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Terms & conditions

Priority Instant Winners Promotion - September 2020

These terms incorporate and should be read in conjunction with the General Terms for Priority Prize Draw.

  1. Eligibility: You need to be 16+, an O2 customer and registered on Priority to enter. Employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with the Promotion are not eligible to win. Entry via or using malicious third party software (as determined by O2), or any other electronic or automated means is strictly prohibited, including (without limitation) use of bots, crawlers, browser plug-ins or browser extensions that scrape and/or modify activity of the platforms used by O2 to deliver the Promotion. O2 reserves the right to disqualify entrants who use such methods, and any prizes won will be forfeited by those entrants.
  2. How it works: The Promotion Period will run for five days only, from the 28 September 2020. During the Promotion Period there are five (5) Entry Windows which occur, for 24 hours only, from 12:00 (midday) on the 28 September until 11:59 on the 3 October 2020.
  3. Each Entry Window(s) gives you the opportunity to secure a Unique Entry Code that can only be used for that specific Entry Period.
  4. To reveal a Unique Entry Code, tap ‘Use now’ in the Priority App. When you are ready to enter, tap the ‘Go to Site’ button on the Priority app and then paste or type the Unique Entry Code on the Instant Winners site, along with your details and click ‘Submit’. To win, you need to correctly enter during a mystery, predetermined “winning moment” or, in the event that no one enters during a winning moment, as close as possible to that winning moment. In the event that two entries are submitted in the same millisecond, prizes will be allocated on to the first entry received by us on a “first past the post” basis. No other method of entry is valid.
  5. There is an aggregate total of 20,101 winning moments and 20,101 corresponding prizes across the Entry Period. If a winner does not accept a prize or winner eligibility cannot be verified, O2 may, at its discretion, re-use said prize in other promotions and offers.
  6. Prizes: All Prizes are offered as described in clause 13 of these terms. Prize descriptions have been provided by the respective prize supplier and O2 is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this promotion.
  7. Prizes are non-transferable and cannot be exchanged for cash or other alternatives.
  8. Limited time to accept your prize: Winners will be notified instantly throughout the Promotion Period. Winners may be required to provide details to verify their eligibility. If required, details must be provided promptly (within five calendar days of the winner’s first winner notification) in accordance with acceptance instructions given to winners by O2 or the prize suppliers (this will usually be an email or phone call).
  9. If you receive a winner notification but you don’t follow the verification instructions within that notification, eg. to claim your prize within five calendar days of the notification, you will forfeit the prize. We won’t be held responsible and the prize will be deemed 'unclaimed'.
  10. These terms and the entry instructions apply alongside the General Priority Prize Draw Terms. If there’s a conflict these terms take precedence. 
  11. Data processing: Your information will be collected, stored and processed by O2 and our suppliers for the purposes of administrating and assessing this Promotion. If you win a prize supplied by a third party, O2 will provide your information to that third party for the purpose of enabling you to redeem or receive the prize. If you have won we may communicate your name and county to showcase that a particular prize has been won, and if you provide us with your Twitter and/or Instagram handle when entering we may give you a shout out on the relevant social media platform. For any other queries concerning the security of your data and how it is being used, please take a look at our Privacy Policy.
  12. This Prize Draw is promoted and administered by Telefónica UK Limited (“O2”).
  13. Prize Descriptions and Conditions
Prize Description Number of Prizes available Prize conditions for winners
Much Better Adventures: Marine Conservation Adventure 1

By entering the Promotion on (28/09/20 to 03/10/20), an entrant could win a week for two on a remote Caribbean island.

There is one five-night trip to Belize for two people with Much Better Adventures to be won. Participants must be aged 18+ to travel. Available for travel within an 18 month period of receiving the win message. Available for two people travelling together. Dates of travel to be agreed between the winner and Much Better Adventures, and will be strictly subject to availability. Offer cannot be exchanged in part or in full for cash, gift cards, or an alternative trip. No additional costs or expenses are covered other than those listed in the prize description. Terms and conditions of booking with Much Better Adventures and/or suppliers will apply to all arrangements provided as part of the prize, and as made available in booking documentation. Much Better Adventures reserve the right to exchange all or some elements of the prize for an alternative of similar quality and value, or to withdraw the prize offer in extenuating circumstances.

