Other products and services

Terms & conditions

Priority Instant Winners Promotion - July 2019

These terms incorporate and should be read in conjunction with the General Terms for Priority Prize Draw.

  1. Eligibility: You need to be 16+, an O2 customer and registered on Priority to enter. Employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with the Promotion are not eligible to win. Entry via or using malicious third party software (as determined by O2), or any other electronic or automated means is strictly prohibited, including (without limitation) use of bots, crawlers, browser plug-ins or browser extensions that scrape and/or modify activity of the platforms used by O2 to deliver the Promotion. O2 reserves the right to disqualify entrants who use such methods, and any prizes won will be forfeited by those entrants.
  2. How it works: The Promotion Period will run for five weeks from 5 July 2019 to 2 August 2019. During the Promotion Period there are five (5) Entry Periods which occur every Friday during the Promotion Period from 12:00 (midday) until 21:59.
  3. Each Entry Period gives you the opportunity to secure a Unique Entry Code that can only be used for that specific Entry Period.
  4. To reveal a Unique Entry Code, tap ‘Use now’ in the Priority App. When you are ready to enter, push the ‘Go to Site’ button on the Priority app and then paste or type the Unique Entry Code on the Instant Winners site, along with your details and click ‘Submit’. To win, you need to correctly enter during a mystery, predetermined “winning moment” or, in the event that no one enters during a winning moment, as close as possible to that winning moment. In the event that two entries are submitted in the same millisecond, prizes will be allocated on to the first entry received by us on a “first past the post” basis. No other method of entry is valid.
  5. There is an aggregate total of 4,254 winning moments and 4,254 corresponding prizes across the combined Entry Periods. If a winner does not accept a prize or winner eligibility cannot be verified, O2 may, at its discretion, re-use said prize in other promotions and offers.
  6. Prizes: All Prizes are offered as described in clause 13 of these terms. Prize descriptions have been provided by the respective prize supplier and O2 is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this promotion.
  7. Prizes are non-transferable and cannot be exchanged for cash or other alternatives.
  8. Limited time to accept your prize: Winners will be notified instantly throughout the Promotion Period. Winners may be required to provide details to verify their eligibility. If required, details must be provided promptly (within five calendar days of the winner’s first winner notification) in accordance with acceptance instructions given to winners by O2 or the prize suppliers (this will usually be an email or phone call).
  9. If you receive a winner notification but you don’t follow the verification instructions in that notification required to claim your prize within five calendar days of the notification you will forfeit the prize. We won’t be held responsible and the prize will be deemed unclaimed.
  10. These terms and the entry instructions apply alongside the General Priority Prize Draw Terms. If there’s a conflict these terms take precedence.
  11. Data processing: Your information will be collected, stored and processed by O2 and our suppliers for the purposes of administrating and assessing this Promotion. If you win a prize supplied by a third party, O2 will provide your information to that third party for the purpose of enabling you to redeem or receive the prize. If you have won we may communicate your name and county to showcase that a particular prize has been won, and if you provide us with your Twitter and/or Instagram handle when entering we may give you a shout out on the relevant sotcial media platform. For any other queries concerning the security of your data and how it is being used please see our Privacy Policy.
  12. This prize draw is promoted and administered by Telefónica UK Limited (“O2”).
  13. Prize Descriptions and Conditions
    Each lucky winner will receive a unique Prize Code which will allow the winner to claim up to four tickets to their allocated Merlin attraction. The Prize Code allows for an online redemption and booking via a unique booking link.

