Using an original iPhone
If you've received an original 2G iPhone or an iPhone 3G second-hand without a connection you have a number of options to use it.
Already on an O2 Pay Monthly 18 month tariff
If you're on an existing O2 18-month minimum term contract, you can just transfer onto a Pay Monthly tariff for iPhone*. The end date of your contract will stay the same. Once their tariff has been transferred, you just need to connect to iTunes to activate the iPhone.
Already an O2 business customer
If you're an O2 business customer, you'll need to move onto a current business tariff with an iPhone Bolt On and you can keep your existing contract term*. To arrange this you'll need to contact Business Customer Services. Once your tariff has been transferred, you just need to connect to iTunes to activate the iPhone.
Already an O2 Pay & Go customer
If you're an O2 Pay & Go customer you can use your current O2 Pay & Go SIM card with the original 2G iPhone. To make the most of the iPhone features, you can add the O2 Web and Wi-Fi Bolt On for £10 a month giving you unlimited browsing and Wi-Fi access**. To add the Bolt On you'll need to either call 2425 free or text WWW to 21300 free.
Once you've got your iPhone you'll need to activate it and update your iPhone to the latest software version. Find out how.
Alternatively....
If you're not already with O2 or aren't eligible for the above options, you can use the iPhone on a Pay & Go basis. You just need to get a Pay & Go iPhone SIM card from any O2 store. The iPhone SIM card is set to the Favourite Place tariff, so gives you unlimited calls to any UK landline or O2 mobile from your chosen postcode when you top-up £30 or more a month. If you don't like the sound of this tariff, you'll be able to switch to one of our other Pay & Go tariffs. Find out how.
To make the most of the iPhone features, you can add the O2 Web and Wi-Fi Bolt On for £10 a month giving you unlimited browsing and Wi-Fi access**. To add the Bolt On you'll need to either call 2425 free or text WWW to 21300 free.
You'll also need to upgrade your iPhone to the latest software version. Find out how.
When you have the new SIM card, you'll need to go to iTunes to activate it.
Using iPhone with an O2 Pay & Go SIM card
Your iPhone is automatically set to Pay Monthly, so once you've activated the iPhone you'll need to change the settings to Pay & Go to get the things like mobile internet to work.
Please note visual voicemail and call merging are not available with Pay & Go.
*Tariff migration rules apply
**Data usage whilst roaming not included. Unlimited Wi-Fi is available at any of the 9,500 Wi-Fi hotspots from our partners The Cloud and BT Openzone (available from 11 July 2008). Excessive usage policy and full terms apply.
Before Activating
1. Check your voicemail
Before you activate your original 2G iPhone, make sure you listen to your current voicemails. If you're an existing O2 customer, activation will delete your existing voicemails. If you're transferring an existing number from another network operator, existing voicemails will not be transferred.
2. Transfer your contacts, music and photos
Before you activate, migrate your existing mobile contacts onto Outlook, Outlook Express on the PC, or Address Book or Entourage on the Mac.
To activate your iPhone
- Insert your SIM card into your iPhone
- Download and install the latest version of iTunes
- Connect iPhone to a USB 2.0 port on your Mac or PC (not on the keyboard) using the included cable. iTunes opens automatically
- Follow the onscreen instructions in iTunes to activate iPhone and sync your contacts, calendars, music, photos, podcasts, videos, email accounts, and web bookmarks
- If you're new to O2 or billed by Carphone Warehouse and transferring your existing number, contact us with your PAC code if you've not done so already
- You'll also need to upgrade your iPhone to the latest software version. Find out how
Using iPhone with an O2 Pay & Go SIM card
Your iPhone is automatically set to Pay Monthly, so once you've activated the iPhone you'll need to change the settings to Pay & Go to get the things like mobile internet to work. Here's how:
- Go to settings menu, choose General
- Choose Network, then Cellular Data Network
- In the APN box, change mobile.o2.co.uk to payandgo.o2.co.uk - you don't need to change you user name and password
- When finished, press the home button and you're done
