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Terms & conditions

Priority Instant Winners Promotion - August 2019

These terms incorporate and should be read in conjunction with the General Terms for Priority Prize Draw.

  1. Eligibility: You need to be 16+, an O2 customer and registered on Priority to enter. Employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with the Promotion are not eligible to win. Entry via or using malicious third party software (as determined by O2), or any other electronic or automated means is strictly prohibited, including (without limitation) use of bots, crawlers, browser plug-ins or browser extensions that scrape and/or modify activity of the platforms used by O2 to deliver the Promotion. O2 reserves the right to disqualify entrants who use such methods, and any prizes won will be forfeited by those entrants.
  2. How it works: The Promotion Period will run for two days from 28 August 2019 to 29 August 2019. During the Promotion Period there are two (2) Entry Periods which occur during the Promotion Period from 12:00 (midday) until 21:59.
  3. Each Entry Period gives you the opportunity to secure a Unique Entry Code that can only be used for that specific Entry Period.
  4. To reveal a Unique Entry Code, tap ‘Use now’ in the Priority App. When you are ready to enter, push the ‘Go to Site’ button on the Priority app and then paste or type the Unique Entry Code on the Instant Winners site, along with your details and click ‘Submit’. To win, you need to correctly enter during a mystery, predetermined “winning moment” or, in the event that no one enters during a winning moment, as close as possible to that winning moment. In the event that two entries are submitted in the same millisecond, prizes will be allocated on to the first entry received by us on a “first past the post” basis. No other method of entry is valid.
  5. There is an aggregate total of 5,062 winning moments and 5,062 corresponding prizes across the combined Entry Periods. If a winner does not accept a prize or winner eligibility cannot be verified, O2 may, at its discretion, re-use said prize in other promotions and offers.
  6. Prizes: All Prizes are offered as described in clause 13 of these terms. Prize descriptions have been provided by the respective prize supplier and O2 is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this promotion.
  7. Prizes are non-transferable and cannot be exchanged for cash or other alternatives.
  8. Limited time to accept your prize: Winners will be notified instantly throughout the Promotion Period. Winners may be required to provide details to verify their eligibility. If required, details must be provided promptly (within five calendar days of the winner’s first winner notification) in accordance with acceptance instructions given to winners by O2 or the prize suppliers (this will usually be an email or phone call).
  9. If you receive a winner notification but you don’t follow the verification instructions in that notification required to claim your prize within five calendar days of the notification you will forfeit the prize. We won’t be held responsible and the prize will be deemed unclaimed.
  10. These terms and the entry instructions apply alongside the General Priority Prize Draw Terms. If there’s a conflict these terms take precedence. 
  11. Data processing: Your information will be collected, stored and processed by O2 and our suppliers for the purposes of administrating and assessing this Promotion. If you win a prize supplied by a third party, O2 will provide your information to that third party for the purpose of enabling you to redeem or receive the prize. If you have won we may communicate your name and county to showcase that a particular prize has been won, and if you provide us with your Twitter and/or Instagram handle when entering we may give you a shout out on the relevant sotcial media platform. For any other queries concerning the security of your data and how it is being used, please take a look at our Privacy Policy.
  12. This prize draw is promoted and administered by Telefónica UK Limited (“O2”).
  13. Prize Descriptions and Conditions
Prize Description Number of Prizes available Prize conditions for winners
Four tickets to THE LEGOLAND® WINDSOR RESORT 1,688 Each Instant Winners Prize Code will entitle the bearer to book up to four tickets to attend LEGOLAND® WINDSOR RESORT on the 18 September only. No other dates are available and no additional tickets can be obtained due to capacity restrictions at the venue.

Only Priority customers will be in attendance, but entry will be subject to availability and at the discretion of the park’s management. Under three’s go free in addition to the allocation of four attendees per winning code.

In total we have 6,752 tickets to giveaway for this event – be sure to submit your entry via Priority, before 10pm on the 28th August for your chance to win.

All winners will be contacted instantaneously upon revealing a Winning Notification between the hours of midday and 10pm on the 28 August. All winners will receive their booking instructions and details for the day via the email they used to register their entry. All tickets must be booked by midday 13/09/19 and are subject to availability – therefore please book early to avoid disappointment. Your tickets are non-transferable and cannot be exchanged for cash.

Unfortunately travel and accommodation are not included and entry to the attraction is subject to specific T&Cs, please check details on the booking link provided in the winning confirmation email for more info.
Two tickets to ALTON TOWERS RESORT 3,374 Each Instant Winners Prize Code will entitle the bearer to book up to two tickets to attend ALTON TOWERS RESORT on the 17 September only. No other dates are available and no additional tickets can be obtained due to capacity restrictions at the venue.

Only Priority customers will be in attendance, but entry will be subject to availability and at the discretion of the park’s management. Under three’s go free in addition to the allocation of four attendees per winning code.

In total we have 6,748 tickets to giveaway for this event – be sure to submit your entry via Priority, before 10pm on the 29th August for your chance to win.

All winners will be contacted instantaneously upon revealing a Winning Notification between the hours of midday and 10pm on the 29 August. All winners will receive their booking instructions and details for the day via the email they used to register their entry. All tickets must be booked by midday 13/09/19 and are subject to availability – therefore please book early to avoid disappointment. Your tickets are non-transferable and cannot be exchanged for cash.

Unfortunately travel and accommodation are not included and entry to the attraction is subject to specific T&Cs, please check details on the booking link provided in the winning confirmation email for more info.