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I have problems receiving voice calls on my Sony Xperia XZ Premium

If you have problems receiving voice calls, there may be several causes of the problem.

Step 1 of 8
Step 1 of 8

1. Find 'Call forwarding'

Slide your finger downwards starting from the top of the screen.

Step 1 of 8
Step 1 of 8

1. Find 'Call forwarding'

Slide your finger downwards starting from the top of the screen.

Step 1 of 2
Step 1 of 2

1. Restarting your phone

Press and hold On/Off.

Step 1 of 7
Step 1 of 7

1. Find 'Call Barring'

Slide your finger downwards starting from the top of the screen.