible customers may switch to different free monthly allowances subject to terms stated below.  Only one free monthly allowance may be received each month.

6. The day on which you first receive your monthly allowance will be your 'anniversary date' each month. The anniversary date is the date by which you must have topped up by to receive your free Text Anytime, Talk Anytime, Talk Offpeak or Favouite Place monthly allowances. You will receive a text message reminder 48 hours before your anniversary date to notify you if you need to top-up.

7. If you fail to top up in the month before your anniversary date, you will not receive any free monthly allowances. If this happens and you subsequently top up, your free monthly allowances will start again and your anniversary date will be adjusted to the date of the month of your subsequent top-up.

8. Additional top-up awarded through the 10% Extra Top-Up offer will be included in your monthly top-up calculation. O2 Rewards payments do not contribute towards your monthly top-up calculation.

9. Free monthly allowances of Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place are limited to the levels outlined in your chosen tariff and are valid for up to one month from your anniversary date.

10. Unused free monthly allowances for Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place cannot be carried forward from one month to the next.

11. Free monthly allowances for Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place apply to use in the UK only.

12. Customers can switch to either the Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place free monthly allowance once every 30 days. However, new free monthly allowances will only start from the next anniversary date and only one free monthly allowance will apply at any time.

13. The ability to send picture messages and text messages or to use i-mode services requires a compatible handset.

14. To use your free monthly browsing allowance you must have a GPRS or i-mode® capable handset and your SIM must be GPRS enabled. Browsing free monthly allowances can be used for either GRPS WAP or i-mode in the UK only.

15. You must have a minimum balance of 60 pence in order to initiate a GPRS WAP or i-mode session in the UK.

16. Calls to Customer Service on 08705 678678 or short code 4445 are charged at 25p per call from your O2 mobile. Hours of opening 7am to 10pm Monday to Friday and 8am to 8pm Saturday and Sunday.

17. O2 reserves the right to remove, vary or amend any element of the Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place free monthly allowances. If we amend Text Anytime, Talk Anytime, Talk Offpeak or Favourite Place to your disadvantage we will notify you. Notice will be provided by text message. Changes will be effective immediately upon our having notified you.

18. Standard O2 Pay & Go airtime terms and conditions also apply.

Text Anytime Free Monthly Allowance:

1. Text Anytime gives you either:
   • 300 UK Messaging units and 1MB of UK browsing allowance each month provided you have topped-up between £10 and £14 in the previous month OR;
   • 500 UK Messaging units and 1MB of UK browsing allowance each month provided you have topped-up between £15 and £29 in the previous month OR;
   • Unlimited UK Messaging units and 1MB of UK browsing allowance each month provided you have topped-up £30 or more the previous month.
2. Fair Use policy: O2’s Pay & Go online unlimited text package provides unlimited texts to be used for private non-commercial use only.  Your SIM Card must be used in your Mobile Phone and not in any other device.  O2 may monitor your usage and request you to moderate if, acting reasonably, we determine it to constitute abuse of this policy.  If we are unable to contact you or you fail to change your behaviour following such request, O2 may [impose standard charges, transfer you to a tariff which does not include unlimited texts, or disconnect your account].
3. If you are on text anytime and only receive 1000 texts for topping up £30 then to get unlimited simply send a text message with keyword UNLIMITED to 21300 and we will opt you in.
4. Messaging units can be used in the UK to send texts, picture messages or a combination of both. One UK text uses one Messaging unit; one UK picture message uses three Messaging units.
5. You must have a minimum of three Messaging units left in your Text Anytime Messaging allowance to send a picture message. If you do not have enough Messaging units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to send text messages using the remaining Messaging units.
6. If you have a Bolt On which includes a messaging allowance, your Text Anytime inclusive Messaging allowance will be used first followed by your Bolt On allowance.
7. If you have a Browsing or O2 Web Bolt On, your Text Anytime inclusive browsing allowance will be used first followed by your Bolt On allowance.
8. On your anniversary date, provided you have topped up by at least £10 in the previous month, you will receive 300 UK Messaging units and 1MB of UK browsing allowance. The following day, you will receive an additional 200 UK Messaging units if you have topped up £15 to £29 in the previous month or will be given unlimited UK Messaging units if you have topped up £30 or more in the previous month. We will text you to confirm what allowances you have received.
9. Existing customers may switch to the Text Anytime free monthly allowance. Please note customers who are currently on the Online Original or Online Talkalotmore tariffs will be moved to the Online Talkalot tariff if they opt in to Text Anytime. You will not be able to switch back to Online Original or Online Talkalotmore if you do this. To switch to Text Anytime, send a free text message with the keyword "TEXTANYTIME" to 21300. You will receive a text message within 48 hours to confirm that your registration has been accepted.

Talk Anytime Free Monthly Allowance:

1. Talk Anytime gives you either:
   • 50 UK standard network anytime minutes and 1MB of UK browsing allowance each month provided you have topped-up between £10 and £14 in the previous month OR;
   • 100 UK standard network anytime minutes and 1MB of UK browsing allowance each month provided you have topped-up between £15 and £29 in the previous month OR;
   • 150 UK standard network anytime minutes and 1MB of UK browsing allowance each month provided you have topped-up £30 or more the previous month.
2. If you have a Bolt On which includes a voice allowance, your Talk Anytime inclusive voice allowance will be used first followed by your Bolt On allowance.
3. If you have a Browsing or O2 Web Bolt On, your Talk Anytime inclusive browsing allowance will be used first followed by your Bolt On allowance.
4. Inclusive UK standard network voice calls are calls made in the UK to UK standard landlines (starting 01, 02 or 03) and all UK mobile networks. These calls exclude video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
5. On your anniversary date, provided you have topped up by at least £10 in the previous month, you will receive 50 UK standard network anytime minutes and 1MB of UK browsing allowance. The following day, you will receive an additional 50 UK standard network anytime minutes if you have topped up £15 to £29 in the previous month or an additional 100 UK standard network anytime minutes if you have topped up £30 or more in the previous month. We will text you to confirm what allowances you have received.
6. Existing customers may switch to the Talk Anytime free monthly allowance. Please note customers who are currently on the Online Original or Online Talkalotmore tariffs will be moved to the Online Talkalot tariff if they opt in to Talk Anytime. You will not be able to switch back to Online Original or Online Talkalotmore if you do this. To switch to Talk Anytime, send a free text message with the keyword "TALKANYTIME" to 21300. You will receive a text message within 48 hours to confirm that your registration has been accepted

Talk Offpeak Free Monthly Allowance:

