You can add up to ten Bolt Ons to make your tariff work harder for you.
View our Bolt Ons
- Extra data
Amount Cost 100MB £2.50 500MB £5.00 1GB £8.33 2GB £12.50
- MMS Bolt Ons
Send sound, images and video by text.
Amount Monthly cost 50 MMS £4.17 100 MMS £6.25
- Text Bolt Ons
Amount Monthly cost per handset Unlimited £6.50
- O2 Insure
Sleep easy knowing that your mobile is protected from life’s little mishaps with a Damage Cover or Full Cover policy from O2 Insure.
Our policies extend worldwide, so whether you’re at home or working abroad, you’re covered. We also cover up to £300 for any accessories bought from O2 damaged at the same time as your device.
If you damage your phone you can opt for our fast-fix exchange service to get a replacement the next day*. Or save money by choosing the return option – you’ll pay a lower excess charge while you wait for your phone to be repaired or replaced (between 3-5 days).
This covers work’s little accidents. Like a smashed screen on the pavement. can opt for next day exchange, or choose the return option which saves money because it’s a matter of waiting for the broken phone to be fixed (takes 3–5 days).
What does it cost?
Our Damage Cover policy covers mobile phones against accidental damage, including water damage or a smashed screen. The monthly cost depends on the replacement cost of the mobile.
Monthly Premium £3 £5 £6 £7.50 £9 Standard Excess (3-5 day service) £10 £20 £30 £40 £60 Fast-fix excess (Exchange service*) £25 £45 £60 £70 £90
A phone dropped. Left in a taxi. Missing from a hotel room. We cover all that. You can choose next day exchange cover if speedy re-connection is critical. Or to save money, you can choose the cover that fixes any phones that gets damaged (takes 3-5 days).
What does it cost?
Our Full Cover policy covers their mobile phones against theft, loss or accidental damage. The monthly cost depends on the replacement cost of the mobile.Full Cover
Monthly Premium £5 £8.50 £10 £12.50 £15 Standard Excess (3-5 day service) £10 £20 £30 £40 £60 Fast-fix excess (Exchange service* plus loss & theft) £25 £45 £60 £70 £90
- How do I buy O2 Insure?
Check out the insurance policies and prices to find the package that's right for you. You can add insurance on the Tariff and Extras page, before you complete your order. Or simply ask in–store or calling O2 Business Customer Services.
What you need to know
- Once you buy or upgrade to a new mobile, you've got 28 days to get O2 insurance
- You have to be with O2 and over 18 to get one of our insurance policies
How to submit a claim
Just call O2 customer services to submit a claim. You might be asked to fill out a claim form.
Access your T's and C's
Check the details of your policy here
For policies purchased after 1 March 2011
O2 Mobile Insurance is underwritten by Telefónica Insurance S.A. UK Branch
Their UK address is: 260 Bath Road, Slough, Berkshire, SL1 4DX.
Their Registered UK Number is FC029774.
For policies purchased before 1 March 2011
These policies are underwritten by ACE European Group Ltd.
Their UK address is: 100 Leadenhall Street, London, EC3A 3BP.
Their Registered UK Number is 1112892.
O2 Mobile Insurance underwritten by Telefónica Insurance SA UK Branch 260 Bath Road, Slough, Berkshire SL1 4DX. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (Reference Number 718822) and the Prudential Regulation Authority, registered in UK No. FC029774. O2 Mobile Insurance must be taken within 28 days of purchasing. Terms apply, visit o2.co.uk/terms
- Can i get an Itemised Bill?
Itemised billing: available for £1 a month.
All prices exclude VAT unless otherwise stated.
Data overage will be charged at a rate of 2.5p/MB.
Costs for extra Anytime Anyone Minutes are for UK calls to standard UK landlines (starting 01, 02 and 03) standard UK mobiles, group conferencing and GSM WAP. Costs for extra Anytime Minutes are for UK calls to standard UK landlines (starting 01, 02 and 03).
Off-peak is from 7pm to 7am weekdays and 7pm Friday to 7am Monday over the weekend.
Your monthly Airtime plan will be adjusted on your April bill by 1.3%, the Retail Price Index (RPI) rate of inflation which was announced on February 16th and each year thereafter in the April by the Retail Price Index (RPI) rate of inflation announced in the preceding February.