Sorry, our support request form isn’t working right now. While we get it fixed, there are other ways you can get in touch:
If you’d like us to add a note about your circumstances to your account and arrange ongoing support or adjustments, get in touch with our customer service team or head into your local store.
If your needs are more complex and you need ongoing assistance when using or accessing our services due to disability or a personal situation,
email: accessforyou@o2.com or send a WhatsApp to 07921 336150. Please include your name, mobile number, account number and details of your support needs.