1. Talk Offpeak gives you either:
   • 100 UK standard network offpeak minutes and 1MB of UK browsing allowance each month provided you have topped-up between £10 and £14 in the previous month OR;
   • 150 UK standard network offpeak minutes and 1MB of UK browsing allowance each month provided you have topped-up between £15 and £29 in the previous month OR;
   • 300 UK standard network offpeak minutes and 1MB of UK browsing allowance each month provided you have topped-up £30 or more the previous month.
2. Offpeak is all times other than 7.30am to 7.30pm Monday to Friday.
3. If you have a Bolt On which includes a voice allowance, your Talk Offpeak inclusive voice allowance will be used first followed by your Bolt On allowance for eligible offpeak calls.
4. If you have a Browsing or O2 Web Bolt On, your Talk Offpeak inclusive browsing allowance will be used first followed by your Bolt On allowance.
5. Inclusive UK standard network voice calls are calls made in the UK to UK standard landlines (starting 01, 02 or 03) and all UK mobile networks. These calls exclude video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
6. On your anniversary date, provided you have topped up by at least £10 in the previous month, you will receive 100 UK standard network offpeak minutes and 1MB of UK browsing allowance. The following day, you will receive an additional 50 UK standard network offpeak minutes if you have topped up £15 to £29 in the previous month or an additional 200 UK standard network offpeak minutes if you have topped up £30 or more in the previous month. We will text you to confirm what allowances you have received.
7. Existing customers may switch to the Talk Offpeak free monthly allowance. Please note customers who are currently on the Online Original or Online Talkalotmore tariffs will be moved to the Online Talkalot tariff if they opt in to Talk Offpeak. You will not be able to switch back to Online Original or Online Talkalotmore if you do this. To switch to Talk Offpeak, send a free text message with the keyword "OFFPEAK" to 21300. You will receive a text message within 48 hours to confirm that your registration has been accepted.

Favourite Place Free Monthly Allowance

1. Available to O2 Online Pay & Go customers.
2. Eligible customers may change tariffs every 30 days. Existing customers may switch to the Favourite Place free monthly allowance but please note customers who are currently on the Online Original or Online Talkalotmore tariffs will be moved to the Online Talkalot tariff if they opt in to Favourite Place. You will not be able to switch back to Online Original or Online Talkalotmore if you do this.
3. To switch to Favourite Place, send a text message with your nominated postcode to 22204 free. E.g. SL14DX. You will receive a text message within 48 hours to confirm that your registration has been accepted and that Favourite Place is now active.
4. Your confirmation text will include reference to your "anniversary date". Your anniversary date is the date each month by which you must have topped up with at least £10 in order to receive your next monthly Favourite Place call allowance. If you do not top-up by this minimum amount you will not receive your Favourite Place allowance until you next top up. This then resets your anniversary date. You will receive a text confirmation.
5. Favourite Place is an O2 Pay & Go tariff. By opting in to Favourite Place you are requesting that you wish to replace any free allowance you currently receive on your existing tariff with 500 minutes of free calls to any O2 mobile or UK standard landline from your registered UK postcode together with 1MB UK browsing. You can cancel your request to change tariffs within 48 hours of opting in to Favourite Place by texting “NO PLACE” to 22204, at no charge. If you opted in by web or through 2425 IVR, you will not be able to cancel your request, but you can opt into another tariff and be transferred on your next anniversary date providing you meet the minimum top-up requirements.
6. The standard call charges for Favourite Place are based on O2 Talkalot rates. If you are opting-in from Pay & Go Original you are agreeing to Talkalot call charges. Full tariff details can be viewed at o2.co.uk/mobilestariffs.
7. Favourite Place gives you 500 anytime minutes to call UK standard landlines (starting 01, 02 or 03) and O2 mobile numbers (except excluded calls) from your registered UK postcode every month together with 1MB UK browsing, provided you have topped-up at least £10 in the previous month.
8. When your Favourite Place allowance runs out you will receive a text message within 4 minutes to notify you that your free allowance has run out and you are now being charged for all calls.
9. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls to premium rate numbers and mobile internet calls.
10. If you have a Bolt On package including an allowance of minutes each month, your Favourite Place allowance will be used first for eligible calls, followed by your Bolt On allowance.
11. If you have a Browsing or O2 Web Bolt On, your Favourite Place inclusive browsing allowance will be used first followed by your Bolt On allowance.
12. Any unused Favourite Place call allowance will not roll over from one month to the next. You will receive a reminder 48 hours before your anniversary date to notify you if you need to top-up.
13. To register for Favourite Place you must register an eligible UK postcode. You can only register one Favourite Place postcode at any one time. If we do not recognise the postcode we will text you asking you to re-enter it.
14. You can change your postcode every 30 days by simply texting the word CHNGPOSTCODE <insert new postcode> to 22204.
15. All calls originating from within your registered UK postcode will be preceded with a free call announcement confirming this.
16. Favourite Place is subject to network coverage. Service is not fault free and may be impaired by geographic, atmospheric or other conditions or circumstances beyond our control.
17. Any calls made in excess of your allowance or outside your registered UK postcode coverage will be charged at the standard Talkalot rate.
18. Postcode areas are approximate. We cannot guarantee coverage in all postcode areas and coverage may be restricted in certain areas. Coverage may not be available for new postcodes.
19. The Favourite Place tariff is not compatible with the 1471 Call Return service. If you are within your registered postcode area and dial 3 to return a 1471 number, this is excluded from your Favourite Place allowance.
20. The Favourite Place tariff is not compatible with the Voicemail 901 Call Return service. If you are within your registered postcode area and dial 5 to return a Voicemail 901 number, this is excluded from your Favourite Place allowance.
21. If you have an O2 Home Bolt On in conjunction with the Favourite Place tariff, the nominated Home postcode will be changed when you nominate your Favourite Place postcode and vice versa as you can only have one nominated postcode active at any time.

Online Pay & Go Talkalot terms - Applies to customers who joined up until 5 May 2006.

1. Online Pay & Go Talkalot and Talkalotmore are based over a 24-hour cycle from midnight to midnight. At 00:00 every day your charge for UK calls to standard UK landlines (starting 01, 02 or 03) and calls to other O2 mobiles (excluding video calls) will revert to 25p for the first three minutes again. Calls initiated before 00:00 which continue beyond this time are charged at the previous day's rate. Use of the Talkalotmore call allowance does not count towards the first three minutes of the day.
2. Pay & Go Talkalot and Talkalotmore weekend rates apply Friday midnight to Sunday midnight.
3. Unless otherwise stated, call rates include VAT and are quoted by the minute, charged by the second and rounded up to the nearest penny.
4. Calls made in the UK to 0500, 0505, 055, 056, 080 and 082 numbers are charged at 15p/min at all times. 07744, 07755, 0844, 0845 & 0870 numbers are charged at 25p/min at all times. 0871 numbers are charged at 35p/min at all times.
5. Minimum connection charge for calls to UK mobiles and standard UK landlines (starting 01, 02 or 03) is 10p during the first three minutes of calls each day then 5p thereafter. For all other calls the minimum call charge is 10p, excluding premium rate and calls to 07744 and 07755 numbers where a one minute minimum call charge applies.  Minimum charge on both GPRS WAP and i-mode sessions is 1p. .  
6. Monthly allowances of Messages, Calls and Messages and Browsing are limited to the levels outlined in your chosen tariff per calendar month.
7. Unused monthly allowances cannot be carried forward from one month to the next.
8. Calls to Customer Service on 08705 678678 or short code 4445 are charged at 25p per call from your O2 mobile. Hours of opening 7am to 10pm Monday to Friday and 8am to 8pm Saturday and Sunday.
9. Browsing used in excess of any inclusive allowance will be charged at the rates stated within tariff tables listed within O2 Online shop.
10. Browsing rates, quoted by the MB, charged by the kilobyte and rounded up to the nearest penny when totalling.
11. The ability to send picture messages and text messages requires a compatible handset.
12. To obtain your monthly Messages or Calls and Messages and Browsing allowance you must top-up by at least £10 each month.
13. You must have a minimum balance of 60 pence in order to initiate a GPRS WAP or i-mode session in the UK.

