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Terms & conditions

Here Comes the Brighter Prize Draw (“Prize Draw”) May 2021

Key Terms:

Prize Draw Dates: Tuesday 11 May 2021 to 23:59 GMT on Sunday 16 May 2021 (“Closing Date”)

Entry: Entrants must be aged 16 or over. To enter the Prize Draw participants must comment on the post from O2 with the name of a valid music artist, followed by the hashtag #O2HereComesBrighter.

Prize & Draw Dates: The prize draw will take place on 17 May 2021. Our social media team will randomly select a winner from entries across Facebook, Twitter and Instagram. If a winner does not claim or agree to accept the Prize within 7 days of being notified by O2, then the winner’s Prize will be forfeited and O2 will be entitled to select another winner in accordance with the process described above.

The Prize is two (2) tickets to one show a month at The O2 or an O2 Academy venue (‘Blue Ticket’) valid for 12 months from first redemption. The first redemption must be no later than 1 October 2021. Each month the winner must provide their top three choice of shows in order of preference. If tickets for choice one is not available, O2 will look to provide tickets to choice two, and if choice two is not available, then tickets to choice three will be provided. In the event that none of the winner’s three choices are available, O2 will provide a list of tickets for a shows with availability within that month for the winner to choice from.

The winner must be present at each event they wish to bring their additional guest with them. Age restrictions apply to additional guest also.

The winner (and their guest) is not entitled to attend more than one performance by the same artist using their Blue Ticket. For example, if Artist A is performing at The O2 in week 1 and the winner (and their guest) attends then in week 2 when Artist A performs at The O2 again, the winner is not entitled to attend this performance.

The winner and any permitted guest will be solely responsible for travel to and from the relevant The O2 or an O2 Academy venue and all other expenses. O2 is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize.

  1. This Prize Draw is open to all customers of O2 who are UK residents, excluding employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with this Prize Draw. No third party entries, bulk entries or entries submitted by agents will be accepted. O2 reserves the right to verify the eligibility of entrants. O2 may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless O2 is satisfied with the verification.
  2. The Prize Draw runs during the Prize Draw Dates until the specified Closing Date. Entries received after this date and time will not be entered into the Prize Draw.
  3. The instructions provided at the point of entry, form part of the terms & conditions of this Prize Draw, and in the event of a conflict, these terms & conditions take precedence.
  4. The winner(s) will be selected at random from all eligible entries received. Each winner will be notified within a reasonable time after the Draw or any subsequent draw either by email, mail or telephone. Prizes are awarded conditionally upon acceptance and if a winner is unable to be contacted after a reasonable period or if any Prize is unclaimed or declined within a reasonable period, the Prize shall be deemed as unclaimed or unaccepted and a supplementary winner may be drawn at O2's discretion.
  5. O2 will not be responsible for any inability of a prize winner to take up the specified prize.
  6. Unless otherwise expressly stated, where the prize requires attendance at a specific venue, the winner and any permitted companions will be solely responsible for travel to and from the venue and all other expenses. O2 assumes no responsibility and is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize. Any additional terms of entry specified by the venue will also apply which, in the case of events at The O2, can be viewed online at
  7. O2 reserves the right to provide substitute Prize(s) of similar value should the specified Prize(s) become unavailable for reasons beyond its control. Cash or credit alternatives will not be offered. None of the Prizes are transferable. Events may occasionally be cancelled for reasons outside O2’s control. O2 will endeavour to promptly update any relevant information but cannot issue refunds for texts sent or calls made before this occurs (where applicable).
  8. O2 accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances, tickets or other documents related to the Prizes.
  9. In the event of fraud, abuse, and/or an error affecting the proper operation of this Prize Draw, including the allocation of more Prizes than are available, O2 reserves the right to end or suspend the Prize Draw; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate available Prizes by conducting a simple draw from all wrongly allocated winners.
  10. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  11. The winner(s) may be required to participate in publicity connected with this Prize Draw and it is a condition of entry that the winner(s) agree to their name and county of residence being made publicly available if they win.
  12. The names of the major winner(s) may be obtained by sending a signed handwritten request along with a stamped self-addressed envelope detailing your request to the Marketing Team, Telefónica UK Limited, 260 Bath Road, Slough SL1 4DX, and marked with the name of the Prize Draw.
  13. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing this Prize Draw.
  14. O2’s decision is final and no correspondence will be entered into.
  15. O2 reserves the right to suspend, cancel or amend this Prize Draw and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Prize Draw subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms. 
  16. The Prize Draw is in no way sponsored, endorsed or administered by, or associated with, Facebook. Instagram, Twitter or Snapchat. By entering this Prize Draw, you are providing information to O2 and not to Facebook, Instagram, Twitter or Snapchat and you release of Facebook, Instagram, Twitter or Snapchat from any liability associated with this Prize Draw.
  17. This Prize Draw is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  18. The promoter of this Prize Draw is Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”).