Keep your phone looking shiny and new
We know how much you love your phone. And we know accidents happen. That's why we'll give you a free screen replacement with selected phones and tariffs. This means you'll be covered for up to 24 months, during which time you'll be able to make one claim. So it won't be the end of the world if your brand new phone slips from your hands. Terms and exclusions apply.
If you’re on a flexible tariff on O2 Refresh and you move to a lower tariff, you may no longer be eligible for Free Screen Replacement or Loss and Theft Cover, even if you later move back to a higher tariff. Find out more about flexible tariffs.