Online Messages Monthly Allowance

1. If you have selected Talkalot with Messages you will receive 300 UK Message units each month providing you top up your calltime with at least £10 each month.
2. Message units can be used to send texts, picture messages or a combination of both. One UK text uses one Message unit; one UK picture message uses three Message units.
3. You must have a minimum of three Message units left in your inclusive Messages allowance to send a picture message. If you do not have enough Message units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to send text messages using the remaining Message units.
4. Unused Messages units will not be rolled over from one month to the next.
5. Text and picture messages sent in excess of your monthly allowance will be charged at your standard rate.
6. Your monthly Online Messages allowance applies to use in the UK only.

Online Calls & Messages Monthly Allowance

1. If you have selected Talkalot with Calls and Messages you will receive 6000 UK Calls and Message units each month providing you top up your calltime with at least £10 each month. As any UK network anytime voice calls are charged on a per second basis, the 6000 Calls & Message units equate to 100 any UK network anytime voice minutes.
2. Calls and Message units can be used to send texts, send picture messages, make any UK network anytime voice calls or a combination of all three. One UK text uses 60 Calls & Message units; one UK picture message uses 180 Calls & Message units; and one any UK network anytime voice second uses 1 Calls & Message unit. Therefore the 6000 Calls and Messages units equate to up to 100 text messages or up to 100 any UK network anytime voice minutes or up to 33 picture messages or a combination of all three until the 6000 units are depleted.
3. Inclusive any UK network anytime voice calls are calls made in the UK to standard UK landlines (starting 01, 02 or 03) and all UK mobile networks. These calls exclude video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
4. You must have a minimum of 60 Calls & Message units left in your inclusive Calls & Messages allowance to send a text message. If you do not have enough Calls & Message units to send a text message then you will simply be charged standard rate for sending this text message. You will however be able to make eligible voice calls using the remaining Calls & Message units.
5. You must have a minimum of 180 Calls & Message units left in your inclusive Calls & Messages allowance to send a picture message. If you do not have enough Calls & Message units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to make eligible voice calls using the remaining Calls & Message units.
6. Unused Calls & Message units will not be rolled over from one month to the next.
7. Text & picture messages sent and voice calls made in excess of your monthly allowance will be charged at your standard rate.
8. Monthly Online Calls & Messages allowance applies to use in the UK only.

Online Browsing Monthly Allowance

1. You will receive 1 MB UK Browsing each month providing you top up your calltime with at least £10 each month.
2. Your Browsing allowance can be used for either GRPS WAP or i-mode.
3. To use your free monthly Browsing allowance you must have a GPRS or i-mode capable handset and your SIM must be GPRS enabled.
4. Use of i-mode services requires an i-mode handset.
5. Unused Browsing units will not be rolled over from one month to the next.
6. Monthly Browsing allowance applies to use in the UK only.

General

1. Online customer service & online billing: Internet charges may apply at your Internet service provider rates.
2. Text messaging from abroad (including Channel Islands and Isle of Man) will be charged at the foreign network operators prevailing rates for a text back to the UK.
3. Inclusive text allowance includes standard rate person-person SMS in the UK only.

i-mode and the i-mode logo are trademarks or registered trademarks of NTT DoCoMo Inc. in Japan and other countries.

General terms and conditions for all Pay & Go Bolt Ons

1. Bolt Ons are available on Pay & Go Original, Pay & Go Talkalotmore, Favourite Place, O2 Trio and Pay & Go Talkalot tariffs.
2. Your Bolt On(s) will take up to 48 hours to activate. We will send you a text message to confirm when your Bolt On has been activated.
3. Once activated your chosen Bolt On(s) will continue to be applied and your monthly payment deducted each month on your anniversary date, until you opt out of the service. Each month you will receive a reminder text message 48 hours before your monthly Bolt On payment is deducted.
4. If you wish to opt out you must do so at least 48 hours before your next monthly anniversary date otherwise your monthly Bolt On charge will be deducted from your balance.
5. A one month minimum term applies. The one month period starts from the day you receive a confirmation text message from us notifying you that your Bolt On is now active. You may opt in or opt out at any time but no refunds will be given once you have opted in.
6. Bolt On allowances must be used before your next anniversary date. Unused allowances cannot be rolled over to subsequent months.
7. If you have not opted out, but we are unable to deduct your monthly payment from your calltime balance, you won’t receive your Bolt On monthly allowance.  We will deduct the Bolt On monthly charge from your calltime balance within 15 minutes from your next top up and will then reinstate your Bolt On(s). This will be your new anniversary date.
8. Bolt On allowances can be used in the UK only unless otherwise stated.
9. Standard charges apply once your Bolt On allowance(s) have been used.
10. For your remaining Bolt On balance send a free text message with the keyword “BALANCE” to 20202 or call 4444 option 2 free from your O2 mobile
11. If your mobile number is barred for whatever reason then you will lose the benefits of your chosen Bolt On. No refund of unused Bolt Ons will be given.
12. O2 reserves the right to remove or vary the terms of any Bolt On. Where we vary the terms of a Bolt On you are using to your disadvantage, we will notify you of this by text message
13. If the Distance Selling Regulations apply, you acknowledge and agree that you will not have a right to cancel under the Distance Selling Regulations once your chosen Bolt On has been activated. Your statutory rights are unaffected.
14. These terms are in addition to the terms and conditions of your specific chosen Bolt On.

O2 Web Bolt On

1. The Web Bolt On allows you unlimited use (subject to this excessive usage policy) of O2 UK’s GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone. All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card: 
        - in, or connected to, any other device including modems;
        - to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or
        - in such a way that adversely impacts the service to other O2 customers.

