Like your number? You can keep it. Find out below how to keep your number if you're moving to O2.

How do I keep my number when I move to O2?

If you want to keep your mobile number when you transfer to O2, you’ll need a PAC (Porting Authorisation Code). Find out how to get your PAC.


I’m on Virgin Mobile. Will my mobile number automatically get moved to O2?

Virgin Media O2 will be giving millions of its customers more data and extra benefits this year as it begins moving all Virgin Mobile customers over to O2’s range of plans.

In February 2023, we'll start contacting the first group of Virgin Mobile customers who'll be the first to move over to O2 mobile plans, and the switch will happen in March 2023.

We'll continue to move customers over to O2 mobile plans throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.

Find out more here.

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