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Help and support for
Apple iPhone 11

Change the device
Apple iPhone 11

Most viewed guides

Set up your phone for internet
Insert SIM
Restart your phone
Improve battery life
Turn silent mode on or off

Choose topic for your Apple iPhone 11

First steps

Insert SIM
Turn your phone on and off
Activate your phone
Charge your phone
Transfer content from an Android phone
Activate Apple ID on your phone

Security settings

Turn SIM lock on or off
Turn the lock code on or off
Use Face ID

Sound and screen settings

Turn silent mode on or off
Set date and time on your phone
Turn notifications on or off
Change lock screen settings
Change accessibility settings
Use widgets
Use Dark Mode
Turn Do Not Disturb on or off
Screenshot on your phone

eSIM

Transfer eSIM to your Apple iPhone
Activate eSIM on your Apple iPhone using a QR code

Calls and voicemail

Turn call waiting on or off
Turn your own caller ID on or off
Turn VoLTE on or off
Turn WiFi Calling on or off
Set up voicemail
Cancel all diverts
Use Visual Voicemail
Change FaceTime settings

App management

Install apps on your phone
Use App Library
Close apps
Use music player
Turn automatic app updates on or off
Turn Offload Unused Apps on or off
Change background app refresh settings
Turn tracking request for downloaded apps on or off
Save information about what data your apps use

Battery usage

Improve battery life
Turn optimised battery charging on or off

Restart

Restart your phone

Update and restoring factory settings

Update your phone
Factory reset your phone

iMessaging

Set up iMessaging

Text messaging

Set up text messaging

Picture messaging

Set up picture messaging

Email

Set up POP3 email
Set up IMAP email

Network settings

Change network
Change network mode
Turn airplane mode on or off

Internet and WiFi

Set up your phone for internet
Connect to a WiFi network
Use hotspot on your phone
Turn Wi-Fi Assist on or off

Data usage

Check data usage
Turn mobile data on or off
Turn roaming on or off
Turn low data usage on or off

Bluetooth

Connect to a Bluetooth device

GPS

Turn GPS on or off

Backup and synchronisation

Sync content automatically
Transfer files between computer and phone