   If O2 reasonably suspects you are not acting in accordance with this policy (including where you use an atypical volume of data as compared to normal users of the O2 Web Bolt On, which will normally be less than 200MB of usage within a one month period), O2 reserves the right to impose standard browsing charges (see www.o2.co.uk for details), impose network protection controls which may reduce your speed of transmission, remove the Web Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first.

2. To OPT IN to the O2 Web Bolt On send a free text message containing the keyword "WEB" to 21300 or call free on 2425 from your O2 mobile.
3. One month minimum term applies. To OPT OUT send a free text message containing the keyword "WEBOFF" to 21300 at least 48 hours before the next payment is due or alternatively call free on 2425 from your O2 mobile. 
4. You may OPT IN or OPT OUT of the service at anytime. However the minimum charge is the monthly fee of £7.50. No refunds will be given.
5. Benefits of your O2 Web Bolt On apply to use in the UK only. A maximum of one O2 Web Bolt On can be added to your mobile at any one time.
6. O2 Web Bolt Ons apply to GPRS WAP and/or i-mode but not Circuit Switched WAP. You must have a GPRS handset and your SIM must be GPRS enabled in order to use the O2 Web Bolt On.
7. Please note O2 Web Bolt Ons cannot be used in conjunction with the WAP 500, Browse & Download or O2 Active Browsing Bolt Ons.
8. You must have a minimum of 60 pence on your handset balance in order to make a GPRS connection in the UK.
9. General Bolt On Terms & Conditions apply.

Browse & Download Bolt Ons (no longer available to opt into)

1. The Browse & Download 2MB Bolt On provides 2 Megabytes (2MB) of GPRS WAP and/ or i-mode^® browsing for £3.00 per month.
2. The Browse & Download 4MB Bolt On provides 4 Megabytes (4MB) of GPRS WAP and/ or i-mode browsing for £5.00 per month.
3. To OPT IN to a Browse & Download Bolt On send a free text message containing the keyword "BROWSE2" or "BROWSE4" to 21300 or call free on 2425 from your O2 mobile.
4. One month minimum term applies. To OPT OUT send a free text message containing the keyword "BROWSEOFF" to 21300 at least 48 hours before the next payment is due or alternatively call free on 2425 from your O2 mobile.
5. You may OPT IN or OPT OUT of the service at anytime. However the minimum charge per month is the monthly fee for the Bolt On. No refunds will be given.
6. Any GPRS WAP and/or i-mode browsing made in excess of monthly allowance will be charged at your standard rate for GPRS WAP/i-mode®.
7. Benefits of your Browse & Download Bolt On apply to use in the UK only.
8. Unused allowance will not be rolled over from one month to the next.
9. Maximum of one Browse & Download Bolt On can be added to your mobile at any one time.
10. Browse & Download Bolt Ons apply to GPRS WAP and/or i-mode but not Circuit Switched WAP. You must have a GPRS handset and your SIM must be GPRS enabled in order to use the Browse & Download Bolt Ons.
11. Please note Browse & Download Bolt Ons cannot be used in conjunction with the WAP 500 , O2 Active Browsing or O2 Web Bolt Ons.
12. You must have a minimum of 60 pence on your handset balance in order to make a GPRS connection in the UK.
13. General Bolt On Terms & Conditions apply. See www.o2.co.uk/terms for details.

O2 Friends Bolt On

1. O2 Friends provides half price voice calls, video calls, text messages, picture messages and video messages to 3 selected UK numbers each month for £4.99 per month.
2. Your 3 selected numbers must be either UK mobile numbers or UK standard landlines (starting 01 or 02 or 03) only. Calls and messages (if applicable) to these selected numbers must be made within the UK to be valid for the half price discount.
3. A compatible handset with correct settings and network registration is required to use picture messages, video messages and video calling. No cash or credit alternatives will be offered if customers are not able to make certain types of calls due to an incompatible handset, incorrect settings or incorrect network registration. Call O2 Customer Service if you need assistance applying correct settings to your compatible handset.
4. To OPT IN to the O2 Friends Bolt On call free on 2425 from your O2 mobile and follow the instructions.
5. One month minimum term applies. To OPT OUT call free on 2425 from your O2 mobile at least 48 hours before the next payment is due.
6. O2 Friends half price discount excludes calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
7. To benefit from the O2 Friends half price discount you must ensure that you dial your selected numbers using exactly the same format as you used when you registered your chosen numbers.
8. Minimum call charge for all calls will remain at 5p per minute
9. If the O2 Friends rate for messages is not a whole number, the price you are charged will be rounded down to the nearest penny
10. O2 Friends Bolt On is not compatible with the O2 Trio tariff.  You must opt out of your O2 Friends Bolt On if you wish to move to the O2 Trio tariff.
11. You can change your 3 chosen O2 Friends numbers once within any one month period by calling 2425 free from your mobile. You can also change your numbers every time you top up your mobile via credit card or voucher. If you top up by E Top-Up you will need to call 2425 to change your numbers 48 hours after your credit has been successfully added to your handset. If you want to keep the same chosen numbers no action is required.
12. You can OPT IN or OPT OUT of O2 Friends at any time. However the minimum charge is £4.99 and no refunds will be given.
13. A maximum of one O2 Friends Bolt On can be added to your mobile at any one time.
14. General Bolt On terms and conditions apply. See www.o2.co.uk/terms for details.
    
    

 Calls 50 Bolt On

1. The Calls 50 Bolt On provides 50 anytime anyone voice minutes each month for £7.99 a month.
2. To OPT IN send a text with the keyword "CALLS50" to 21300 free of charge or call free on 2425 from your O2 mobile.
3. One month minimum term applies. To OPT OUT send a text with the keyword "CALLS50 OFF" to 21300 free of charge at least 48 hours before the next payment is due or alternatively call free on 2425 from your O2 mobile.
4. You may opt in or opt out of the service at anytime. The minimum charge per month is £7.99.No refunds will be given.
5. Maximum of one Calls 50 Bolt On can be added to your mobile at any one time.
6. Unused Calls allowance will not be rolled over from one month to the next.
7. Anyone voice minutes include: Calls made in the UK to UK standard landlines (starting 01 or 02 or 03) and all UK mobile networks.
8. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
9. Calls made in excess of your Calls 50 Bolt On allowance each month will be charged at your standard rate.
10. If you have a Calls 50 Bolt On together with a Calls and Messaging Bolt On, any eligible calls you make will be taken from your Calls and Messaging Bolt On allowance in preference to your Calls 50 Bolt On allowance.
11. General Bolt On terms and conditions apply. See www.o2.co.uk/terms for details

