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Meet the O2 Gurus

A phone you can’t work is like a jar you can’t open. That’s why our O2 Gurus are here to give you free help and advice.

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Get free help and advice

We know your phone is more than just a phone. And our expert Gurus are dedicated to helping you get the most out of it. From backing up your data, to advice on taking amazing photographs.

Hundreds of Gurus are available to give you free advice in store, online, and over the phone.

Fix my device

Got an issue with your device? Use our clever tool to fix it.

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Online help for your device

We'll guide you through set-up, features and more.

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Speak to an O2 Guru

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My O2

Track your usage, check your bills, upgrade and more.

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My O2

Track your usage, check your bills, upgrade and more.

Need help with your device?

Take a look at our useful self-help guide.

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Watch how-to videos, tech news and reviews.

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Read about keeping kids safe online.

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