Latest scams: how to spot the latest scams going around | The Drop | Inspiration | O2
Scams to watch out for in the run-up to ChristmasDon’t let fraudsters ruin your festive season – stay alert to these common scams
Delivery text scams
“Hi Mum” scam
Energy bill support scam
“Too good to be true” scams
Broadband and mobile phone scams have skyrocketed in 2022. Once again, scammers are capitalising on the cost-of-living crisis, as many people look to save money on their bills.
You may receive a call from someone saying they’re from a major broadband provider, offering you a surprisingly good deal or generous discount on your current contract. They may also offer you compensation for slow internet speeds. If the caller asks for your bank details, then hang up – it’s a scam. Contact the broadband provider directly instead.
If you receive a call from someone offering you a discount (such as a 40% discount) on your O2 mobile, then hang up immediately – it’s a scam. Remember, we’ll never call, text or email you and ask for a one-time code, password or other security information. If you are unsure whether something is legit or not, report it immediately.
Fraud team scams
Have you accidentally given any personal details to a scammer? You may get a phone call at a later date from someone claiming to be from your bank’s "fraud team". They will say your bank account has been compromised and you need to move your money into a new account to keep it safe. Don’t fall for it – they’re part of the same criminal gang that tricked you into sharing your details in the first place. Never move money into a new account, no matter how professional, persuasive, or urgent the person from the ‘fraud team’ sounds. Hang up and call your bank via the number on their website or in your app to confirm that your account is secure.
What to do if you get a scam message
Report suspicious text messages and phone calls by contacting 7726 for free (see the Ofcom website for instructions) and block the suspected phone number. You can report scam WhatsApp messages by opening the chat with the unknown number and selecting Block and Report. If you’ve given away any personal banking information or have fallen victim to a scam, contact your bank immediately and report the scam to Action Fraud. Stay safe – and enjoy the festive season.