Messaging 50, 100, 200, 400 Bolt Ons

1. MSG 50: 50 messaging units each month for £3.99 a month. MSG 100:100 messaging units each month for £6.99 a month. MSG 200: 200 messaging units each month for £9.99 a month. MSG 400: 400 messaging units each month for £11.99 a month.
2. To OPT IN to one of the Messaging Bolt Ons send a free text message with the keyword "MSG 50" or "MSG 100" or "MSG 200" or "MSG 400" to 21300 or call free on 2425 from your O2 mobile.
3. One month minimum term applies. To OPT OUT send a free text message with the keyword "MSG OFF" to 21300 at least 48 hours before the next payment is due or alternatively call free on 2425 from your O2 mobile.
4. You may opt in or opt out of the service at anytime. The minimum charge per month is £3.99 or £6.99 or £9.99 or £11.99 respectively. No refunds will be given.
5. Maximum of one Messaging Bolt On can be added to your mobile at any one time.
6. Unused messaging allowance will not be rolled over from one month to the next
7. Only standard UK text & picture messages you send are included. Messaging from abroad, premium services or any chargeable messages you receive are excluded.
8. Messaging units can be used to send texts, picture messages or a combination of both. One UK text uses one messaging unit; one UK picture message uses three messaging units.
9. You must have a minimum of three messaging units left in your inclusive messaging allowance to send a picture message. If you do not have enough messaging units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to send text messages using the remaining messaging allowance.
10. Messages sent in excess of your Messaging Bolt On allowance each month will be charged at your standard rate.
11. If you have a Messaging Bolt On together with a Calls and Messaging Bolt On, any messages you send will be taken from your Messaging Bolt On allowance in preference to your Calls and Messaging Bolt On allowance. 
12. General Bolt On terms and conditions apply. See www.o2.co.uk/terms for details.

WAP 500 Bolt On (no longer available for new subscriptions)

1. WAP 500 provides 500 mobile internet minutes for £4.99 per month. 
2. Please ensure you have £4.99 credit available for activation.
3. To opt in to WAP 500 send a free text message to 21300 containing the keyword 'WAP 500'. 
4. To OPT OUT send a free text message to 21300 containing the keywords 'WAP 500 OFF' at least 48 hours before the next payment is due.
5. You may OPT IN or OPT OUT of the service at anytime. However the minimum charge per month is £4.99. No refunds will be given.
6. Any Mobile Internet calls in excess of 500 minutes per month will be charged at your standard rate for Internet access and reconnection to WAP 500 will not be possible.
7. Benefits of WAP 500 applies for use in the UK only.
8. Timing is continuous irrespective of account status. Subject to change. Call charges are inclusive of VAT where applicable. We reserve the right to alter these charges from time to time. Minimum charge for calls made whilst abroad is one minute, followed by one-minute increments. All charges are rounded up to the nearest penny. Calls are charged from when your call is connected.
9. Unused WAP minutes do not roll over to subsequent months.
10. Maximum of one Mobile Internet Bolt On allowed at any time.
11. WAP500 applies to Circuit Switched WAP and not GPRS WAP.
12. General Bolt On terms apply. See www.o2.co.uk/terms for details.

Euro Bolt On

1. For £1.99 per month customers will receive reduced call and text rates for calls received and made whilst abroad in most of Europe during that month. Euro Bolt On pricing and country information can be viewed at www.o2.co.uk. Prices and included countries are subject to change. Please check before you travel.
2. To OPT IN send a free text with the keyword "EURO" to 21300 or call free on 2425 from your O2 mobile. 
3. One month minimum term applies. To OPT OUT send a free text with the keywords "EURO OFF" to 21300 at least 48 hours before the next payment is due or alternatively call free on 2425 from your O2 mobile. Payment will be taken automatically each month unless you OPT OUT.
4. Your calltime balance must have sufficient credit each month to benefit from the Euro Bolt On.
5. You may opt in or opt out of the service at any time however the minimum charge per month is £1.99 and no refunds will be given.
6. Maximum of one Euro Bolt On can be added to your mobile at any one time.
7. O2 reserves the right to withdraw or amend the Euro Bolt On, countries covered or prices. If we make any changes to your disadvantage we will provide you with notice via text message.
8. Video calls made or received whilst abroad are excluded from the Euro Bolt On.
9. General Bolt On terms apply. See www.o2.co.uk/terms for details.

Ireland Bolt On

1. The Ireland Bolt On can be added for £1.99 per month and enables you to make the following calls from the Republic of Ireland at your standard UK rates: calls to standard UK fixed lines (starting 01,02,03) and UK mobiles (excluding video calls), Voicemail 901, Customer Service, O2 Directories (118402), Text messages to UK mobiles, 1471 Call Return, Circuit Switched WAP, GPRS WAP and i-mode^®. Calls received whilst in the Republic of Ireland will be free. Calls to Group Chat, Group Conferencing, Timeline (123), Premium Rate numbers, International Directory Enquiries (118505), 07744/07755 numbers, Trafficline (1200) and all other international calls and text messages are excluded.
2. The discount only applies if you are using Direct Dial from your phone and not the *111*# prefix. To call home or send a text, just dial the full UK number, E.g. 01234 567890
3. Calls made to the Republic of Ireland numbers will be charged at your standard
4. To OPT IN to the Ireland Bolt On call free on 2425 from your O2 mobile and follow the instructions, text ‘IRELAND to 21300 free or subscribe online.
5. A one month minimum term applies. To OPT OUT call free on 2425 from your O2 mobile, text ‘IRELAND OFF’ to 21300 free or opt out online at least 48 hours before the next payment is due.
6. Customers will be reminded via text message to ensure there is sufficient call time balance for the £1.99 Ireland Bolt On charge to be deducted within 48 hours of the charge being deducted.
7. If we are unable to deduct the monthly payment of £1.99 you will lose Ireland Bolt On benefits and default to the standard Pay & Go roaming charges. When you next top up you should allow 24 hours from the time the £1.99 deduction is made for the Ireland Bolt On benefits to be made available.
8. General Bolt On terms apply. See www.o2.co.uk/terms for details.

International Talk & Text Bolt On (no longer available for new subscriptions)

1. International Talk and Text Bolt On can be added to all O2 Pay & Go packages except: Consumer Pay & Go (with Free Best Friend), U, Easylife, Business Pay & Go for a one off charge of £4.99.
2. To activate this service call 2424 from your mobile. Please note it may take 48 hours for activation. Activating International Talk and Text constitutes your acceptance of these terms and conditions
3. International Talk and Text pricing and country information can be viewed at www.o2.co.uk or is available in store. Prices may be subject to change. Any changes in International Talk and Text charges will be communicated via text message with 30 days notice. If O2 increases the cost of International Talk and Text within four months of joining, upon request you will receive a full refund of the subscription fee to your handset balance.
4. O2 reserves the right to withdraw International Talk and Text. In this circumstance O2 will give 30 days notice
5. International Talk and Text cannot be transferred to another mobile number or SIM card
6. Video calls are excluded from the International Talk & Text Bolt On.
7. General Bolt On terms apply. See www.o2.co.uk/terms for details.

