Personal | Business
O2 Logo White
Shop

Phones

PhonesSIM-free phonesUpgradesApple iPhoneiPhone 18 ProAndroid phonesSamsung Galaxy Phones

Tablets and dongles

TabletsApple iPadAndroid tabletsDongles and mobile WiFi

SIMs and Tariffs

SIM Only DealsPay As You Go SIMsTariffsInternationalTop-upEssential Plan

Accessories and more

Tech and accessoriesApple WatchSmartwatchesAirPodsGreat dealsGaming
Why O2

O2 for you

Flexible tariffs Upgrade with O2 Switch UpFair Deal for O2 customersPeace of mind with O2 Insure Tech news and inspiration

Saving you money

Data rollover Sell with O2 Recycle Auto-save plansMultisave discountsVirgin Media and O2 benefits

Stay connected

Our cutting-edge network5G and 5G+O2 SatelliteCheck your coverageTravel with EU roamingFree O2 WiFi hotspots

Perks and rewards

Priority Tickets and offersPick your O2 ExtrasCollect Airtime RewardsPerks at O2 venuesPay As You Go Rewards

Live bigger with Volt

Discover extra benefits
O2 bubbles

See all the reasons to choose O2

Why join O2?
Help

Help and support

AccountProducts and servicesDevice guidesInternational and networkSafety and security

Most popular

Activating your SIMeSIMHow to track your orderPayment supportUnderstanding your bill

Useful links

Store locatorNetwork statusFaulty deviceVirgin Media O2Fraud help

Contact us

My O2 AppAccess for allContact us
My O2SearchShop
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2026 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • O2
  • Find an O2 store
  • O2 Shop Gateshead - Metro Centre

Welcome to O2 Gateshead at Metro Centre. Discover a great range of mobile phone deals, including popular brands like Apple and Samsung, plus SIM cards and accessories. With Priority, you can access exclusive rewards, participate in exciting prize draws, and enjoy early access to gig tickets, as well as regular offers from high street favorites. Our friendly team is here to support you with the latest technology and ensure your new device is set up correctly. Visit us today.

Opening Times

Closed

Saturday
31 Oct

9:00 AM - 7:00 PM

Sunday
1 Nov

11:00 AM - 5:00 PM

Monday
2 Nov

9:00 AM - 9:00 PM

Tuesday
3 Nov

9:00 AM - 9:00 PM

Wednesday
4 Nov

9:00 AM - 9:00 PM

Thursday
5 Nov

9:00 AM - 9:00 PM

Friday
6 Nov

9:00 AM - 9:00 PM

Address

43 Cameron Walk Intu Metrocentre
Gateshead
Newcastle upon Tyne
NE11 9YR

Phone Number

+441914611636

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

Yes, you can upgrade your O2 plan at our O2 Metro Centre store. Come in to explore the latest handsets and flexible upgrade options available to you, or chat to the team about O2 Switch Up.

As part of the Metro Centre shopping park, our store benefits from dedicated free parking. The Yellow and Blue car parks offer the easiest access to the O2 Metro Centre shop.

Yes, the O2 Metro Centre team is here to help with any account queries - from billing issues to plan changes. Just drop in and we’ll get things sorted for you.

Find out if your device is in stock at the O2 Metro Centre store by calling ahead on 0191 461 1636, or visit us in person. We can check availability and even reserve products for you.

Yes, you can get a replacement SIM card at O2 Metro Centre. We’ll help you get set up and get connected quickly.

Yes, you can learn more about Virgin Media services at our O2 Metro Centre shop. Ask us how to bundle broadband and O2 mobile plans for exclusive savings with Volt.

Nearby stores

O2 Shop Newcastle

2.6 miles

1 Eldon Way Intu Eldon Square
Newcastle Upon Tyne
Newcastle upon Tyne
NE1 7XS

Closed

Today

9:00 AM - 7:00 PM

Tomorrow

11:00 AM - 5:00 PM

O2 Shop Washington

6.71 miles

Unit 44 The Galleries
Washington
Newcastle upon Tyne
NE38 7SB

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Cramlington

9.45 miles

22 Northumbria House Manor Walks Shopping Centre
Cramlington
Northumberland
NE23 6UR

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

Search other stores

Gateshead Metro Centre - Phone Shop | O2 Store

Closed, open tomorrow from 11:00 AM - 5:00 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

4.1

(255 reviews)

Leave a review