My O2 app

Check your data, manage your account and more.

  • Use the app and you'll automatically be entered into our prize draw to win a tech bundle. Text MYO2APP to 2020.
Get the app now

Key features

  • Free to download
  • Sign in quickly and securely using fingerprint recognition (compatible handsets only)
  • Check your data allowance and add Bolt Ons if you need to. Bolt Ons last 30 days and will roll over into the next month if you don't use all your data
  • See who you’ve been calling and texting by name – My O2 syncs with your contacts
  • Pay your bill quickly, using our secure card wallet. Just tick a box and card wallet remembers your card details for next time
  • Check your upgrade options and complete an upgrade
  • Available on iPhone, Android and Windows Phone.

My O2 App

How to sign in

You'll need a username and password to sign into the My O2 app.

If you've used My O2 on our website, the same username and password will also get you into the app.

If you've forgotten your password, or need to register, go to our My O2 sign in page.

When you sign in to the app for the first time you’ll be asked to set up a memorable pin. If available, you’ll then be given the option to use fingerprint recognition. This will make it quicker and more secure for you to sign in.

For help and support downloading and signing in to the My O2 app visit our help pages.

Get it now

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What is the My O2 app?

Why not join lots of customers who already use the My O2 app and access their mobile accounts quickly and easily. Our Pay Monthly customers get access to;

  • Recent charges to your account since your last bill
  • A bill summary, including your bill amount and next bill date
  • Additional data Bolt Ons to buy when you're running low on data
  • View your next upgrade date.

Both Pay Monthly and Pay As You Go customers can view;

  • Tariff details and calling plan costs
  • Allowances of minutes, messages and data
  • Bolt Ons (value added extras)
  • Top Up or pay your bill using our automated call services
  • Comprehensive help and advice at the touch of a button.

Access to the My O2 app is simple. If you're a Pay Monthly customer you'll be able to use your My O2 online credentials or get a reminder at Pay As You Go customers can sign up at A four digit PIN keeps your account secure. Need help signing in? Click Forgotten sign in details or click for help at any time.

Please note:

  • You'll need at least iOS 4.3 to use this app.
  • The My O2 app is not available to O2 business and corporate customers.
  • When using this app abroad, data roaming charges apply.
My O2 app features

We've added some features that you can use without logging in.

You can ask the O2 Community a question, where other O2 customers are ready and waiting to help you with your question.

Why not look around our O2 Guru pages. O2 Gurus offer free and friendly advice on anything from your phone to your mobile broadband or laptop. Find them in many shops, and over the phone.

You can also discover more from O2 with service like Priority Sports and O2 Wallet.

My O2 app Pay As You Go features
  • See your Top up balance
  • See details of your tariff
  • See how many minutes, texts and data you have left in your allowance
  • See your calling plan prices
  • See your Bolt Ons
  • Click to call to Top up
  • We've also updated our Help Section offering hints and tips to get the most from your iPhone
My O2 app Pay Monthly features
  • See how many minutes' texts and data you have left in your allowance
  • See details of your tariff
  • See your calling plan prices
  • See your Bolt Ons
  • Click to call to Pay your bill
  • See recent charges on your account
  • See your bill summary, including last bill date, bill amount and payment due date
  • We've also updated our Help Section offering hints and tips to get the most from your iPhone
Help with signing in

Sign in with your username and password. If you're a Pay Monthly customer you'll have been given this when you joined us and don't worry if you've forgotten these, we can give you a reminder – just click SIGN IN HELP.

If you are a Pay As You Go customer you can sign up quickly and easily for My O2 at

To make it even easier for you, once you have signed in, you can set up a memorable PIN so that you can use this each time to get even quicker access to the app. If you sign out of the app, you will need to sign in again with your username and password and reset your PIN.

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