Bonus Messaging 50 Bolt On

1. Bonus Messaging 50 Bolt On is available to pre-selected customers who are either given the option to enroll by ringing free on 2425 or who are enrolled automatically and informed by text message. Bonus Messaging 50 Bolt On provides 50 UK messaging units for one month at no charge. The one month period starts from the day you receive a confirmation text message from us.
2. Messaging units can be used to send texts, picture messages or a combination of both. One UK text uses one messaging unit; one UK picture message uses three messaging units.
3. You must have a minimum of three messaging units left in your inclusive messaging allowance to send a picture message. If you do not have enough messaging units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to send text messages using the remaining messaging allowance.
4. Only standard UK text & picture messages you send are included. Excludes text & picture messaging to and from abroad, premium services or any chargeable messages you receive
5. Text & picture messages sent in excess of your free allowance will be charged at your standard rate.
6. Any unused free allowance will not be available to use after the month period has expired.
7. If your mobile number is barred for whatever reason then you will lose the benefits of your Bonus Messaging 50 Bolt On.
8. For full details of current text and picture message charges please visit www.o2.co.uk
9. O2 reserves the right to withdraw Bonus Messaging 50 Bolt On at any time.
10. Customers who have already registered for or have already paid for a Messaging Bolt On will not be eligible for the Bonus Messaging 50 Bolt On.
11. If you opt in to a paid for Messaging or Calls & Messaging Bolt On whilst you have a valid Bonus Messaging 50 Bolt On, any text or picture messages you send will be taken from your Bonus Messaging 50 allowance in preference to the paid for Bolt On allowance.
12. Only one Bonus Messaging 50 Bolt On per customer at any one time.
13. You are required to activate your Bonus Messaging 50 Bolt On before the end of the calendar month in which you receive notification of eligibility from 02, otherwise you will not be eligible after this period elapses.

O2 Home Bolt Ons

1. O2 Home 100 provides 100 minutes of eligible calls made from your registered UK postcode for £9.99 per month. O2 Home 250 provides 250 minutes of eligible calls made from your registered UK postcode for £4.99 per month.
2. To register for an O2 Home Bolt On you must register an eligible UK postcode. You can change the postcode every 10 weeks. You can only register one O2 Home BoltOn at any one time. .
3. All calls originating from within your registered UK postcode will be preceded with an announcement confirming this.
4. O2 Home 100 eligible calls are calls made from your registered UK postcode at anytime to any UK standard landlines (starting 01 or 02 or 03) and UK mobile numbers.
5. O2 Home 250 eligible calls are call made from your registered UK postcode during off peak times (7.30pm to 7.30am Monday to Thursday and 7.30pm Friday to 7.30am Monday) to any UK standard landlines (starting 01 or 02 or 03) and O2 mobile numbers only.
6. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers, mobile internet calls and calls made using the 1471 or Voicemail 901 return call facility.
7. O2 Home allowances must be used within month of issue. Unused allowance will not be rolled over from one month to the next.
8. One month minimum term applies. To OPT OUT text "HOME100OFF" or "HOME250OFF" to 21300 free of charge at least 48 hours before your next payment is due, or alternatively call free on 2425 from your O2 mobile.
9. O2 Home is subject to network coverage. Service is not fault free and may be impaired by geographic, atmospheric or other conditions or circumstances beyond our control.
10. To OPT IN to O2 Home call free on 2425 from your O2 mobile, or visit www.o2.co.uk/boltons or text "HOME100/250. Fullname. First line of address. Postcode" including the fullstops to 21300 free of charge.
11. You may OPT IN or OPT OUT of the service at any time. However the minimum charge is £4.99 for O2 Home 250, £9.99 for O2 Home 100 and no refunds will be given.
12. Any calls made in excess of your allowance or outside your registered UK postcode coverage will be charged at your standard rate.
13. Other Bolt Ons are available to O2 Home customers, subject to other Bolt On terms and conditions. 
14. Maximum one O2 Home Bolt On. If you have the O2 Calls and Messaging Bolt On too, or O2 Friends Bolt On too, the O2 Home allowance will be used first. If you are on the Favourite Place tariff then the Favourite Place allowance will be used first for eligible calls.
15. Postcode areas are approximate. We cannot guarantee coverage in all postcode areas and coverage may be restricted in certain areas. Coverage may not be available for new postcodes.
16. The O2 Home Bolt On is not compatible with the 1471 Call Return service. If you are within your Home postcode area and dial 3 to return a 1471 number, this is excluded from your O2 Home Bolt On allowance.
17. The O2 Home Bolt On is not compatible with the Voicemail 901 Call Return service. If you are within your Home postcode area and dial 5 to return a Voicemail 901 number, this is excluded from your O2 Home Bolt On allowance.
18. If you have an O2 Home Bolt On in conjunction with the Favourite Place tariff, the nominated postcode will be changed when you nominate your Favourite Place postcode and vice versa as you can only have one nominated postcode active at any one time.
19. General Bolt On terms and conditions apply. See www.o2.co.uk/terms for details.

International Caller Bolt On

1. The International Caller Bolt On can be added for a one-off charge of £4.99 and provides discounted international calls and text.
2. The International Caller Bolt On pricing and country information can be viewed at www.o2.co.uk or is available in store. Prices may be subject to change. Any change in International Caller Bolt On charges will be communicated via text message.
3. The International Caller Bolt On cannot be transferred to another mobile number or SIM card
4. To OPT IN to the International Caller Bolt On call free on 2425 from your O2 mobile and follow the instructions, text 'INTERNATIONAL' to 21300 free or subscribe online.
5. Video calls are excluded from the International Caller Bolt On.
6. General Bolt On terms apply. See www.o2.co.uk/terms for details.

Calls and Messaging Bolt On

1. Calls and Messaging Bolt On: 50 messaging units each month and 50 anytime anyone voice minutes each month for £10 a month.
2. To OPT IN to Calls and Messaging Bolt On send a text message with the keyword "CALLSMSG" to 21300 free of charge or call free on 2425 from your O2 mobile.
3. For £10 per month, Calls and Messaging Bolt On provides an allowance of 50 minutes of anytime inclusive UK calls per month to UK standard landlines (starting 01 or 02 or 03) and all UK mobile networks and 50 inclusive messaging units per month (excluding SMS mobile termination messages, premium services and messages sent to or from outside the UK). The 50 minutes monthly call allowance excludes video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
4. Messaging units can be used to send texts, picture messages or a combination of both. One UK text uses one messaging unit; one UK picture message uses three messaging units.
5. You must have a minimum of three messaging units left in your inclusive messaging allowance to send a picture message. If you do not have enough messaging units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to send text messages using the remaining messaging allowance.
6. One month minimum term applies. To OPT OUT send a text message with the keyword "CALLSMSGOFF" to 21300 free of charge at least 48 hours before the next payment is due or alternatively call free on 2425 from your O2 mobile.
7. You may opt in or opt out of the service at anytime. The minimum charge per month is £10. No refunds will be given.
8. Unused messaging units and or voice allowance will not be rolled over from one month to the next. Compatible handset is required to send picture messages
9. Text & picture messages sent and voice calls made in excess of your Calls and Messaging Bolt On allowance each month will be charged at your standard rate.
10. Maximum of one Calls and Messaging Bolt On can be added to your mobile at any one time
11. If you have a Calls and Messaging Bolt On together with a Messaging Bolt On, any messages you send will be taken from your Messaging Bolt On allowance in preference to your Calls and Messaging Bolt On allowance.
12. If you have a Calls and Messaging Bolt On together with a Calls 50 Bolt On, any eligible calls you make will be taken from your Calls and Messaging Bolt On allowance in preference to your Calls 50 Bolt On allowance.
13. Only available on Pay & Go Talkalot, Favourite Place, O2 Trio, Talkalotmore and Original. Not available on any of our online exclusive tariffs.
14. General Bolt On terms and conditions apply. See www.o2.co.uk/terms for details.

