Personal | Business
Sign in or Register
O2 Logo White
  • Shop

    Phones

    • Phones
    • Upgrades
    • Apple iPhone
    • iPhone 16
    • Android phones
    • Refurbished phones

    Tablets, laptops and dongles

    • Tablets
    • Apple iPad
    • Android tablets
    • Laptops
    • Dongles and mobile WiFi

    SIMs and Tariffs

    • Pay Monthly SIMs
    • Pay As You Go SIMs
    • Tariffs
    • International
    • Top-up
    • Essential Plan

    Accessories and more

    • Tech and accessories
    • Apple Watch
    • Smartwatches
    • AirPods
    • Coming soon
    • Great deals
  • Why O2

    Flexibility

    • O2 Switch up
    • O2 custom plans
    • Multisave
    • O2 Recycle
    • Click and collect

    Perks

    • O2 Extras
    • Volt
    • Priority tickets and offers
    • Perks at O2 venues
    • Pay As You Go Rewards

    Services

    • Manage your account
    • Keeping kids safe online
    • Ideas and Inspiration
    • Insurance

    Connected

    • Coverage checker
    • Network coverage
    • 5G coverage
    • O2 WiFi
    • Using your phone abroad
    • Live bigger with Volt

      Discover extra benefits
    • O2 bubbles

      See all the reasons to choose O2

      Why join O2?
  • Help

    Help and support

    • Account
    • Products and services
    • Device guides
    • Network and international
    • Safety and security

    Most popular

    • Activating your SIM
    • eSIM
    • How to track your order
    • Payment support
    • Understanding your bill

    Useful links

    • Store locator
    • Network status
    • Faulty device
    • Virgin Media O2
    • Fraud help

    Contact us

    • O2 Community
    • My O2 App
    • Contact us
  • My O2
  • Search
  • Basket

Like New

Help and support

Check out the latest and greatest refurbished phones from our Like New range and rest easy knowing you could save a bundle on a phone that works as well as a new one.

What to expect from a refurbished phone:

All the refurbished phones in our Like New range are in good shape – meaning you won’t see any deep cracks or scratches from previous use. We check for everything from scuffed screens and cracked cases to bashed-up buttons to make sure all our refurbished phones are up to scratch. It’ll arrive with at least 80% battery health too – so you won’t be running out of juice unexpectedly.​

​Only phones that meet our high standards make the cut, so you can rest easy knowing everything’ll work perfectly. In fact, we’re so confident in our Like New range, all our refurbished phones come with our 3-Year Warranty if you choose a Plus Plan – or a year’s warranty if you don’t. That’s exactly the same as if you bought the same phone from us brand new.

What’s in the box?​

As part of our push toward a sustainable future, all our refurbished phones are delivered in recyclable boxes. They come with a USB charging cable and a tool to change the SIM. To avoid e-waste, we don’t include a mains plug. That means fewer unused adapters rattling around in drawers, and ultimately fewer in landfill.

Useful links:

Find out more about our refurbished phones

Shop all of our refurbished iPhones

Check out our refurbished phones T&Cs

Legal Stuff

Savings: The saving is achieved on the total hardware cost of the relevant Like New phone when comparing the price with new. Not all Like New phones will be cheaper than the new equivalent – savings achieved on selected devices only. Compare prices at o2.co.uk/shop

Environmental: Purchasing a refurbished phone from our Like New range reduces emissions, uses fewer virgin materials and emits less CO2, compared to buying a new one. For more details, view our Environmental claim substantiation

Warranty: Selected tariffs only. 3-Year Warranty is lost if you move to an ineligible tariff, upgrade and purchase a new device or SIM Only plan, or fail to pay monthly payments. 3-year period includes any standard manufacturer warranty period. Exclusions apply. Wear and tear, software issues, and accidental, cosmetic or water damage are not covered. For full exclusions and terms see o2.co.uk/terms

Last updated: 06/02/2025


Was this information helpful?


Can't find what you're looking for?

My O2

Track your usage, check your bills, upgrade and more

Go to My O2

Need help with your device?

Take a look at our useful self-help guide

Go to help

O2 Community

Head to our forum to ask questions and chat with other O2 customers

Join in
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2025 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • Home
  • Help
  • Products and Services
  • Plans and tariffs
  • Like new

Related pages

  • Ultimate Plan FAQs
  • Texts and picture messages
  • Multisave
  • Device plan
  • Auto-save
  • O2 Refresh Explained
  • O2 Open
  • Sharer plans
  • Tariff options

  • Help