    Each week, the Prize pool will be made up of tickets to different attractions. The attractions will be broken up by approximate region: London, The North and The South.
Prize Number of Prizes Prize conditions
Week One – 05/07/2019 – Southern Attractions:
By entering the Promotion on Week One (05/07/19), you could win tickets to any one of the following Southern based attractions:
  All tickets must be booked by 31/08/19 and bookings are subject to availability. Prize Codes are distributed at random and tickets are non-transferable and cannot be exchanged for cash. Travel and accommodation are not included. Entry subject to compliance with the relevant attraction’s terms and conditions, please check the relevant attraction’s website for more details.
Thorpe Park Resort 375
The Legoland® Windsor resort 312
Sealife Brighton 86
Sea Life Weymouth 36
Week One – Total Prizes 809
Week Two – 12/07/2019 – Northern Attractions:
By entering the Promotion on Week Two (12/07/19), you could win tickets to any one of the following Northern based attractions:
  All tickets must be booked by 31/08/19 and bookings are subject to availability. Prize Codes are distributed at random and tickets are non-transferable and cannot be exchanged for cash. Travel and accommodation are not included. Entry subject to compliance with the relevant attraction’s terms and conditions, please check the relevant attraction’s website for more details.
Alton Towers Resort 375
Warwick Castle 225
Sealife Manchester 75
Sealife Birmingham 25
Sealife Hunstanton 25
Sealife Blackpool 22
Sealife Great Yarmouth 22
Sealife Great Loch Lomond 22
Sealife Great Scarbourgh 22
Legoland® Discovery Centre Birmingham 12
Legoland® Discovery Centre Manchester 12
Madame Tussauds Blackpool 37
The York Dungeon 28
The Edinburgh Dungeon 22
The Blackpool Dungeon 22
Blackpool Tower Eye 69
Bear Grylls Adventure 25
Week Two – Total Prizes 1040
Week Three – 19/07/2019 – London Attractions:
By entering the Promotion on Week Three (19/07/19), you could win tickets to any one of the following London based attractions:
  All tickets must be booked by 31/08/19 and bookings are subject to availability. Prize Codes are distributed at random and tickets are non-transferable and cannot be exchanged for cash. Travel and accommodation are not included. Entry subject to compliance with the relevant attraction’s terms and conditions, please check the relevant attraction’s website for more details.
Chessington World of Adventure Resort 250
Sealife London Aquarium 62
Madame Tussauds London 42
The London Dungeons 31
Shrek's Adventure! London 31
The Coco Cola London Eye 135
Week Three – Total Prizes 551
Week Four – 26/07/2019 – Northern Attractions:
By entering the Promotion on ‘Week Four’ (26/07/19), you could win tickets to any one of the following Northern based attractions:
  All tickets must be booked by 31/08/19 and bookings are subject to availability. Prize Codes are distributed at random and tickets are non-transferable and cannot be exchanged for cash. Travel and accommodation are not included. Entry subject to compliance with the relevant attraction’s terms and conditions, please check the relevant attraction’s website for more details.
Alton Towers Resort 375
Warwick Castle 225
Sealife Birmingham 25
Sealife Hunstanton 25
Sealife Blackpool 22
Sealife Great Yarmouth 22
Sealife Great Loch Lomond 22
Sealife Great Scarbourgh 22
Legoland® Discovery Centre Birmingham 13
Legoland® Discovery Centre Manchester 13
Madame Tussauds Blackpool 38
The York Dungeon 29
The Edinburgh Dungeon 22
The Blackpool Dungeon 22
Blackpool Tower Eye 69
Bear Grylls Adventure 25
Week Four – Total Prizes 1044
Week Five – 02/08/2019 – Southern Attractions:
By entering the Promotion on ‘Week Five’ (02/08/19), you could win tickets to any one of the following Southern based attractions:
  All tickets must be booked by 31/08/19 and bookings are subject to availability. Prize Codes are distributed at random and tickets are non-transferable and cannot be exchanged for cash. Travel and accommodation are not included. Entry subject to compliance with the relevant attraction’s terms and conditions, please check the relevant attraction’s website for more details.
 
Thorpe Park Resort 375
The Legoland® Windsor Resort 313
Sealife Brighton 86
Sealife Weymouth 36
Week Five – Total Prizes 810
Total Prizes available during the Promotion 4254