Calls and Messaging Bolt On – payment by Direct Debit

1. To pay for the Calls and Messaging Bolt On via Direct Debit you must be 18 or over and hold a valid UK bank account to set up a direct debit.
2. Payment by Direct Debit is subject to status, identity check and a 1 month minimum term.
3. In certain cases a credit check and/or proof of satisfactory conduct of your account may be required.
4. The Call and Messaging allowance operates on an anniversary month basis.
5. Whilst your Direct Debit is being set up you are required to make an initial payment of £10 by airtime debit (which can be paid for by credit/debit card and/or top-up vouchers) for the Calls and Messaging allowance
6. Maximum £40 Direct Debit applies. Subject to change.
7. Any amount over £10 that is being paid for by Direct Debit will be applied to the handset as calltime within 12 days of payment being debited from your bank account. Subject to change.
8. You will be notified if the Direct Debit fails or is cancelled and you will lose your inclusive allowance once your current allowance has expired.
9. If your Direct Debit cannot be set up you will be refunded the cost of any call allowance which was paid for by airtime debit and has not started.
10. You will become ineligible for the Calls and Messaging inclusive messaging/call allowance if your Direct Debit fails or defaults more than 3 times.
11. You must give us 30 days notice if you wish to cancel your Direct Debit for the Calls and Messaging Bolt On allowance. If you wish to set up your allowance after cancelling, a new 1 month minimum term will apply.
12. In the event that we reasonably suspect fraudulent use or in the event of error, we reserve the right to recover any airtime credit.
13. If you return your handset under our 14 day return policy you will be refunded the cost of any complete Calls and Messaging Bolt On allowance that has been paid for in advance but not used.

My Europe Extra

1. All O2 Pay & Go customers may opt-in to My Europe Extra for a monthly subscription fee and receive discounted call rates for certain calls made and received when roaming in any of the Included Countries as set out in these terms and conditions.
2. Customers who opt-in to the service and are abroad in any of the Included Countries will be able to:
   1. Make calls to standard UK fixed line and mobile numbers (excluding video calls) for 25p per minute;
   2. Make calls to standard fixed line and mobile numbers (excluding video calls) within the Included Countries for 25p per minute;
   3. Send texts to all mobiles in any country at 25 p per text; and
   4. Receive calls from the UK or any Included Country (excluding video calls) for 0p per minute,

   at all times, provided that a cap of 1000 minutes per month applies to calls both made and received. Calls in excess of this cap will constitute abuse. O2 reserves the right to monitor usage, to apply call charges and/or withdraw My Europe Extra from any individual at any time in the case of overuse or abuse.

    

   The Included countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Faeroe Islands, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Isle of Man, Jersey, Liechtenstein, Malta, Monaco, Netherlands, Norway, Romania, Poland, Portugal, San Marino, Serbia and Montenegro, Slovenia, Spain, Sweden and Switzerland.

    

   A minimum call charge of 25p per call made will apply.  All rates include VAT.

3. Calls to non-standard rate numbers (whether in the UK or the Included Countries) and calls to numbers outside the Included Countries are not included and will be charged at standard roaming rates.   MMS and Data calls are also not included.
4. To opt-in to My Europe Extra text “Extra Month” for the one month version and “Extra” for the on-going subscription to 21300 or call  Customer Services from your O2 Pay & Go mobile.  You will be able to make and receive calls at the discounted rates within a maximum of 48 hours after O2 receives the opt-in request and will be notified that My Europe Extra has been activated via text message.  Customers will also be able to opt into My Europe Extra by calling 2425 and via o2.co.uk.   By opting-in you give your agreement to receiving messages relating to this service from O2.
5. When opting-in to My Europe Extra, you may choose from the following two options:
   1. One month subscription at a cost of £10; or
   2. On-going subscription at a cost of £10 per month.
6. If you choose a one month subscription, a one-off fee of £10 will be deducted from your available balance within two days after we receive your opt-in request and access to the discounted rates applicable to My Europe Extra will be removed one month after you receive the confirmation message from us advising you that the service has been activated.  Your normal roaming rates will then apply to all calls.
7. If you choose an on-going subscription, the discounted rates applicable to My Europe Extra will continue to apply and a payment of £10 deducted from your available credit each month, until you actively contact O2 customer service to opt-out of the service or text “Extra off” to 21300. 
8. If we are unable to deduct the monthly payment of £10 you will lose the My Europe Extra benefits and default to standard Pay & Go roaming charges.  We will not be able to apply the My Europe Extra benefits until we are able to deduct the £10 monthly payment from your handset balance.  If you wish to opt-out we must receive your request at least 3 days before the beginning of your next monthly period or you will be charged for the service for the following month. 
9. You may opt-out of the service by contacting customer service or texting “Extraoff” to 21300 at any time but no refunds will be given in respect of charges already applied. You will automatically be opted out if you opt-in to Chosen Country - Spain, indicating that you require discounted rates only when roaming in Spain.
10. O2 reserves the right to withdraw or amend the terms applicable to My Europe Extra at any time, including the Included Countries and the calling rates. Notice of any changes which are to your disadvantage will be provided via text message. 
11. In relation to distance sales, you acknowledge and agree that you will not have a right to cancel under the Distance Selling Regulations once you have opted-in to My Europe Extra.
12. Customers who are also subscribed to the Pay & Go Irish Bolt On will receive the discounted rates applicable to the Irish Bolt On when travelling in EIRE.  When travelling in the other included countries they will get the benefits of My Europe Extra.
13. The Promoter is O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX. 

