Some types of calls, messaging and data use aren’t included in your tariff, so you’ll be charged extra for them. And if you use up your normal allowance of calls, texts or data, you’ll be charged for any usage on top of this. Take a look at the table to see how much you’ll pay.
Service numbers, access charges and international calls
| Voice call charges | Pay Monthly | Pay As You Go |
|---|---|---|
| 084/087 Access Charge | 55p | 55p |
| 09 Access Charge | 55p | 55p |
| 118 Access Charge | 55p | 55p |
| 05 | 55p per minute | 55p per minute |
| 076 | 55p per minute | 55p per minute |
| 07 non-mobile and call forwarding services | 55p per minute | 55p per minute |
| 0800 / 0808 | Free | Free |
| Directory Enquiries (118402) | £1.50 per minute | £1.50 per minute |
| UK to Ireland | 19.5p per minute | 19p per minute |
| UK to EU destinations | 19.5p per minute | 19p per minute |
| UK to Isle of Man, Jersey, Guernsey | 55p per minute | 55p per minute |
| UK to All other destinations | £2 per minute | £1.50 per minute |
Standard calls and text charges outside of your allowance
| Standard call and text charges | Pay Monthly | Pay As You Go |
|---|---|---|
| Voice Call | 55p per minute | 35p per minute |
| Video Call | 50p per minute | 50p per minute |
| Text (SMS to UK Mobile numbers) | 15p per message | 15p per message |
| Text (SMS to Isle of Man, Jersey, Guernsey) | 20p per message | 20p per message |
| Text (SMS to EU) | 6p per message | 6p per message |
| Text (SMS to International) | 55 per message | 25p per message |
| Picture Message (MMS) | 55p | 45p |
| Text Relay calls via 18002 | 55p per minute | 35p per minute |
| Standard non-emergency (101) | 15p per call | 15p per call |
| 070 | 55p per minute | 66p per minute |
Data charges outside of your allowance
| Data charges | Pay Monthly | Pay As You Go |
|---|---|---|
| Data usage | See our latest Pay Monthly terms | £3 per MB. Max £1 per day. |
If there is any conflict between the pricing information set out in this ‘Extra charges guide’ and elsewhere, for example but not limited to, on the O2 website, in store pricing information or in other advertising, the prices in the ‘Extra charges guide’ shall take precedence.