Blue O2 bubbles

Terms & conditions

Claim instructions are deemed to form part of the Terms and Conditions and by participating in this offer, claimants will be deemed to be bound by and have accepted these Terms and Conditions. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Please retain a copy for your information. Please note nothing in these Terms restricts the participant's statutory rights as a consumer and if required advice can be obtained from a Trading Standards Office or Citizens Advice Bureau for further information relating to these statutory rights.

Promoter: Lenovo Technology UK Limited, Redwood Chineham Business Park, Crockford Ln, Chineham, Basingstoke RG24 8WQ


  1. This offer is open to United Kingdom (England, Scotland, Wales and Northern Ireland) legal residents aged 18 or over who purchase either Motorola G9 Play or a Motorola G50 as part of a mobile contract from Telefonica UK Limited (“O2”) (“Qualifying Devices”) between 00:01 on 08/07/2021 and 23:59 on 04/08/2021 inclusive or until all 500 bundles are claimed, whichever comes first (“Promotional Period”). Claims must be received by 13/08/2021. All claims outside this period will be rejected. Please note that some sales channels may have very limited stock of Qualifying Devices available, and therefore, availability of Qualifying Devices is subject to change and may differ across sales channels. Offer excludes employees and their immediate families of Lenovo Technology UK (the “Promoter”), its subsidiaries, affiliates, parent company, other group companies, its agents, or anyone else professionally connected with this promotion
  2. Purchase of Qualifying Device and internet access required.
  3. Retain proof of purchase showing date of purchase during the Promotional Period.
  4. One Fitbit Inspire 2 with 12 month Fitbit Premium subscription gift bundle available to claim per Qualifying Device.
  5. Claimants are responsible for any costs or expenses incurred as a result of participating in the offer, including without limitation the purchase of a Qualifying Device and accessing the internet. Claimants are solely responsible for any tax obligations that may apply to this offer.

Offer Redemption

  1. Having purchased a Qualifying Device from O2, during the Promotional Period, claimants will be entitled to claim 1 x Fitbit gift bundle, consisting of Fitbit Inspire 2 (£89.99 RRP) with 12 month Fitbit Premium subscription (worth £79.99). Total value £169.98.
  2. To redeem the offer, claimants must visit between 00:01 on 08/07/2021 and 23:59 on 13/08/2021 inclusive (“Redemption Period”) and provide their full name, email address, phone number, address for delivery and upload a proof of purchase in the form of a receipt (“Claim”). Receipt must be dated between 00:01 on 08/07/2021 and 23:59 on 04/08/2021.
  3. There is a 14-day cooling off period, to check and verify a Claim. If a claimant returns a Qualifying Device because of a change of mind during this 14-day period, their Claim will be invalidated, and the claimant will not be entitled to claim or receive a gift bundle available under this offer.
  4. 500 x Fitbit gift bundles, consisting of Fitbit Inspire 2 with 12 month Fitbit Premium, available to claim, one unit per Qualifying Device, subject to Clause 6.
  5. Claims (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted.
  6. There is no cash or other alternative for the Fitbit fitness trackers and/or Fitbit Premium subscriptions, except that in the event of circumstances outside of its control, the Promoter Version – March 2021 reserves the right to substitute a gift with one of equal or greater value at the choosing and discretion of the Promoter.
  7. Claimants who do not give correct details or those who make a Claim on someone else’s behalf will be disqualified, at the Promoter’s discretion.
  8. If there are any discrepancies between the purchase information and information provided by claimants in their Claim, a Lenovo Representative will contact a claimant via the email address provided on claiming within 30 days of the Claim being submitted online. The Representative may ask for additional proof of purchase to be provided.
  9. Numerous factors outside the control of the Promoter may interfere with the operation of the website. The Promoter does not therefore guarantee continuous, uninterrupted or secure access to the website.
  10. Incomplete, illegible, misdirected or late Claims will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for Claims delayed, incomplete or lost due to technical reasons or otherwise. Fulfilment and Delivery
  11. Fitbit fitness trackers will be sent to delivery addresses provided by claimants as part of their Claim on the website. Each gift bundle will be dispatched with tracking via DHL once a Claim has been verified and will arrive by tracked delivery within 14 days after the dispatch date.
  12. Any queries regarding deliveries should be sent to
  13. All cases of gift bundles being damaged upon receipt must be reported to the Promoter within 24 hours of receipt and confirmed delivery as set out above.
  14. If fulfilment or any element of this offer will be delayed or affected due to the continuing Covid-19 pandemic and resulting Government restrictions, all claimants affected will be contacted by the Promoter and kept updated of any unavoidable changes to the promotional dates, revised fulfilment dates or gift bundles.

Other Important Information

  1. Fitbit fitness trackers will be supplied with a warranty from the manufacturer. It is claimants’ responsibility to contact the manufacturer or visit the manufacturer's website in order to register their Fitbit for the full manufacturer’s warranty. No other warranty is provided
  2. FOC Fitbit Premium can only be activated with device activation and confirmation of valid payment method is required. Free trial must be activated within 60 days of device activation. The subscription will automatically renew for additional Subscription Terms until it is cancelled. For full Terms and Conditions, please visit For Fitbit’s Privacy Policy, please visit


  1. It is the responsibility of the claimant to provide correct, up-to-date details when participating in the promotion and claiming their gift bundle. The Promoter cannot be held responsible for claimants failing to supply accurate information which affects their claim or delivery of their bundle.
  2. The Promoter is responsible for the collection and use of claimants’ personal data. Any personal data, including, without limitation, claimant’s name, address (including post code), mobile phone number and email address, is only processed for the purpose of participating in the offer and will not be disclosed to any third party except for the purpose of this offer and delivery of the Fitbit fitness trackers.
  3. The Promoter will hold claimants’ personal data for up to a maximum 6 months after the close of the Promotional Period. Please visit for more information about the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to By participating in the Promotion, you agree to the use of your personal data as described here.
  4. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this offer or accepting or using the Fitbit Inspire 2 and/or Fitbit Premium subscription, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  5. The Promoter reserves the right to verify all Claims and claimants including but not limited to asking for a proof of purchase or proof of ID (passport or driving licence) and discard the Claim where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the offer, any instructions forming part of this offer’s redemption requirements or otherwise where a claimant has gained unfair advantage in participating in the offer using fraudulent means.
  6. If for any reason any aspect of this offer is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this offer, the Promoter may in its sole discretion modify or suspend the offer or invalidate any affected Claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  7. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s Claim.
  8. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.
  9. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  10. Any question concerning the legal interpretation of the rules will be based on English Law and the Courts of England and Wales will have exclusive jurisdiction unless you live in another part of the United Kingdom, in which case your local courts will have jurisdiction