Chosen Country – Spain

1. All O2 Pay & Go customers may opt-in to Chosen Country – Spain for a monthly subscription fee and receive discounted call rates for certain calls made and received when roaming in Spain as set out in these terms and conditions.
2. Customers who opt-in to the service and are abroad in Spain will be able to:
   1. Make calls to standard UK fixed line and mobile numbers (excluding video calls) for 25p per minute;
   2. Make calls to standard fixed line and mobile numbers (excluding video calls) within the Included Countries for 25p per minute;
   3. Send texts to all mobiles in any country at 25 p per text; and
   4. Receive calls from the UK or any Included Country (excluding video calls) for 0p per minute,

   at all times, provided that a cap of 1000 minutes per month applies to calls both made and received. Calls in excess of this cap will constitute abuse. O2 reserves the right to monitor usage, to apply call charges and/or withdraw Chosen Country- Spain from any individual at any time in the case of overuse or abuse.

    

   The Included countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Faeroe Islands, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy ,Isle of Man, Jersey, Liechtenstein, Malta, Monaco, Netherlands, Norway, Romania, Poland, Portugal, San Marino, Serbia and Montenegro, Slovenia, Spain, Sweden and Switzerland.

    

   A minimum call charge of 25p per call made will apply.  All rates include VAT.

3. Calls to non-standard rate numbers (whether in the UK or the Included Countries) and calls to numbers outside the Included Countries are not included and will be charged at standard roaming rates.   MMS and Data calls are also not included.
4. To opt-in to Chosen Country -Spain text “Spain Month” for the one month version and “Spain” for the on-going subscription to 21300 or call  Customer Services from your O2 Pay & Go mobile.  You will be able to make and receive calls at the discounted rates within a maximum of 48 hours after O2 receives the opt-in request and will be notified that Chosen Country-Spain has been activated via text message.  Customers will also be able to opt into Chosen Country –Spain by calling 2425 and via o2.co.uk.   By opting-in you give your agreement to receiving messages relating to this service from O2.
5. When opting-in to Chosen Country – Spain, you may choose from the following two options:
   1. One month subscription at a cost of £5; or
   2. On-going subscription at a cost of £5 per month.
6. If you choose a one month subscription, a one-off fee of £5 will be deducted from your available balance within two days after we receive your opt-in request and access to the discounted rates applicable to Chosen Country-Spain will be removed one month after you receive the confirmation message from us advising you that the service has been activated.  Your normal roaming rates will then apply to all calls.
7. If you choose an on-going subscription, the discounted rates applicable to Chosen Country – Spain will continue to apply and a payment of £5 deducted from your available credit each month, until you actively contact O2 customer service to opt-out of the service or text “Spain off” to 21300.
8. If we are unable to deduct the monthly payment of £5 you will lose the Chosen Country – Spain benefits and default to standard Pay & Go roaming charges.  We will not be able to apply the Chosen Country – Spain benefits until we are able to deduct the £5 monthly payment from your handset balance..If you wish to opt-out we must receive your request at least 3 days before the beginning of your next monthly period or you will be charged for the service for the following month. 
9. You may opt-out of the service by contacting customer service or texting “Spain off” to 21300 at any time but no refunds will be given in respect of charges already applied.
10. O2 reserves the right to withdraw or amend the terms applicable to Chosen Country –Spain at any time, including the Included Countries and the calling rates. Notice of any changes which are to your disadvantage will be provided via text message. 
11. In relation to distance sales, you acknowledge and agree that you will not have a right to cancel under the Distance Selling Regulations once you have opted-in to Chosen Country- Spain.
12. The Promoter is O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX.

Use & Disclosure of information – You agree that we may search the files of credit reference agencies which will keep a record of that search. We may also carry out identity and anti-fraud checks with fraud prevention agencies. If you give us false or inaccurate information and we suspect fraud we will record this. Details of how you conduct your account may also be disclosed to those agencies. The information may be used by us and other parties in assessing applications for and making decisions about credit, credit related services and insurance (including motor, household credit, life & other insurance and claims) from you and members of your household and for debt tracing, debt recovery, credit management and crime, fraud and money laundering detection and prevention. Information may be used by us and other parties for checking your identity, statistical analysis about credit, insurance, fraud and to manage your account and insurance policies. We may also perform subsequent searches for the purpose of risk assessment, debt collection and fraud prevention with one or more credit reference agencies and/or fraud prevention agencies whilst you remain a financial obligation to us. If you wish to have details of the credit reference or fraud protection agencies from whom we record information about you or receive a copy of the information we hold about you (we may charge a fee), please contact us by writing to the Data Controller at O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX.

1. Available to O2 Pay & Go customers.
2. Eligible customers may change tariffs every 30 days. Existing customers may switch to Talkalotmore but if you are currently on the Original or Talkalot tariffs you will be moved to our new Talkalot rates if you opt in to Talkalotmore. You will not be able to switch back to Original or Talkalot if you do this.
3. To switch to Talkalotmore, send a text message with the keyword "MORE" to 21300 free. You will receive a text message within 48 hours to confirm that your registration has been accepted. You will be able to receive your first Talkalotmore call allowance 30 days after your registration is accepted. Once the amount of the allowance has been calculated, it could take up to a further 48 hours to be added to the account.
4. Your confirmation text will include reference to your "anniversary date". Your anniversary date is the date each month by which you must have topped up with at least £10 in order to receive your next monthly Talkalotmore call allowance. If you do not top-up by this minimum amount you will not receive your Talkalotmore allowance until you next top up. This then resets your anniversary date. You will receive a text confirmation.
5. Talkalotmore gives you either:
   • 50 evening and weekend minutes (50 minute allowance) to call UK standard landlines (starting 01, 02 or 03) and UK mobile numbers (excluding video calls) from the UK every month, provided you have topped-up between £10-14.99 in the previous month; OR
   • 150 evening and weekend minutes (150 minute allowance) to call UK standard landlines (starting 01, 02 or 03) and UK mobile numbers (excluding video calls) from the UK every month, provided you have topped-up between £15 and £29 in the previous month; OR
   • 300 evening and weekend minutes to call UK standard landlines (starting 01, 02 or 03) and UK mobile numbers (excluding video calls) from the UK every month, provided you have topped-up at least £30 in the previous month.
6. If you are on Talkalotmore and not receiving 50 minutes for topping up £10 then simply send a text message with the keyword MORE to 21300 free and we will opt you in. Please note you will also be moved to the new Talkalot rates as part of this request. Opt in could take up to 48 hours to process.
7. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
8. If you have a Bolt Ons package including an allowance of minutes each month, your Talkalotmore 50, 150 or 300-minute allowance will be used first, followed by your Bolt On allowance.
9. Please allow 48 hours for each month's allowance to be applied to your account. You will receive a text message confirming when your Talkalotmore call allowance has been activated. The Talkalotmore call allowance will be replenished every month on your anniversary date provided you have topped-up by at least £10 by this date each month. If you do not top-up by this minimum amount you will not receive your Talkalotmore until you next top up
10. O2 reserves the right to remove, vary or amend any element of this offer. If we amend Talkalotmore to