Access for all

Find out about our additional advice, adjustments and services

Read our Accessibility and Vulnerable Customers policy for more info on the support we offer

Get additional support or adjustments to manage your account

Get info on finding the right phone for the elderly or disabled

Find out how to get help with your Pay Monthly or Pay as you Go bills

Everyone needs a little help sometimes. See what cost of living support you might be missing out on.

We have a team dedicated to supporting you in the case of bereavement or a customer being diagnosed as critically ill

An O2 Community page dedicated to Accessibility

Check out our content for business. Get the support you need, when you need it

Additional sources of information and support

Got a quick question? We’ll show you the quickest way to get help.