Much Better Adventures will offer free date changes and cancellations up to 31 days before departure. For full FAQs relating to Covid-19, please visit:

Cult Beauty: Ethical Beauty products 50

By entering the Promotion on (28/09/20 to 03/10/20), an entrant could win 1 of 50 Biossance Squalane + Peptide Eye Gels.

There are 50 ‘Biossance Squalane + Peptide Eye Gels’ 15ml (RRP £46) from Cult Beauty to be won. One prize per code, one prize per customer. Cannot be redeemed in conjunction with any other offer or promotion. Postage is free. Prize only available to customers with a UK shipping address. Codes must be redeemed by their expiry date on Sunday 15/11/20.

JBL: Eco Speakers 50

By entering the Promotion on (28/09/20 to 03/10/20), an entrant could win 1 of 50 JBL Flip 5 Eco Speakers.

There are 50 Flip 5 Eco Speakers from JBL to be won. One speaker per winner. Only one code per order can be used. No cash alternative is available. Your unique code cannot be used in conjunction with any other offer.

Shipping to Mainland UK only. Delivery can take up to 10 working days from date of dispatch. Customer is responsible for ensuring delivery address is full and complete. Customer is responsible for any orders left in a safe place.

Lime Scooters: Free Ride vouchers codes 5,000

By entering the Promotion on (28/09/20 to 03/10/20), an entrant could win 1 of 5,000 20-minute bike or e-scooter rides with Lime Scooters.

There are 5,000 ‘free ride’ codes to be won from Lime. Code is redeemable for up to £4 off of a single ride on a Lime scooter or Jump bike operating within the United Kingdom. All costs above £4 must be paid by the rider. Code only redeemable within the Lime app. Code only valid for a Priority Instant Winners recipient. Redeemable for both new and existing customers. Code valid for 12 months starting 25/09/20 and ending 25/09/20.

By using your Lime code, winners agree to Lime's terms of use, which can be viewed below. Use of Lime's goods and services is subject to their user agreement, available at

Kabloom - Seed Bomb Pollinators 14,000

By entering the Promotion on (28/09/20 to 03/10/20), an entrant could win 1 of 14,000 Beebom Seedbom Pollinators.

There are 14,000 Beebom Seedboms by Kabloom to be won. Prize is limited to one per customer. Prize is limited to one product, namely the Kabloom Ltd ‘Pollinator Beebom Seedbom’. Cannot be exchanged for cash value of product. Cannot be exchanged for any other product. Cannot be exchanged in conjunction with any other products. Cannot be used with any other special offer. If any other products are to be purchased this must be done in a separate transaction. Any products received in a damaged state must be claimed within three days of delivery. Damage claims should be emailed to using the subject ‘O2 damage’. Kaboom’s products are not subject to any warranty. Kabloom aim to dispatch free products within five days of redemption. Kabloom cannot be held responsible for any dispatch delays or items delayed in transit. Kabloom do not accept any product returns or exchanges.

Only one gift can be claimed with the free gift code and cannot be used in conjunction with any other special offers.

Full instructions are provided on the packaging sleeve and many questions are answered on the FAQ page – Kabloom Seedboms are suitable for ages three and over.

Love Cocoa: Chocolate Treats 1,000

By entering the Promotion on (28/09/20 to 03/10/20), an entrant could win 1 of 1000 chocolate bars from Love Cocoa.

There are 1000 chocolate bars to be won from Love Cocoa. Winners can choose from Salted Caramel or Sea Salt chocolate bars only via the specific URL provided.

Free delivery only applies if you do not add any other product to the order. Code cannot be used more than once. Redeem before your code expires on Saturday 31/10/20.

Once redeemed, orders will then we dispatched and arrive within the three-five working days, delivered contactless through the letterbox (beware if you have pets).