On the 29th May, we're putting up some prices on our Pay As You Go tariffs, for the first time in nearly 5 years. We know that price rises are never welcome and we haven't taken this decision lightly. However, these changes will allow us to continue to invest in our network, products and services.
That's why at the same time, we're introducing our best ever Pay As You Go tariffs. Called Big Bundles, the new tariffs will offer customers the following:
- For £10 a month – 100 mins, 1000 texts and 500MB of data
- For £15 a month – 200 mins, 2000 texts and 1GB of data, with 4G acces
- For £20 a month – 400 mins, 4000 texts and 2GB of data, with 4G access
You'll be able to move to a Big Bundle from 29 May by going in store, calling 2202 or logging into My O2.
Below are the changes that might affect you, based on the information we have on how you use your phone.
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Per minute billing
This change affects UK calls to UK landlines and mobiles (including video calls). Instead of charging you a 1 minute minimum for these calls (and then by the second for any call lasting more than a minute), we'll round all calls up to the nearest minute. This means that:
- A call lasting less than 1 minute will continue to be rounded up to, and charged as 1 minute. There will be no change in this scenario
- However, a call lasting more than a minute will be treated differently. For example, whereas in the past a call lasting 1 minute 21 seconds would've been billed as 1 minute 21 seconds, it will now be billed at 2 minutes.
The changes will apply to calls that are made in bundle (i.e. within a tariff or Bolt On allowance) as well as out of bundle calls. It is worth noting that O2 are the last of the major operators (including EE and Vodafone) to move to per minute billing for UK landline and mobile calls on Pay && Go.