Support request - Access for All

About you

Please complete all fields unless stated otherwise.

Are you the account holder?

Yes, I'm the account holder

No, I'm not the account holder

First name

Last name

O2 mobile number

Email address

Who is this request for?

It's for me

Someone else whose account I help manage

Contact preference

We'll try to get in touch using your preferred contact method, but sometimes you might get an automatically generated text or email. Please select which method of contact you prefer. We may need to contact you about the information you share on this form. This could come from an unknown number or email address.

Your account

Would you like to nominate a trusted friend or family member to help you manage your account?

Yes, I would like to nominate

No, I don't want to nominate

Support needs

Please tell us about your disability or personal circumstances, and the adjustments you need us to make for you. This information will be recorded on your account for future reference. The information you provide will help us assess your requirements and any reasonable adjustments to how we work and communicate with you.

I consent to you, Telefonica UK Limited, using my information to assess my needs and adjust the services you provide to me.

You can withdraw your consent or update your details at any time by emailing accessforyou@o2.com. Find out more about how we use your data in our Privacy Policy.