O2 Travel in our Inclusive Zone

Going outside of Europe? Good news. With our O2 Travel Inclusive Zone Bolt On, available on selected O2 Refresh and sim only tariffs, you can get inclusive data roaming in 27 international destinations. And if you’re going beyond our Inclusive Zone you can still subscribe to our full O2 Travel Bolt On for £4.99 a day in selected destinations.

You’ll get a daily allowance of 120 minutes and 120 texts, and data,  when you roam in our O2 Travel Inclusive Zone. There’s no cap on data, but we’ll manage traffic and may need to slow down speeds depending on usage, and all allowances are subject to our Fair Usage policy. Calls and texts to premium rate numbers and other special numbers are not included.             

 

Which destinations are included in our Inclusive Zone?

The following destinations form our O2 Travel Inclusive Zone:

Argentina Honduras
Australia Madagascar
Botswana Mexico
Canada Myanmar
Chile New Zealand
Colombia Nicaragua 
Costa Rica Panama
Ecuador Paraguay
El Salvador Peru
Greenland Rwanda
Guatamala United States
Guinea Uruguay
Guyana Venezuela
Yemen  

If you go over your allowance, you’ll pay the standard international roaming rates for the country you’re roaming in. See rates for your destination

What if I'm travelling in Europe?

We cover roaming in our Europe Zone as part of our phone tariffs. So your data, minutes and text allowances will work in our Europe Zone, just like they do at home. Find out more about roaming in our Europe Zone.

Which tariffs are eligible for O2 Travel in Inclusive Zone?

Free O2 Travel in our Inclusive Zone is available with selected phones and tablets on our 4GB, and 15GB and above O2 Refresh tariffs, as well as our £20 and above 12 month sim only tariffs. It’s not available on any other sim only tariff, O2 Refresh tariffs below 4GB, or 5GB and 10GB O2 Refresh tariffs.

What about Pay As You Go customers?

Pay As You Go tariffs are not eligible for O2 Travel in our Inclusive Zone, so standard international roaming rates will apply. Find out more about travelling abroad with Pay As You Go.

What if I flex my data down to a tariff that isn’t eligible for O2 Travel in Inclusive Zone?

All tariff changes made on your flexible tariff will only take effect from your next bill date. If you move to a tariff that doesn’t include free O2 Travel in our Inclusive Zone, then you’ll lose that benefit, but you can still buy our full O2 Travel Bolt On for £4.99 a day in selected destinations. Or you can choose to roam at standard international roaming rates.

What if I flex my data up to a tariff with free O2 Travel in Inclusive Zone?

All tariff changes made on your flexible tariff will only take effect from your next bill date. If you move to an eligible tariff, the Bolt On will be added automatically, and you’ll be able to use your O2 Travel allowance in our Inclusive Zone from your next bill date.

What happens if I go over my O2 Travel allowance for calls and texts?

If you go over your allowance of 120 minutes and 120 texts, you’ll be charged standard international roaming rates.

Why can I see roaming charges in My O2?

At first you may see unexpected roaming charges in your My O2 account. Don’t worry, as long as you’re within your allowance, these charges will correct themselves within three hours and won’t appear on your bill. You’ll still see roaming charges for usage that isn’t included in your allowance, like calls to premium rate numbers. These will appear both in My O2 and on your bill.

What if I move sim only tariffs?

If you bought a 10GB 12 month sim only tariff, on or after 3 May 2018, you’ll be eligible for O2 Travel in our Inclusive Zone, when you move to a £20 or above 12 month sim only tariff.

If you joined on any other sim only tariff, you won’t be eligible, even if you move to a higher tariff.