Terms & conditions

O2 The Drop Giveaway Prize Draw Terms and Conditions (Promotion)

  1. Telefonica UK Limited (“we”, “us”, and “our” or similar) (Company Number: 1743099) with a registered office 260 Bath Road, Slough, Berkshire, SL1 4DX is the promoter of the Promotion. General Terms and Conditions apply (please click the link in this paragraph for more information) (together, the “Conditions”). In the event of a conflict between the General Terms and Conditions and this Promotion, the terms of this Promotion will prevail.

  2. By entering the Promotion, you (the “Entrant”, “you”, and “your” or similar) confirm that you have read the Conditions and agree to be bound by them and confirm that all information submitted is true, accurate, and complete. Please ensure you read these carefully as entry into this Promotion is subject to and conditional upon acceptance to these Conditions. We reserve the right to verify the eligibility of any and all Entrants and may, in our sole discretion, disqualify any Entrant that fails to satisfy the eligibility requirements. Entrants shall at all times act in good faith towards us and the Promotion.

  3. The Promotion is only open to O2 customers aged 18 or over resident in the United Kingdom, but shall not be open to employees of Telefonica UK Limited and/or Virgin Media Limited, their immediate family members and anyone professionally connected with this Promotion. Entries on behalf of someone else will not be accepted. Maximum of 1 entry per O2 customer.

  4. Entries not submitted in accordance with the rules of these Conditions will be disqualified. We reserve the right to disqualify any Entrant reasonably suspected by us of cheating, behaving fraudulently, acting dishonestly, or otherwise acting contrary to these Conditions.

  5. The Promotion closes at 11.59pm on Wednesday 2 August 2023 (“Closing Date”). Entries received after the closing date will be invalid.

  6. To enter the Promotion you must answer the question listed in The Drop correctly by sending an email to and ensure it contains the following details:

    1. Your answer (which must be correct)

    2. Your first and last name

    3. Phone number

    4. Full address, including county and postcode

  7. There are 3 Prizes and 3 winners in total:
    3 winners will get one pair of tickets to one O2 Academy venues gig of your choice (the O2 Academy venues gig chosen is subject to availability. Travel, food and other expense incurred to the chosen O2 Academy venue is not included as part of the prize).

the “Prizes

  1. The details of the winners will be used internally by O2 for the purposes of delivering your Prize. Details will be shared securely and deleted immediately after the Prize has been issued.

  2. The winners will be selected at random by an independent process from all valid entries received and will be notified by no later than Wednesday 9 August 2023. You will be notified if you have won a Prize by phone or email and must claim your Prize within 4 working days after having been notified. If you do not respond or we do not receive a response within 4 working days of being notified you will forfeit your Prize, and we reserve the right, at our discretion, to choose another winner or to dispose of the Prize as we see fit. Our decision regarding any aspect of the Promotion, including without limitation correspondence regarding the Prize, is final and binding and no correspondence will be entered into about it.

  3. We reserve the right to cancel and/or amend these terms and conditions and/or the Promotion at any stage but we will only do so for reasons outside of our reasonable control. We will endeavour to minimize the effect of such cancellation or amendment on participants in order to avoid disappointment, which may include providing an alternative Prize if the original Prize becomes unavailable for any reason.

  4. We will only use your data in line with applicable data protection legislation (including but not limited to General Data Protection Regulations) and subject to our Privacy Policy. We will not pass on your personal information to third parties except in accordance with these terms and conditions or where we are required to disclose that information in order to comply with any legal or regulatory requirements.

  5. We accept no responsibility for entries not successfully completed due to a technical fault including without limitation a technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. If the Promotion is not capable of running as planned or entries are not received or validly submitted or the Prize (as defined below) becomes unavailable, we reserve the right to cancel, terminate, modify or suspend the Prize Draw if necessary.

  6. We and our agents shall not be responsible or liable to compensate the winners for any loss, damage or consequential damage of any nature in contract, tort (including negligence) or otherwise caused by acceptance of these terms and conditions and/or in connection with the Prize (to the extent permissible by law).

  7. These Conditions and any disputes or issues arising out of or in connection with them (whether contractual or non-contractual in nature, such as claims in tort, breach of statute/regulation or otherwise) shall be governed by and construed exclusively in accordance with English law. You agree to submit to the exclusive jurisdiction of the English courts to settle any disputes or issues.

  8. Promoter: Telefonica UK Limited whose registered office is at 260 Bath Road, Slough, Berkshire, SL1 4DX.