Yes, you can. Whether you're looking to move to a new device, switch to a better plan, or just fancy something fresh. The team at O2 Cramlington can help you upgrade your contract. We'll talk you through your options, from the latest handsets to flexible O2 custom plans that let you choose how much you pay upfront and spread the rest over time. Just pop in and we’ll get you sorted.

We’re based in Manor Walks Shopping Centre where there’s plenty of free parking right outside. So whether you’re popping in quickly or making a day of it, getting to O2 Cramlington is easy.

Yes. From checking your bill to changing your plan or updating your account details, our team at O2 Cramlington is here to help with anything to do with your O2 account.

The easiest way is to give us a quick call on 01670 337333, or pop into the store. We’ll check what’s in stock and let you know what’s available - or help you order in what you’re after.

Yes, you can. Whether you’ve lost your SIM, it's been damaged, or you need a different size, we’ll get you a replacement SIM at O2 Cramlington and help you get back up and running.

It is. At O2 Cramlington, we can talk you through Virgin Media package options and how to make the most of Volt benefits when you’re with both O2 and Virgin Media.