Personal | Business
O2 Logo White
Shop

Phones

PhonesUpgradesApple iPhoneiPhone 16Samsung Galaxy phonesRefurbished phones

Tablets, laptops and dongles

TabletsApple iPadAndroid tabletsLaptopsDongles and mobile wifi

Sims and Tariffs

Pay Monthly SIMsPay As You Go SIMsTariffsInternationalTop-upEssential Plan

Accessories and more

Tech and accessoriesApple WatchSmartwatchesAirPodsComing soonGreat deals
Why O2

Flexibility

O2 Switch upO2 custom plansMultisaveO2 RecycleClick and collect

Perks

O2 ExtrasVoltPriority tickets and offersPerks at O2 venuesPay As You Go Rewards

Services

Manage your accountKeeping kids safe onlineIdeas and Inspiration

Connected

Coverage checkerNetwork coverage5G coverageO2 WiFiUsing your phone abroad

Live bigger with Volt

Discover extra benefits
O2 bubbles

See all the reasons to choose O2

Why join O2?
Help

Top queries

Track my orderSim cardTop-upPersonal hotspotCollection and delivery

Device help

How to use your deviceFaulty deviceDevice health checkLost or stolenCheck O2 community

Managing your account

My O2Your billPaymentsPremium chargesYour Data Hub

Other ways to get help

Help and supportStore locatorNetwork statusContact us
My O2SearchShop
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2026 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • O2
  • Find an O2 store

  • O2 Shop Washington

Visit O2 Washington located in Galleries Shopping Centre for unbeatable mobile phone deals. Explore our selection of Samsung and Apple phones, SIM cards, and more. Take advantage of Priority benefits, such as exclusive rewards, special experiences, and early access to concert tickets. Whether you need help choosing the latest gadgets or setting up your new phone, our friendly team is ready to assist. Stop by O2 Washington for expert advice and great deals.

Opening Times

Open Now

until 5:30 PM

Thursday
25 Jun

9:00 AM - 5:30 PM

Friday
26 Jun

9:00 AM - 5:30 PM

Saturday
27 Jun

9:00 AM - 5:30 PM

Sunday
28 Jun

10:00 AM - 4:00 PM

Monday
29 Jun

9:00 AM - 5:30 PM

Tuesday
30 Jun

9:00 AM - 5:30 PM

Wednesday
1 Jul

9:00 AM - 5:30 PM

Address

Unit 44 The Galleries
Washington
Newcastle upon Tyne
NE38 7SB

Phone Number

+441918239002

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

Nearby stores

O2 Shop Sunderland

5.84 miles

85 The Bridges
Sunderland
SR1 3LB

Open now

Today

9:00 AM - 5:30 PM

Tomorrow

9:00 AM - 5:30 PM

O2 Shop Newcastle

6.17 miles

1 Eldon Way Intu Eldon Square
Newcastle Upon Tyne
Newcastle upon Tyne
NE1 7XS

Open now

Today

9:00 AM - 8:00 PM

Tomorrow

9:00 AM - 7:00 PM

O2 Shop Durham

6.7 miles

Unit 6b Arnison Centre Pity Me
Durham
County Durham
DH1 5GF

Open now

Today

10:00 AM - 7:00 PM

Tomorrow

10:00 AM - 7:00 PM

Search other stores

Washington - Phone Shop | O2 Store

Open today from 9:00 AM to 5:30 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

4.2

(173 reviews)

Leave a review