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Terms & conditions

Work Anywhere Bundle terms and conditions

The Work Anywhere Bundle offer is provided by Telefónica UK Limited, 500 Brook Drive, Reading, Berkshire, RG2 6UU, United Kingdom (‘O2’ or ‘We’). These terms were amended to change the eligibility criteria and simplify the redemption process for this Offer in accordance with clause 2.8 of these terms. These terms were amended on, and will be effective for purchases made on or after, 6 December 2018.

The Work Anywhere Bundle includes an eligible device, an Airtime Plan and a twelve month Microsoft Office 365 Personal subscription.


1.1 To obtain and use the Work Anywhere Bundle you (hereinafter ‘ you’ or the ‘Customer/s’) must purchase an Eligible Device with an Eligible Tariff, directly from an O2 shop, online at or directly from our O2 telesales team ( a ‘ Qualifying Purchase’);.
1.1.1 An “Eligible Device” means a tablet computer (but not a tablet), iPad Pro, Pocket Hotspot, Dongle or other mobile wifi product;
1.1.2 An “Eligible Tariff” means on a 5GB or greater O2 Refresh tariff (a Device Plan and an O2 Pay Monthly Mobile Agreement).
1.1.3 “Eligible Devices” and “Eligible Tariffs” are designated as such in O2s sole discretion. O2 shall identify Eligible Devices in these Terms or selected promotional material. Devices and Tariffs may only be eligible for this Offer at certain times, so please check marketing material.
1.1.4 By making a Qualifying Purchase you are agreeing to comply with these terms and conditions, of the Work Anywhere Bundle in addition to and together with: (a) Your Device Plan / Consumer Credit Agreement Terms and Conditions; (b) the terms of your Pay Monthly Mobile Agreement; and (c) any applicable Microsoft terms and conditions that apply when registering for a Microsoft account and Microsoft Subscription including Microsoft’s end user licence agreement (

1.2 O2 Refresh eligibility criteria will apply which includes, but is not limited to, being a UK resident and being over 18.

How to activate your subscription

1.3 Customers must use the unique voucher code contained on the leaflet they receive with their purchase and redeem on

1.4 To activate the Microsoft subscription you will need to enter the unique code from your leaflet onto Once validated you will be directed to the Microsoft website to download your subscription.

1.5 O2 will use a third party, Tech Data Limited, to validate the Microsoft Subscription using the unique code given to you in accordance with our Privacy Policy.

1.6 The Work Anywhere Bundle is available to consumer customers only.

1.7 If you cancel or return any element of the Work Anywhere Bundle all other elements must returned and / or will be deemed cancelled.


2.1 When you have made your first qualifying purchase you will need to enter the unique voucher code on your leaflet on the redemption website at to redeem your Microsoft subscription. This will then transfer you to Microsoft's website to activate your Microsoft subscription

2.2 Only one Work Anywhere Bundle can be redeemed by the Customer who made the Qualifying Purchase, provided that a Customer may make multiple Qualifying Purchases and accordingly receive multiple Work Anywhere Bundles.

2.3 The duration of your Microsoft Subscription will continue from the date you activate it until the End Date.

2.4 The ‘ End Date’ means the earlier of: 2.4.1 the expiry of your twelve month Microsoft Subscription; 2.4.2 the date on which the Pay Monthly Mobile Agreement associated with your Qualifying Purchase expires or otherwise comes to an end for any reason, including returns and you do not take out a new tariff with O2; and / or 2.4.3 the date on which your O2 account is terminated (whether by O2 as a result of breach of these or associated terms and conditions, or at your request).

2.5 On the End Date You will no longer be eligible to receive the Microsoft Subscription from O2.

2.6 Use of the Microsoft Subscription requires a compatible device, internet access, and certain software, and may require obtaining updates or upgrades from time to time. Because use of the services involves hardware, software, and internet access, your ability to use the services may be affected by the performance of these factors. Customers agree that such requirements are their responsibility.

2.7 Your Microsoft Subscription shall only be and remain valid if: 2.7.1 you validly activate your voucher code; 2.7.2 you are not in breach of Microsoft’s end user licence agreement ; and / or 2.7.3 you do not default on payments during the term of your Device Plan consumer credit agreement with O2.

2.8 O2 reserves the right to withdraw or amend the Work Anywhere Bundle at any time. O2 will use all reasonable endeavours to minimise the effect to Customers in order to avoid disappointment in the event of the withdrawal or amendment of the Work Anywhere


3.1 On or before your Work Anywhere Bundle End Date you can pay to renew your subscription to Microsoft Office 365 Personal. Other conditions and eligibility criteria may apply.

3.2 You accept responsibility for backing up or transferring your data before it is deleted.

3.3 O2 will not be liable for any data or content lost, corrupted or destroyed in the course of reducing or removing storage.


4.1 You agree to be bound by these Terms and Conditions.

4.2 O2 accepts no responsibility for the failure of third party service/s (including without limitation the Microsoft Subscription) and/or errors in their delivery.

4.3 Sometimes, through reasons outside of O2's control, the applications and websites that facilitate the Work Anywhere Bundle (as with any application and website) may not be accessible. O2 cannot guarantee continuous, uninterrupted access to the websites. No responsibility will be accepted for any difficulties in ordering/claiming or any orders/claims delayed or corrupted. O2 will have no liability for any loss arising out of such an event.

4.4 O2 is not responsible for the Microsoft Subscription content and O2 hereby disclaims any liability or responsibility in relation to the content to the maximum permitted by law.

4.5 These terms and conditions shall be governed by and construed in accordance with the laws of England and subject to the exclusive jurisdiction of the courts of England and Wales. Promoter: Telefónica UK Limited, 500 Brook Drive, Reading, Berkshire, RG2 6UU, United Kingdom.